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Entry Level It Support Jobs in Renton, WA (NOW HIRING)

IT Support Technician

Bellevue, WA · On-site

$24.25 - $33/hr

The IT Support Technician will be responsible for managing internal technology support requests, ensuring network reliability, and resolving user issues to maintain operational efficiency.

New

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor ...

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

Position Purpose The IT Support Technician is the front-line technical support representative to our employees. The Technician works to ensure that First Fed's internal technology assets (desktop ...

IT Support Specialist

Bothell, WA · On-site

$65K - $80K/yr

The IT Support Specialist provides onsite technical support for end users, workstations, manufacturing systems, and local IT infrastructure within a fast-paced manufacturing environment. This role is ...

The IT Support Specialist provides onsite technical support for end users, workstations, manufacturing systems, and local IT infrastructure within a fast-paced manufacturing environment. This role is ...

Provide IT support for benchtop instruments and laboratory applications * Support GMP/GxP compliant systems * Troubleshoot hardware, software, and laboratory instrumentation issues * Support ...

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Entry Level It Support information

See Renton, WA salary details

$13

$20

$29

How much do entry level it support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for entry level it support in Renton, WA is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are popular job titles related to Entry Level It Support jobs in Renton, WA? For Entry Level It Support jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Renton, WA look for? The top searched job categories for Entry Level It Support jobs in Renton, WA are:
What cities near Renton, WA are hiring for Entry Level It Support jobs? Cities near Renton, WA with the most Entry Level It Support job openings:
Infographic showing various Entry Level It Support job openings in Renton, WA as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Temporary. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,675 per year, or $21 per hour.

IT Support Technician

Rivet Industries

Bellevue, WA • On-site

$24.25 - $33/hr

Full-time

Posted yesterday


Job description

Job Summary:
Rivet Industries is an American company focused on building integrated task systems for industrial workforces and defense personnel. The IT Support Technician will be responsible for managing internal technology support requests, ensuring network reliability, and resolving user issues to maintain operational efficiency.
Responsibilities:
• Work with the INFOSEC team to manage internal IT support requests — triaging, resolving, and escalating issues with speed and precision
• Image, configure, and deploy workstations and laptops for new and existing team members
• Troubleshoot internet and network connectivity issues including LAN/WAN, Wi-Fi, VPN, and DNS
• Manage user accounts, access provisioning, and password administration via Active Directory / Azure AD
• Configure and support internal endpoint tools
• Maintain accurate records and contribute to internal documentation and runbooks
• Track and manage IT asset inventory through the full hardware lifecycle
• Enforce IT security policies and best practices across the organization
• Identify recurring failure points and surface systemic fixes — not just one-off patches
Qualifications:
Required:
• 1+ years in a help desk, desktop support, or IT support role
• Hands-on experience with Windows 10/11 and macOS.
• Working knowledge of TCP/IP networking, DNS, DHCP, and Wi-Fi troubleshooting
• Experience with Microsoft 365 administration, and remote support tools
• High sense of ownership — you follow through, document clearly, and don't leave problems half-solved
• This position requires U.S. citizenship due to contract obligations; ability to obtain security clearance
Preferred:
• CompTIA A+ or Network+ certification preferred, or actively pursuing
Company:
We are an American company developing purpose-built tools for industrial workforces and defense personnel. Founded in 2024, the company is headquartered in Washington, District of Columbia, US, , with a team of 51-200 employees. The company is currently Growth Stage.