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Entry Level It Support Jobs in Crofton, MD (NOW HIRING)

Lentech is hiring an IT Support Specialist. This is an excellent opportunity to get your career started! Advanced Technical Support * Deliver Tier 2 and 3 support for computer workstations, servers ...

Capitol Cardiology Position Title : IT Support Specialist Location : Greenbelt, MD (in office) Travel Required : As needed to Capitol Cardiology offices within the Greenbelt, MD area Who we are: US ...

Capitol Cardiology Position Title: IT Support Specialist Location: Greenbelt, MD (in office) Travel Required: As needed to Capitol Cardiology offices within the Greenbelt, MD area Who we are: US ...

The selected candidate will serve as the Workstation Administrator (WA) for the program's IT systems, providing hands-on IT, automation, workstation, and communication support to keep the program ...

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Office IT Operations: Provide virtual administration and support for core office software, cloud systems, and shared corporate infrastructure. * Client-Facing Support : Act as a technical point of ...

Adhere to standard operating procedures, utilizing ticketing systems for issue tracking and * documentation to ensure efficient and effective IT service management. End-User Support: * Act as a ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Showing results 21-40

Entry Level It Support information

See Crofton, MD salary details

$11

$18

$26

How much do entry level it support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level it support in Crofton, MD is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.67 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Crofton, MD?

The most popular types of It Support jobs in Crofton, MD are:

What job categories do people searching Entry Level It Support jobs in Crofton, MD look for?

The top searched job categories for Entry Level It Support jobs in Crofton, MD are:

What cities near Crofton, MD are hiring for Entry Level It Support jobs?

Cities near Crofton, MD with the most Entry Level It Support job openings:

Infographic showing various Entry Level It Support job openings in Crofton, MD as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $39,108 per year, or $18.8 per hour.

IT Support Specialist

Lentech Inc.

Fort George G Meade, MD • On-site

$50 - $70/hr

Other

Re-posted 8 days ago


Job description

Lentech is hiring an IT Support Specialist. This is an excellent opportunity to get your career started!

Advanced Technical Support
  • Deliver Tier 2 and 3 support for computer workstations, servers, printers, peripherals, and teleconferencing equipment both on-site and remotely.
  • Troubleshoot, repair, and test hardware to minimize downtime and maximize performance.
Site Surveys & Documentation
  • Conduct comprehensive site surveys to assess existing configurations and user requirements. Prepared detailed documentation, including diagrams and configuration changes, to ensure transparency and repeatability.
Hardware Acquisition & Installation
  • Analyze current and future hardware requirements.
  • Prepare technical specifications for hardware procurement and develop detailed installation schedules to streamline deployment.
Project Support & Reporting
  • Prepare and deliver site installation and test reports.
  • Support network upgrade initiatives by installing and configuring new hardware and associated cabling.
Custom Cabling & Integration
  • Build and install specialized interconnecting cables as required for unique site needs or hardware integrations.
Training & User Enablement
  • Train site personnel in the proper use and maintenance of hardware, empowering users to get the most from AT&T’s IT resources.
Infrastructure Maintenance
  • Maintain and support government and/or vendor-manufactured fiberoptic modems, multiplexers, fiberoptic/Ethernet cables, and telephone systems to ensure robust and reliable connectivity.
Operational Excellence
  • Adhere to standard operating procedures, utilizing ticketing systems for issue tracking and documentation to ensure efficient and effective IT service management.
  • Act as a resource for end-user connectivity needs, providing timely and professional support and guidance.
Collaboration
  • Work closely with other IT teams, vendors, and business units to drive successful project outcomes and continuous improvement.
Requirements
  • MUST BE TS/SCI with FSP and in access today through MD
  • High school diploma or GED required.
  • Minimum of 1-2 years of relevant IT experience.
  • Must possess 8570 Certification; Security+ is highly preferred.
Technical Skills
  • Highly skilled in installing, repairing, and troubleshooting computer hardware and peripherals.
  • Well-versed in installing Windows operating systems, software applications, antivirus programs, and security patches.
  • Demonstrated ability to read, interpret, and apply information from technical manuals and schematics.
  • Proficient in Microsoft Office Applications, including Word, Excel, PowerPoint, and Access.
  • Demonstrated expertise with Microsoft Windows 7 and Windows 10 operating systems.
  • Familiar with Active Directory security and policies, supporting secure and compliant IT environments.
  • Proficient in supporting end-users remotely, providing timely and effective technical assistance.
  • Professional Competencies:
  • Excellent analytical and problem-solving skills with the ability to manage complex technical issues independently.
  • Outstanding verbal and written communication skills to effectively collaborate with team members and support end-users.
Additional Requirements
  • Must be able to drive a company vehicle as part of job responsibilities.
  • Ability to lift and move items weighing up to 50 lbs as required.
  • Availability to work an 8-hour shift scheduled between the hours of 6:00 AM and 6:00 PM, as determined by management.
  • MUST BE TS/SCI with FSP and in access today!
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