IT Support Specialist
Washington, DC · On-site
Compu-Vision Consulting Inc. is seeking an IT Support Specialist to provide end-to-end technical support for a globally distributed workforce. The role involves delivering hands-on and remote IT ...
IT Support Specialist
Washington, DC · On-site
Compu-Vision Consulting Inc. is seeking an IT Support Specialist to provide end-to-end technical support for a globally distributed workforce. The role involves delivering hands-on and remote IT ...
IT SUPPORT ANALYST
Washington, DC · On-site
$70 - $100/hr
The IT Support Analyst will be responsible for providing technical support and troubleshooting assistance to our staff and maintaining the company's IT infrastructure. This is a full-time position ...
IT SUPPORT ANALYST
Washington, DC · On-site
$70 - $100/hr
The IT Support Analyst will be responsible for providing technical support and troubleshooting assistance to our staff and maintaining the company's IT infrastructure. This is a full-time position ...
IT Support Engineer
Washington, DC · On-site
$65 - $80/hr
We are seeking an IT Support Engineer to join the Information Technology team. This role serves as the primary point of contact for end-user technology support and is responsible for delivering ...
IT Support Engineer
Washington, DC · On-site
$65 - $80/hr
We are seeking an IT Support Engineer to join the Information Technology team. This role serves as the primary point of contact for end-user technology support and is responsible for delivering ...
IT Support Engineer
Washington, DC · On-site
We are seeking an IT Support Engineer to join the Information Technology team. This role serves as the primary point of contact for end-user technology support and is responsible for delivering ...
IT Support Engineer
Washington, DC · On-site
We are seeking an IT Support Engineer to join the Information Technology team. This role serves as the primary point of contact for end-user technology support and is responsible for delivering ...
IT Support Engineer
Washington, DC · On-site
We are seeking an IT Support Engineer to join the Information Technology team. This role serves as the primary point of contact for end-user technology support and is responsible for delivering ...
Quick apply
IT Support Engineer
Washington, DC · On-site
We are seeking an IT Support Engineer to join the Information Technology team. This role serves as the primary point of contact for end-user technology support and is responsible for delivering ...
IT Support Supervisor
Baltimore, MD · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Baltimore, MD · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Technician
$38 - $45/hr
IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Support Technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...
IT Support Technician
$38 - $45/hr
IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Support Technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...
IT Support Technician
Annapolis, MD · On-site
$43K - $50K/yr
The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.
IT Support Technician
Annapolis, MD · On-site
$43K - $50K/yr
The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.
IT Support Specialist
Washington, DC · On-site
C., we are looking for an IT Support Specialistto ensure our daily operations run seamlessly. In this role, you will be the face of IT for our growing office-supporting our team directly so they can ...
IT Support Specialist
Washington, DC · On-site
C., we are looking for an IT Support Specialistto ensure our daily operations run seamlessly. In this role, you will be the face of IT for our growing office-supporting our team directly so they can ...
IT Support Technician
Annapolis, MD · On-site
$43K - $50K/yr
The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.
Quick apply
IT Support Technician
Annapolis, MD · On-site
$43K - $50K/yr
The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.
IT Support Specialist
Washington, DC · On-site
C., we are looking for an IT Support Specialist to ensure our daily operations run seamlessly. In this role, you will be the face of IT for our growing office-supporting our team directly so they can ...
IT Support Specialist
Washington, DC · On-site
C., we are looking for an IT Support Specialist to ensure our daily operations run seamlessly. In this role, you will be the face of IT for our growing office-supporting our team directly so they can ...
IT Support Technician
$43K - $50K/yr
The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.
IT Support Technician
$43K - $50K/yr
The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.
They are seeking an IT Support Specialist to provide hands-on support to end-users, troubleshoot technical issues, and contribute to maintaining a secure and efficient IT environment.
They are seeking an IT Support Specialist to provide hands-on support to end-users, troubleshoot technical issues, and contribute to maintaining a secure and efficient IT environment.
IT Support Technician
Washington, DC · On-site
$38 - $45/hr
Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Suppor ...
IT Support Technician
Washington, DC · On-site
$38 - $45/hr
Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Suppor ...
They are seeking an IT Support Specialist to provide hands-on support to end-users, troubleshoot technical issues, and contribute to maintaining a secure and efficient IT environment.
They are seeking an IT Support Specialist to provide hands-on support to end-users, troubleshoot technical issues, and contribute to maintaining a secure and efficient IT environment.
IT Support Specialist
Washington, DC · On-site
The IT Support Specialist serves as NCTA's primary staff-facing technology partner and user experience advocate. As the first responder for hardware, software, and services support, the ideal ...
IT Support Specialist
Washington, DC · On-site
The IT Support Specialist serves as NCTA's primary staff-facing technology partner and user experience advocate. As the first responder for hardware, software, and services support, the ideal ...
IT Support Specialist
Washington, DC · On-site
$81K - $98K/yr
About the role The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues ...
IT Support Specialist
Washington, DC · On-site
$81K - $98K/yr
About the role The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues ...
IT Support Specialist
Washington, DC · On-site
$81K - $98K/yr
About the role The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues ...
IT Support Specialist
Washington, DC · On-site
$81K - $98K/yr
About the role The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues ...
Intern - IT Support
Catonsville, MD · On-site
$18 - $20/hr
As our IT Intern, you will be part of a team that provides technology support to over 1030 staff members and 2005 residents. Every day, you will provide technical support to our employees, handle ...
Intern - IT Support
Catonsville, MD · On-site
$18 - $20/hr
As our IT Intern, you will be part of a team that provides technology support to over 1030 staff members and 2005 residents. Every day, you will provide technical support to our employees, handle ...
Intern - IT Support
Catonsville, MD · On-site
$18 - $20/hr
As our IT Intern, you will be part of a team that provides technology support to over 1030 staff members and 2005 residents. Every day, you will provide technical support to our employees, handle ...
Intern - IT Support
Catonsville, MD · On-site
$18 - $20/hr
As our IT Intern, you will be part of a team that provides technology support to over 1030 staff members and 2005 residents. Every day, you will provide technical support to our employees, handle ...
Entry Level It Support information
See Crofton, MD salary details
$11.91 - $13.24
1% of jobs
$13.24 - $14.56
4% of jobs
$15.60 is the 25th percentile. Wages below this are outliers.
$14.56 - $15.89
25% of jobs
$15.89 - $17.22
14% of jobs
The median wage is $17.73 / hr.
$17.22 - $18.54
14% of jobs
$18.54 - $19.87
10% of jobs
$20.53 is the 75th percentile. Wages above this are outliers.
$19.87 - $21.19
13% of jobs
$21.19 - $22.52
4% of jobs
$22.52 - $23.85
8% of jobs
$23.85 - $25.17
3% of jobs
$25.17 - $26.50
3% of jobs
$11
$18
$26
How much do entry level it support jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for entry level it support in Crofton, MD is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.67 per hour, depending on experience, location, and employer.
What is an entry level IT support?
Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What do entry level IT support professionals do?
Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.
What are the key skills and qualifications needed for entry level IT support?
To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.
What is the difference between Entry Level IT Support vs Help Desk Technician?
| Aspect | Entry Level IT Support | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ | Similar certifications, often including CompTIA A+ |
| Work Environment | Corporate, small business, or IT service providers | Help desk or call center environments, remote support |
| Job Responsibilities | Basic troubleshooting, hardware/software support, network issues | Responding to user tickets, remote troubleshooting, customer communication |
| Industry Usage | Common entry point in IT departments | Frequent role in customer support and IT service companies |
Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.
What are the most commonly searched types of It Support jobs in Crofton, MD?
The most popular types of It Support jobs in Crofton, MD are:
What job categories do people searching Entry Level It Support jobs in Crofton, MD look for?
The top searched job categories for Entry Level It Support jobs in Crofton, MD are:
What cities near Crofton, MD are hiring for Entry Level It Support jobs?
Cities near Crofton, MD with the most Entry Level It Support job openings:
Full-time
Re-posted 4 days ago
Job description
Job Summary:
Compu-Vision Consulting Inc. is seeking an IT Support Specialist to provide end-to-end technical support for a globally distributed workforce. The role involves delivering hands-on and remote IT support, managing Microsoft 365 environments, and ensuring compliance with federal cybersecurity standards.
Responsibilities:
• Provide Tier 2 and Tier 3 IT support to domestic and internationally deployed staff
• Troubleshoot and resolve hardware, software, OS, network, and connectivity issues
• Deliver full lifecycle IT support for laptops, mobile devices, and peripherals
• Provide real-time remote technical assistance using enterprise remote access tools
• Support hybrid and remote work environments across multiple time zones
• Administer Microsoft 365 hybrid environments
• Manage Entra ID (Azure AD), Single Sign-On (SSO), and Multi-Factor Authentication (MFA)
• Administer Exchange Online, Teams, SharePoint, OneDrive, Microsoft Groups
• Support Outlook, Teams conferencing, and collaboration workflows
• Manage email account creation, modification, archiving, and deactivation
• Maintain compliance with federal cybersecurity directives and FISMA requirements
• Support enterprise cybersecurity initiatives including cyber hygiene scans
• Assist with data loss prevention controls
• Follow strict government security standards and auditing requirements
• Safeguard controlled and sensitive information
• Maintain complete IT asset inventory across global staff
• Provision, deploy, repair, replace, and track laptops and mobile devices
• Manage IT equipment logistics, shipping, recovery, and lifecycle replacement
• Support and maintain Audio/Video and conference room IT systems
• Install, configure, update, and support Adobe Applications
• Install, configure, update, and support Power BI
• Install, configure, update, and support Power Automate
• Install, configure, update, and support Visio
• Install, configure, update, and support Planner
• Install, configure, update, and support Project
• Troubleshoot application licensing, access, and performance issues
Qualifications:
Required:
• Minimum 7+ years of professional IT support experience
• Deep expertise with: Microsoft 365 Hybrid Environments, Entra ID / Azure AD, MFA and SSO
• Advanced Windows OS troubleshooting and device support
• Experience installing, supporting, and managing laptop and mobile devices
• Hands-on experience with: Exchange Online, Teams, SharePoint, OneDrive
• Experience with enterprise remote support tools: Remote Desktop, Zoom, Microsoft Teams
• Strong understanding of cloud security best practices and compliance
• Must be eligible to obtain and maintain a Moderate Risk Public Trust Clearance
• Must successfully pass background investigation
• Must maintain active SAM registration and Unique Entity Identifier (UEI)
• Must comply with all federal cybersecurity, data protection, and IT governance rules
Preferred:
• Experience supporting globally deployed staff and international operations
• Strong verbal and written communication skills
• Proven ability to work independently under deadlines
• High adaptability in fast-changing environments
• Strong collaborative mindset and cultural sensitivity
• Bachelor's degree in IT, Computer Science, or related field
• Relevant certifications preferred: CompTIA, Microsoft, ITIL
Company:
Compu-Vision Consulting Inc. is a dynamic IT consulting enterprise. Founded in 1998, the company is headquartered in North Brunswick, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Compu-Vision Consulting Inc. is seeking an IT Support Specialist to provide end-to-end technical support for a globally distributed workforce. The role involves delivering hands-on and remote IT support, managing Microsoft 365 environments, and ensuring compliance with federal cybersecurity standards.
Responsibilities:
• Provide Tier 2 and Tier 3 IT support to domestic and internationally deployed staff
• Troubleshoot and resolve hardware, software, OS, network, and connectivity issues
• Deliver full lifecycle IT support for laptops, mobile devices, and peripherals
• Provide real-time remote technical assistance using enterprise remote access tools
• Support hybrid and remote work environments across multiple time zones
• Administer Microsoft 365 hybrid environments
• Manage Entra ID (Azure AD), Single Sign-On (SSO), and Multi-Factor Authentication (MFA)
• Administer Exchange Online, Teams, SharePoint, OneDrive, Microsoft Groups
• Support Outlook, Teams conferencing, and collaboration workflows
• Manage email account creation, modification, archiving, and deactivation
• Maintain compliance with federal cybersecurity directives and FISMA requirements
• Support enterprise cybersecurity initiatives including cyber hygiene scans
• Assist with data loss prevention controls
• Follow strict government security standards and auditing requirements
• Safeguard controlled and sensitive information
• Maintain complete IT asset inventory across global staff
• Provision, deploy, repair, replace, and track laptops and mobile devices
• Manage IT equipment logistics, shipping, recovery, and lifecycle replacement
• Support and maintain Audio/Video and conference room IT systems
• Install, configure, update, and support Adobe Applications
• Install, configure, update, and support Power BI
• Install, configure, update, and support Power Automate
• Install, configure, update, and support Visio
• Install, configure, update, and support Planner
• Install, configure, update, and support Project
• Troubleshoot application licensing, access, and performance issues
Qualifications:
Required:
• Minimum 7+ years of professional IT support experience
• Deep expertise with: Microsoft 365 Hybrid Environments, Entra ID / Azure AD, MFA and SSO
• Advanced Windows OS troubleshooting and device support
• Experience installing, supporting, and managing laptop and mobile devices
• Hands-on experience with: Exchange Online, Teams, SharePoint, OneDrive
• Experience with enterprise remote support tools: Remote Desktop, Zoom, Microsoft Teams
• Strong understanding of cloud security best practices and compliance
• Must be eligible to obtain and maintain a Moderate Risk Public Trust Clearance
• Must successfully pass background investigation
• Must maintain active SAM registration and Unique Entity Identifier (UEI)
• Must comply with all federal cybersecurity, data protection, and IT governance rules
Preferred:
• Experience supporting globally deployed staff and international operations
• Strong verbal and written communication skills
• Proven ability to work independently under deadlines
• High adaptability in fast-changing environments
• Strong collaborative mindset and cultural sensitivity
• Bachelor's degree in IT, Computer Science, or related field
• Relevant certifications preferred: CompTIA, Microsoft, ITIL
Company:
Compu-Vision Consulting Inc. is a dynamic IT consulting enterprise. Founded in 1998, the company is headquartered in North Brunswick, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Compu-Vision Consulting
Sourced by ZipRecruiter
Growth We understand that employees are our most valuable resource. We have a strong history of promoting from within. We strive to create growth opportunities for those who want to reach the high bar. Innovation We offer an innovative environment where people and technology come together. We enable employees to develop and contribute to their full potential. Integrity We strive to create an environment where each individual is valued and respected. Respect is the cornerstone of Compu-Vision as outlined in our Respect Credo.
Industry
Business management consulting
Company size
51 - 200 Employees
Headquarters location
North Brunswick, NJ, US
Year founded
1998