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Entry Level It Support Jobs in Olathe, KS (NOW HIRING)

IPSY

IT Services Engineer III

Belton, MO · On-site

As an IT System Administrator, you will join our corporate IT team to provide dedicated on-site support to our Kansas City (Belton, Missouri) warehouse. You will be the boots on the ground, eyes and ...

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Entry Level It Support information

See Olathe, KS salary details

$11

$17

$25

How much do entry level it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support in Olathe, KS is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Olathe, KS? The most popular types of It Support jobs in Olathe, KS are:
What job categories do people searching Entry Level It Support jobs in Olathe, KS look for? The top searched job categories for Entry Level It Support jobs in Olathe, KS are:
What cities near Olathe, KS are hiring for Entry Level It Support jobs? Cities near Olathe, KS with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Olathe, KS as of May 2026, with employment types broken down into 2% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $37,384 per year, or $18 per hour.
IT Support Specialist (On-Site Only)

IT Support Specialist (On-Site Only)

Bally's Corporation

Kansas City, MO • On-site

$22 - $26.38/hr

Other

This job post has expired today. Applications are no longer accepted.

Bally's rating

6.3

Company rating: 6.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies

Job description

Description

Responsibilities:

  • Accurately assess user issues, and research, diagnose, and resolve problems.
  • Promptly refer higher-level issues to other members of MIS team for resolution.
  • Effectively handle all service calls.
  • Follow up with users to ensure adequate problem resolution.
  • Maintain and support applications and workstations.
  • Maintain and support servers and data communications equipment.
  • Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning.
  • Perform system security audits to meet compliance requirements.
  • Perform preventive maintenance and repair services to all IT related equipment as needed.
  • Implement and install new software and hardware as needed.
  • Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information.

Competencies:.

  • Strong knowledge of PC's, servers, networks, software, hardware, and telecommunications equipment is required.
  • Excellent problem-solving skills and analytical abilities.
  • Network cabling installation and termination.
  • Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.
  • Read, write, and understand complex instructions and operating manuals.
  • Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and/or local regulations.
  • Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.

Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Required to stand and walk, use hands to finger, handle, or feel objects, tools, and controls, reach with hands and arms, and talk and hear.
  • Required to bend or stoop and to lift up to 100 pounds, including lifting overhead.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Exposure to variable temperatures, smoke, steam, and wet areas.
  • The noise level in the work environment is usually somewhat loud.

Target Salary Range:

$22.00 to $26.38

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications
Education Technical/other training of Information Technology (preferred)
Bachelors (preferred)
Experience Experience with WDS/MDT, WSUS and image creation and deployment. (preferred)
Licenses & Certifications MO Gaming License LEVEL 2 (preferred)
Skills
  • Time Management (preferred)
  • Problem solving (preferred)
  • Customer/ Client Focus (preferred)
  • Detail Oriented (preferred)
  • Collaboration (preferred)
  • Active Listening (preferred)

    • Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.

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