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Entry Level It Support Jobs in Springfield, VA (NOW HIRING)

Corporate IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to internal Red River users, including in-person, remote, and hybrid support services. This role serves ...

Position Summary The IT Support Technician provides frontline and escalated technical support to internal Red River users, including in-person, remote, and hybrid support services. This role serves ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Showing results 41-60

Entry Level It Support information

See Springfield, VA salary details

$12

$19

$27

How much do entry level it support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level it support in Springfield, VA is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.35 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Springfield, VA? The most popular types of It Support jobs in Springfield, VA are:
What job categories do people searching Entry Level It Support jobs in Springfield, VA look for? The top searched job categories for Entry Level It Support jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Entry Level It Support jobs? Cities near Springfield, VA with the most Entry Level It Support job openings:
Infographic showing various Entry Level It Support job openings in Springfield, VA as of August 2026, with employment types broken down into 79% Full Time, 9% Part Time, 6% Temporary, and 6% Contract. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $40,393 per year, or $19.4 per hour.

$22.50 - $30.75/hr

Full-time

Re-posted 2 days ago


Job description

Job Summary:
Intelligence Consulting Enterprise Solutions, INC. is looking for an IT Support Technician. This mid-level role supports mission-critical IT operations by delivering responsive and technically proficient support for test workstation and infrastructure configurations.
Responsibilities:
• Serve as a primary, responsive IT point of contact for all test workstation and infrastructure support needs
• Support the reconfiguration of test suites and workstations to enable rapid transitions between overlapping or back-to-back test requirements
• Coordinate with program office staff and IT service contractor teams to fulfill operational IT support tasks
• Apply broad working knowledge of organizational IT policies, responsibilities, and processes to accomplish required IT functions
• Contribute to moderately complex aspects of IT projects and technical operations
• Develop and utilize advanced technical concepts, tools, and methodologies to troubleshoot and resolve system issues
• Conduct root cause analysis to identify and implement effective technical solutions
• Provide guidance and mentorship to junior-level IT support personnel
• Report to a manager or head of unit/department and maintain effective communication regarding tasking and escalation
• Perform work independently and collaboratively, depending on task complexity and project needs
• Seek guidance when encountering new, undefined, or unstructured tasks or challenges
Qualifications:
Required:
• Clearance: TS/SCI with willingness to undergo a polygraph.
• Education: Bachelor's degree in Management Information Systems, Information Technology, Information Science, Business, Computer Science, or related field. Equivalent years of experience may substitute for a bachelor’s degree.
• Experience: 4–7 years in IT support or systems-related functions. A Master’s degree may substitute for 2 years of experience.
Preferred:
• Master’s degree or higher in related technical or scientific fields such as Engineering, Physics, Mathematics, Operations Research, Engineering Management, Computer Science, Information Technology, Management Information Systems, or related STEM degree.
• Demonstrated experience providing IT support to U.S. Government agencies or contractors.
Company:
ICES is a leading small business provider of full life cycle systems integration and engineering services to the U.S. Founded in 2004, the company is headquartered in Herndon, USA, with a team of 51-200 employees. The company is currently Growth Stage.