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Entry Level It Support Jobs in Fall River, MA (NOW HIRING)

SNI Technology

IT Support Technician

Plymouth, MA · On-site

$35 - $42/hr

IT Support Technician Hybrid | Plymouth, MN Contract Opportunity Pay: $35.00/hr- $42.00/hr Are you passionate about technology and enjoy helping people solve technical challenges? We're seeking an ...

Brown University

IT Support Consultant

Providence, RI · On-site

We have an excellent opportunity for TWO a new IT Support Consultants to join our dynamic team and mission-driven organization to help us shape a community that is essential for educating and ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Job Summary Reporting to the Director of IT Operations, this position is part of a collaborative team responsible for supporting and maintaining IT infrastructure across the United States and Canada.

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Job Summary Reporting to the Director of IT Operations, this position is part of a collaborative team responsible for supporting and maintaining IT infrastructure across the United States and Canada.

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Job Summary Reporting to the Director of IT Operations, this position is part of a collaborative team responsible for supporting and maintaining IT infrastructure across the United States and Canada.

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Job Summary Reporting to the Director of IT Operations, this position is part of a collaborative team responsible for supporting and maintaining IT infrastructure across the United States and Canada.

U.S. Navy

IT Support Specialist

Buzzards Bay, MA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

New Seabury, MA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Lakeville, MA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Cumberland, RI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Newport, RI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

West Wareham, MA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Raynham Center, MA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Mansfield, MA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Providence, RI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Fall River, MA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Cranston, RI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Harmony, RI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Onset, MA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Fall River, MA

Entry Level It Support information

See Fall River, MA salary details

$11

$18

$26

How much do entry level it support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level it support in Fall River, MA is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.53 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What job categories do people searching Entry Level It Support jobs in Fall River, MA look for? The top searched job categories for Entry Level It Support jobs in Fall River, MA are:
What cities near Fall River, MA are hiring for Entry Level It Support jobs? Cities near Fall River, MA with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Fall River, MA as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $38,819 per year, or $18.7 per hour.

IT Support Technician

SNI Technology

Plymouth, MA • On-site

$35 - $42/hr

Other

Posted 5 days ago

Job description

IT Support Technician
Hybrid | Plymouth, MN
Contract Opportunity
Pay: $35.00/hr- $42.00/hr
Are you passionate about technology and enjoy helping people solve technical challenges? We're seeking an IT Support Technician to join a collaborative enterprise IT team supporting employees across North America. This is an excellent opportunity for someone with strong customer service skills and a solid technical foundation who enjoys working in a fast-paced Help Desk environment.
This is a newly created position with an immediate need and strong potential for extension.
What You'll Do
As a member of the IT Support team, you'll serve as the first point of contact for employees requiring technical assistance. You'll troubleshoot hardware and software issues, support enterprise technologies, and help ensure a seamless technology experience for end users.
Key Responsibilities
  • Provide first-level technical support for hardware, software, and application issues across multiple office locations.
  • Respond to support requests received via phone, email, chat, walk-up, and ticketing system.
  • Troubleshoot, resolve, and escalate incidents while meeting established service level agreements (SLAs).
  • Document issues, resolutions, and knowledge articles within the IT service management platform.
  • Support Microsoft 365 applications, Windows operating systems, and standard business software.
  • Assist with laptop, desktop, peripheral, and other IT asset deployments and lifecycle management.
  • Support conference room and audio/visual technology for meetings and events.
  • Participate in software and hardware rollouts, upgrades, and deployment projects.
  • Develop user guides, FAQs, and technical documentation for end users.
  • Participate in a rotating after-hours on-call support schedule.

Required Qualifications
  • At least 1 year of hands-on IT Help Desk or Technical Support experience.
  • Strong customer service and communication skills with the ability to support users at all levels, including executive leadership.
  • Experience supporting Microsoft Windows operating systems and Microsoft 365 applications.
  • Familiarity with Microsoft administration tools such as Exchange Online, Microsoft 365 Admin Center, and Azure.
  • Excellent troubleshooting and problem-solving abilities.
  • Strong documentation and organizational skills.
  • Self-motivated with the ability to manage multiple priorities in a fast-paced environment.
  • Ability to maintain confidentiality and professionalism.

Preferred Qualifications
  • Experience with Microsoft Intune, Windows Autopilot, or other endpoint management solutions.
  • Knowledge of SCCM or similar endpoint management tools.
  • Experience supporting Active Directory (users, groups, group policy).
  • Experience using ServiceNow or another IT Service Management (ITSM) platform.
  • Familiarity with ITIL concepts, project support, or change management processes.
  • Bachelor's degree in Computer Science or a related technical discipline.

Schedule & Work Environment
  • Hybrid schedule with 3-5 days onsite in Plymouth, MN.
  • Monday-Friday, 7:00 AM-3:00 PM (Central Time).
  • 40-hour work week.
  • One-week monthly after-hours on-call rotation.
  • Must be able to occasionally lift equipment weighing up to 50 pounds.
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