IT Support Analyst II
Mesa, AZ · Hybrid
We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...
Mesa, AZ · Hybrid
We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...
Mesa, AZ · Hybrid
We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...
Phoenix, AZ · On-site
$23.07 - $34.60/hr
Your role as an IT Support Specialist As an IT Support Specialist, you will provide company-wide virtual and in-person technical assistance regarding computer systems, software and peripherals ...
Phoenix, AZ · On-site
$23.07 - $34.60/hr
Your role as an IT Support Specialist As an IT Support Specialist, you will provide company-wide virtual and in-person technical assistance regarding computer systems, software and peripherals ...
Chandler, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Quick apply
Chandler, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Chandler, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Chandler, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Scottsdale, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Quick apply
Scottsdale, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Chandler, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Chandler, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Scottsdale, AZ · On-site
Diné Development Corporation (DDC) is seeking a skilled and customer-focused Information Technology Support Specialist to join the DDC Information Technology team. This position provides front-line ...
Scottsdale, AZ · On-site
Diné Development Corporation (DDC) is seeking a skilled and customer-focused Information Technology Support Specialist to join the DDC Information Technology team. This position provides front-line ...
Warehouse- IT Support Specialist Schedule- Mon-Fri 9am-5pm About The Job TileBar is an innovative industry leader transforming the tile, interiors and surfaces market in the United States. As a ...
Warehouse- IT Support Specialist Schedule- Mon-Fri 9am-5pm About The Job TileBar is an innovative industry leader transforming the tile, interiors and surfaces market in the United States. As a ...
Warehouse- IT Support Specialist Schedule- Mon-Fri 9am-5pm About The Job TileBar is an innovative industry leader transforming the tile, interiors and surfaces market in the United States. As a ...
Warehouse- IT Support Specialist Schedule- Mon-Fri 9am-5pm About The Job TileBar is an innovative industry leader transforming the tile, interiors and surfaces market in the United States. As a ...
Tempe, AZ · On-site
$20.50 - $28.25/hr
The IT Support Tech I supports the IT department by coordinating hardware and software requests, maintaining asset inventories, and providing first-level technical support. This role is responsible ...
Tempe, AZ · On-site
$20.50 - $28.25/hr
The IT Support Tech I supports the IT department by coordinating hardware and software requests, maintaining asset inventories, and providing first-level technical support. This role is responsible ...
Phoenix, AZ · On-site
$23.07 - $34.60/hr
As an IT Support Specialist, you will provide company-wide virtual and in-person technical assistance regarding computer systems, software and peripherals throughout the organization. This includes ...
Phoenix, AZ · On-site
$23.07 - $34.60/hr
As an IT Support Specialist, you will provide company-wide virtual and in-person technical assistance regarding computer systems, software and peripherals throughout the organization. This includes ...
Tempe, AZ · On-site
$20.50 - $28.25/hr
The IT Support Tech I supports the IT department by coordinating hardware and software requests, maintaining asset inventories, and providing first-level technical support. This role is responsible ...
Tempe, AZ · On-site
$20.50 - $28.25/hr
The IT Support Tech I supports the IT department by coordinating hardware and software requests, maintaining asset inventories, and providing first-level technical support. This role is responsible ...
$20.50 - $28.25/hr
The IT Support Tech I supports the IT department by coordinating hardware and software requests, maintaining asset inventories, and providing first-level technical support. This role is responsible ...
$20.50 - $28.25/hr
The IT Support Tech I supports the IT department by coordinating hardware and software requests, maintaining asset inventories, and providing first-level technical support. This role is responsible ...
Tempe, AZ · On-site
$20.50 - $28.25/hr
The IT Support Tech I supports the IT department by coordinating hardware and software requests, maintaining asset inventories, and providing first-level technical support. This role is responsible ...
Tempe, AZ · On-site
$20.50 - $28.25/hr
The IT Support Tech I supports the IT department by coordinating hardware and software requests, maintaining asset inventories, and providing first-level technical support. This role is responsible ...
Gilbert, AZ · On-site
$50K - $62K/yr
As our IT Support Specialist II, you will be the on-site face of IT at Kinective's Gilbert, AZ headquarters - the person our team turns to when technology gets in the way of the work that matters.
Gilbert, AZ · On-site
$50K - $62K/yr
As our IT Support Specialist II, you will be the on-site face of IT at Kinective's Gilbert, AZ headquarters - the person our team turns to when technology gets in the way of the work that matters.
$23.07 - $34.60/hr
As an IT Support Specialist, you will provide company-wide virtual and in-person technical assistance regarding computer systems, software and peripherals throughout the organization. This includes ...
$23.07 - $34.60/hr
As an IT Support Specialist, you will provide company-wide virtual and in-person technical assistance regarding computer systems, software and peripherals throughout the organization. This includes ...
Gilbert, AZ · On-site
As our IT Support Specialist II, you will be the on-site face of IT at Kinective's Gilbert, AZ headquarters - the person our team turns to when technology gets in the way of the work that matters.
Gilbert, AZ · On-site
As our IT Support Specialist II, you will be the on-site face of IT at Kinective's Gilbert, AZ headquarters - the person our team turns to when technology gets in the way of the work that matters.
Gilbert, AZ · On-site
$50K - $62K/yr
As our IT Support Specialist II, you will be the on-site face of IT at Kinective's Gilbert, AZ headquarters -- the person our team turns to when technology gets in the way of the work that matters.
Quick apply
Gilbert, AZ · On-site
$50K - $62K/yr
As our IT Support Specialist II, you will be the on-site face of IT at Kinective's Gilbert, AZ headquarters -- the person our team turns to when technology gets in the way of the work that matters.
$23 - $25/hr
Seeking an IT Support Technician to provide onsite hardware and software support. This role is responsible for maintaining production and office technology systems, troubleshooting hardware and ...
$23 - $25/hr
Seeking an IT Support Technician to provide onsite hardware and software support. This role is responsible for maintaining production and office technology systems, troubleshooting hardware and ...
Be Seen First
Phoenix, AZ · On-site
$50K - $60K/yr
Reports to: IT Support Manager Pay Rate: 50,000 - 60,000 Annually Duties and Responsibilities * Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user ...
Quick apply
Be Seen First
Phoenix, AZ · On-site
$50K - $60K/yr
Reports to: IT Support Manager Pay Rate: 50,000 - 60,000 Annually Duties and Responsibilities * Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user ...
$10.98 - $12.20
1% of jobs
$12.20 - $13.42
4% of jobs
$14.38 is the 25th percentile. Wages below this are outliers.
$13.42 - $14.64
25% of jobs
$14.64 - $15.86
14% of jobs
The median wage is $16.33 / hr.
$15.86 - $17.09
14% of jobs
$17.09 - $18.31
10% of jobs
$18.92 is the 75th percentile. Wages above this are outliers.
$18.31 - $19.53
13% of jobs
$19.53 - $20.75
4% of jobs
$20.75 - $21.97
8% of jobs
$21.97 - $23.19
3% of jobs
$23.19 - $24.42
3% of jobs
$10
$17
$24
| Aspect | Entry Level IT Support | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ | Similar certifications, often including CompTIA A+ |
| Work Environment | Corporate, small business, or IT service providers | Help desk or call center environments, remote support |
| Job Responsibilities | Basic troubleshooting, hardware/software support, network issues | Responding to user tickets, remote troubleshooting, customer communication |
| Industry Usage | Common entry point in IT departments | Frequent role in customer support and IT service companies |
Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

7.2
Based on 11 frontline employees who took The Breakroom Quiz
135th of 223 rated it services
We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities and the ability to lead projects and mentor junior team members. This is a hybrid position, including onsite support.
Essential Functions:
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.
Answer and respond to and resolve help desk requests in a timely manner.
Analyze and troubleshoot complex technical problems and provide effective solutions.
Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.
Perform routine maintenance on computer systems, such as backups and software updates.
Manage user accounts and permissions across various systems and applications.
Participate in the development and implementation of IT policies and procedures.
Document and maintain a knowledge base of common issues and solutions.
Assist with the testing and implementation of new software and hardware.
24/7 On-Call IT Support rotation.
Travel to client locations in the local area.
Knowledge, Skills, & Abilities:
Education:
Bachelor's degree in computer science, Information Technology, or related field.
2+ years of experience in IT support or related role.
Experience:
Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.
Experience with server administration and virtualization technologies.
Excellent written and verbal communication skills
Requirements:Ability to work independently and in a team environment.
Strong problem-solving and analytical skills.
Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.
Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
Employment Type: FULL_TIMESourced by ZipRecruiter
Health care and social assistance
201 - 500 Employees
Brentwood, TN, US
2010