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Entry Level It Support Jobs in Morganton, NC (NOW HIRING)

Easterseals UCP

Direct Support Professional

Morganton, NC · On-site

$15/hr

Experience: entry-level, on-the-job training is provided * Education: A High school diploma or GED ... Technology: Proficiency with EHR systems or technically savvy to learn * Transportation: DSPs must ...

Ustechsolutions

Operations Support

Hickory, NC · On-site

... technology, desk tops, lap tops, mobile. etc. team players and good customer service skills ... Qualifications Additional Information All your information will be kept confidential according to ...

Corning

IBP Solutions Analyst

Hickory, NC

$74.07K - $101.85K/yr

Support cross-functional projects and system upgrades to ensure solutions delivers business value. * Troubleshoot and resolve intermediate-level system issues in collaboration with IT, business users ...

UNC HEALTH

Clinical Support Tech I PRN ED

Lenoir, NC · On-site

$16.03 - $23.05/hr

... researching information as requested by nurses and physicians, reviewing orders for logic and ... Provides administrative and clerical support including PI audits and data entry. 4. Provides ...

UNC HEALTH

Clinical Support Tech I Acute Nights

Lenoir, NC · On-site

$16.19 - $23.28/hr

... researching information as requested by nurses and physicians, reviewing orders for logic and ... Provides administrative and clerical support including PI audits and data entry. 4. Provides ...

UNC HEALTH

Clinical Support Tech I Acute Days

Lenoir, NC · On-site

$16.19 - $23.28/hr

... researching information as requested by nurses and physicians, reviewing orders for logic and ... Provides administrative and clerical support including PI audits and data entry. 4. Provides ...

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Entry Level It Support information

See Morganton, NC salary details

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$14

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How much do entry level it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support in Morganton, NC is $14.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $16.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Morganton, NC? The most popular types of It Support jobs in Morganton, NC are:
What are popular job titles related to Entry Level It Support jobs in Morganton, NC? For Entry Level It Support jobs in Morganton, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Morganton, NC look for? The top searched job categories for Entry Level It Support jobs in Morganton, NC are:
What cities near Morganton, NC are hiring for Entry Level It Support jobs? Cities near Morganton, NC with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Morganton, NC as of May 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, and 4% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $30,928 per year, or $14.9 per hour.
National Support Specialist (Support Team)

National Support Specialist (Support Team)

Automated Systems Design, Inc.

Hickory, NC • On-site

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Automated Systems Design rating

7.9

Company rating: 7.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

65th of 204 rated it services

Job description

National Support Specialist

Reports to: Customer Success Manager Location: Hickory, NC, Huntsville AL

Position Overview: Are you a multitasker who thrives on problem-solving? Do you enjoy helping others and maintaining high standards for accuracy? If so, the National Support Specialist role may be the perfect fit for you! As an entry-level position, you'll receive training to navigate the fast-paced technology industry.

What You Will Be Doing: As a National Support Specialist, you'll be the primary contact for clients and technicians regarding support tickets. Your key responsibilities will include:

  • Coordination and Communication: Act as a liaison between clients and technicians.
  • Scheduling and Ticket Management: Ensure all support services are scheduled and closed promptly.
  • Customer Service Excellence: Prioritize client satisfaction and deliver exceptional service.
  • Project Estimates: Provide estimates for small to medium-sized projects.
  • Activity Management: Coordinate efforts among field technicians, on-site contacts, and clients.
  • Collaboration: Work closely with other departments to resolve customer issues.
  • CRM Updates: Maintain accurate project status updates in CRM/project management software.

Key Qualifications:

  • Education: Associate degree preferred or equivalent work experience.
  • Technical Knowledge: Familiarity with one or more of the following areas is a plus:
    • Networking
    • Access Control
    • CCTV
    • Low Voltage Cabling
    • Wireless Networks
    • AV Systems
    • Intrusion Detection Systems

Core Competencies:

  • Proactive Doer: Enjoy crossing tasks off your list and finding solutions to challenges.
  • Customer Obsessed: Operate with urgency and keep client satisfaction as your top priority.
  • Organizational and Communication Skills: Exhibit strong written and verbal communication abilities.

Location: This is an in-office position available in Hickory, NC, Huntsville, AL, or Alpharetta, GA.

If you're ready to embark on a rewarding career in the technology industry and meet the qualifications above, we encourage you to apply! Your journey towards making a difference starts here.

Why ASD?

Founded in 1987, Automated Systems Design, Inc. (ASD) is a nationwide provider of design, engineering, and project management services for workplace technology. Our mission is to help our clients create, manage, and support technology-enabled spaces. We are fortunate to be in such a rapidly evolving and expanding industry; this provides ample opportunities for our business and the people who make it all possible to grow.

Benefits

KPV (key performance variables) Based Bonus plan for high performers

100% Paid Medical and Dental

Up to dollar-for-dollar 401k matching (you are eligible for this after your 90-day waiting period)

15 days of PTO in your first two years and more with tenure

Family 1st moto and belief

Promotions and room for growth within

Our People & Culture

ASD's culture empowers our people to be who they are, contribute honestly, and make a difference individually and collectively. Prioritizing diversity enables us to leverage different ideas and unique perspectives to bring more creative and innovative solutions to everything we do.

Who We Are

ASD is committed to providing our AASDIs, customers, vendors, and associates with the highest level of professionalism. To do so, our team is trained to embody the following core values and use them as a guide when making decisions every day.

Trust

We are known for our candor and integrity, give our best effort, and expect the best in others.

Respect

We treat people with high regard, independent of status or stance, to build enduring and mutually beneficial relationships.

Attitude

We inspire others with our positive perspective and have an unwavering thirst for excellence.

Commitment

We care intensely about the success of our clients and exhibit a bias towards action.

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