Minimum 2 years of help desk or IT support experience. * Strong troubleshooting and problem-solving skills. * Excellent verbal and written communication skills. * Ability to work independently with ...
Minimum 2 years of help desk or IT support experience. * Strong troubleshooting and problem-solving skills. * Excellent verbal and written communication skills. * Ability to work independently with ...
IT Technology Specialist
Glen Ellyn, IL · On-site
Utilizes confidential and personal information for professional purposes only in accordance with ... Ensures efficient and timely responses to technology helpdesk tickets * Assists the Technology ...
IT Technology Specialist
Glen Ellyn, IL · On-site
Utilizes confidential and personal information for professional purposes only in accordance with ... Ensures efficient and timely responses to technology helpdesk tickets * Assists the Technology ...
IT Technology Specialist
Glen Ellyn, IL · On-site
Utilizes confidential and personal information for professional purposes only in accordance with ... Ensures efficient and timely responses to technology helpdesk tickets * Assists the Technology ...
IT Technology Specialist
Glen Ellyn, IL · On-site
Utilizes confidential and personal information for professional purposes only in accordance with ... Ensures efficient and timely responses to technology helpdesk tickets * Assists the Technology ...
IT Technology Specialist
Wheaton, IL · On-site
Utilizes confidential and personal information for professional purposes only in accordance with ... Ensures efficient and timely responses to technology helpdesk tickets * Assists the Technology ...
IT Technology Specialist
Wheaton, IL · On-site
Utilizes confidential and personal information for professional purposes only in accordance with ... Ensures efficient and timely responses to technology helpdesk tickets * Assists the Technology ...
IT Support Specialist
Chicago, IL · On-site
... Helpdesk team members support. - Facilitate escalation of technical issues to appropriate IT team members, management and third-party vendors. - Implement and manage inventory asset system for PCs ...
IT Support Specialist
Chicago, IL · On-site
... Helpdesk team members support. - Facilitate escalation of technical issues to appropriate IT team members, management and third-party vendors. - Implement and manage inventory asset system for PCs ...
IT Support Specialist
Chicago, IL · On-site
We help companies that are looking to hire IT Support Specialists for jobs Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone ...
IT Support Specialist
Chicago, IL · On-site
We help companies that are looking to hire IT Support Specialists for jobs Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone ...
IT Support Specialist
Chicago, IL · On-site
What You'll Do Helpdesk & Ticket Queue Management (60%) * Serve as first point of contact for IT support requests submitted through our ticketing platform (Jira Service Management) * Triage ...
IT Support Specialist
Chicago, IL · On-site
What You'll Do Helpdesk & Ticket Queue Management (60%) * Serve as first point of contact for IT support requests submitted through our ticketing platform (Jira Service Management) * Triage ...
IT Support Specialist
Chicago, IL · On-site
What You'll Do Helpdesk & Ticket Queue Management (60%) * Serve as first point of contact for IT support requests submitted through our ticketing platform (Jira Service Management) * Triage ...
IT Support Specialist
Chicago, IL · On-site
What You'll Do Helpdesk & Ticket Queue Management (60%) * Serve as first point of contact for IT support requests submitted through our ticketing platform (Jira Service Management) * Triage ...
IT Support Specialist
Chicago, IL · On-site
What You'll Do Helpdesk & Ticket Queue Management (60%) * Serve as first point of contact for IT support requests submitted through our ticketing platform (Jira Service Management) * Triage ...
Quick apply
IT Support Specialist
Chicago, IL · On-site
What You'll Do Helpdesk & Ticket Queue Management (60%) * Serve as first point of contact for IT support requests submitted through our ticketing platform (Jira Service Management) * Triage ...
IT Support
Chicago, IL · On-site
$18 - $19/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard ... Across North America, we help clients enhance workplace experiences and business operations through ...
Quick apply
IT Support
Chicago, IL · On-site
$18 - $19/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard ... Across North America, we help clients enhance workplace experiences and business operations through ...
IT Support
Chicago, IL · On-site
$18 - $19/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard ... Across North America, we help clients enhance workplace experiences and business operations through ...
IT Support
Chicago, IL · On-site
$18 - $19/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard ... Across North America, we help clients enhance workplace experiences and business operations through ...
IT Support
Chicago, IL · On-site
$18 - $19/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard ... Across North America, we help clients enhance workplace experiences and business operations through ...
Quick apply
IT Support
Chicago, IL · On-site
$18 - $19/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard ... Across North America, we help clients enhance workplace experiences and business operations through ...
IT Support
Chicago, IL · On-site
$18 - $19/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard ... Across North America, we help clients enhance workplace experiences and business operations through ...
IT Support
Chicago, IL · On-site
$18 - $19/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard ... Across North America, we help clients enhance workplace experiences and business operations through ...
IT Support
Chicago, IL · On-site
$18 - $19/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard ... Across North America, we help clients enhance workplace experiences and business operations through ...
IT Support
Chicago, IL · On-site
$18 - $19/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard ... Across North America, we help clients enhance workplace experiences and business operations through ...
IT Support
Chicago, IL · On-site
$18 - $19/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard ... Across North America, we help clients enhance workplace experiences and business operations through ...
Quick apply
IT Support
Chicago, IL · On-site
$18 - $19/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard ... Across North America, we help clients enhance workplace experiences and business operations through ...
IT Technician
Addison, IL · On-site
$20 - $25/hr
You enjoy solving IT problems and helping others. * You want to work for a company that values your ... Miss out on working with cutting-edge tools and technology . Your Transformation Starts Here From ...
IT Technician
Addison, IL · On-site
$20 - $25/hr
You enjoy solving IT problems and helping others. * You want to work for a company that values your ... Miss out on working with cutting-edge tools and technology . Your Transformation Starts Here From ...
IT Technician
Addison, IL · On-site
$20 - $25/hr
You enjoy solving IT problems and helping others. * You want to work for a company that values your ... Miss out on working with cutting-edge tools and technology . Your Transformation Starts Here From ...
Quick apply
IT Technician
Addison, IL · On-site
$20 - $25/hr
You enjoy solving IT problems and helping others. * You want to work for a company that values your ... Miss out on working with cutting-edge tools and technology . Your Transformation Starts Here From ...
IT Support Specialist
Plainfield, IL · On-site
$25 - $28/hr
Required Qualifications * 2+ years of IT Support, Help Desk, or Desktop Support experience. * 2+ years of customer service experience. * Experience troubleshooting: * Windows operating systems
Quick apply
IT Support Specialist
Plainfield, IL · On-site
$25 - $28/hr
Required Qualifications * 2+ years of IT Support, Help Desk, or Desktop Support experience. * 2+ years of customer service experience. * Experience troubleshooting: * Windows operating systems
IT Support Specialist
Plainfield, IL · On-site
$25 - $28/hr
Required Qualifications * 2+ years of IT Support, Help Desk, or Desktop Support experience. * 2+ years of customer service experience. * Experience troubleshooting: * Windows operating systems
IT Support Specialist
Plainfield, IL · On-site
$25 - $28/hr
Required Qualifications * 2+ years of IT Support, Help Desk, or Desktop Support experience. * 2+ years of customer service experience. * Experience troubleshooting: * Windows operating systems
Help Desk Technician
Chicago, IL · On-site
$20.50 - $27.75/hr
The Tier 1 IT Helpdesk Support Technician serves as the first point of contact for employees requiring IT assistance, providing basic technical support for software and hardware issues. This role is ...
Help Desk Technician
Chicago, IL · On-site
$20.50 - $27.75/hr
The Tier 1 IT Helpdesk Support Technician serves as the first point of contact for employees requiring IT assistance, providing basic technical support for software and hardware issues. This role is ...
Entry Level It Helpdesk information
See Romeoville, IL salary details
$12.99 - $14.95
2% of jobs
$14.95 - $16.91
6% of jobs
$16.91 - $18.87
12% of jobs
$19.42 is the 25th percentile. Wages below this are outliers.
$18.87 - $20.83
17% of jobs
The median wage is $22.40 / hr.
$20.83 - $22.79
16% of jobs
$22.79 - $24.76
16% of jobs
$25.74 is the 75th percentile. Wages above this are outliers.
$24.76 - $26.72
12% of jobs
$26.72 - $28.68
7% of jobs
$28.68 - $30.64
6% of jobs
$30.64 - $32.60
3% of jobs
$32.60 - $34.56
2% of jobs
$12
$23
$34
How much do entry level it helpdesk jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for entry level it helpdesk in Romeoville, IL is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.49 per hour, depending on experience, location, and employer.
What is an entry level IT helpdesk?
Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.
What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?
To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the typical challenges an entry level IT helpdesk professional might face in their first few months?
Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.
What cities near Romeoville, IL are hiring for Entry Level It Helpdesk jobs?
Cities near Romeoville, IL with the most Entry Level It Helpdesk job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 2 days ago
Job description
Replies within 24 hours
Benefits:
We are seeking a skilled and customer-focused IT Support Specialist to join our team in Chicago, IL. In this role, you will provide both remote and onsite technical support for software and hardware issues of low to medium complexity. You will troubleshoot and resolve problems, perform system installations, provide end-user training, and document solutions in accordance with established processes and procedures.
The ideal candidate has at least two years of help desk experience, strong communication skills, and the ability to work independently while delivering exceptional customer service. This role involves occasional travel and participation in an on-call rotation.
Responsibilities:
Qualifications:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Us
We're an IT solutions provider with a passion for technology and its business applications. Our approach is simple and practical with a focus on the big picture. Our commitment is to provide smart, strategic, cost-effective technology that supports your unique business goals.
People-first
LevCo Technologies is built on strong core values of honesty, respect, teamwork, kindness and fun.
Committed
Our culture revolves around a shared dedication to providing excellence, value and results.
Growth-minded
While nimble and responsive, we embrace long-term vision, forward thinking and openness to change.
Benefits:
- Vacation Stipend
- Will & Legal Document Services
- Group Term Life and AD&D Insurance
- Employee Assistance Plan
- Mileage Reimbursement
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
We are seeking a skilled and customer-focused IT Support Specialist to join our team in Chicago, IL. In this role, you will provide both remote and onsite technical support for software and hardware issues of low to medium complexity. You will troubleshoot and resolve problems, perform system installations, provide end-user training, and document solutions in accordance with established processes and procedures.
The ideal candidate has at least two years of help desk experience, strong communication skills, and the ability to work independently while delivering exceptional customer service. This role involves occasional travel and participation in an on-call rotation.
Responsibilities:
- Provide software and hardware support via phone, email, instant message, remote tools, and onsite visits.
- Install, configure, and troubleshoot hardware and software systems.
- Perform root cause analysis and create documentation for recurring issues.
- Maintain accurate and detailed records of troubleshooting steps, solutions, and system changes in the ticketing system.
- Assist customers with PC setup, onboarding, and technology introductions.
- Escalate complex issues to senior staff as needed.
- Create network diagrams, installation flow charts, and procedural documentation for internal and customer use.
- Recommend process improvements and preventative measures for recurring problems.
- Maintain billable percentage in accordance with management guidelines.
- Keep personal work schedule updated and accurate.
- Participate in on-call rotation as required.
Qualifications:
- High school diploma required; technical training preferred.
- ITIL or HDI certification a plus.
- Minimum 2 years of help desk or IT support experience.
- Strong troubleshooting and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Valid driver's license and willingness to travel up to 50%.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Us
We're an IT solutions provider with a passion for technology and its business applications. Our approach is simple and practical with a focus on the big picture. Our commitment is to provide smart, strategic, cost-effective technology that supports your unique business goals.
People-first
LevCo Technologies is built on strong core values of honesty, respect, teamwork, kindness and fun.
Committed
Our culture revolves around a shared dedication to providing excellence, value and results.
Growth-minded
While nimble and responsive, we embrace long-term vision, forward thinking and openness to change.
About LevCo Technologies
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Vero Beach, FL, US
Year founded
2009