Entry Level IT Generalist
Chicago, IL · On-site
$18 - $25/hr
Entry Level IT Generalist Firm Overview Do more than just build! At dbHMS, we are a collection of ... Past IT helpdesk experience. Pay Range: $18 - $25 per hour
Entry Level IT Generalist
Chicago, IL · On-site
$18 - $25/hr
Entry Level IT Generalist Firm Overview Do more than just build! At dbHMS, we are a collection of ... Past IT helpdesk experience. Pay Range: $18 - $25 per hour
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IT Helpdesk Technician
Chicago, IL · On-site
$50K - $60K/yr
We are seeking an IT Helpdesk Technician to join our team! You will resolve computer-related issues for our clients through telephone, remote support or on-site. Responsibilities: * Perform scheduled ...
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IT Helpdesk Technician
Chicago, IL · On-site
$50K - $60K/yr
We are seeking an IT Helpdesk Technician to join our team! You will resolve computer-related issues for our clients through telephone, remote support or on-site. Responsibilities: * Perform scheduled ...
IT Helpdesk II
Chicago, IL · On-site
Helpdesk Technicians support Spot On Employees and Contractors requiring attention to ... Moderate Knowledge with Networking Technologies * Moderate Knowledge in VoIP Softphone and ...
IT Helpdesk II
Chicago, IL · On-site
Helpdesk Technicians support Spot On Employees and Contractors requiring attention to ... Moderate Knowledge with Networking Technologies * Moderate Knowledge in VoIP Softphone and ...
IT Helpdesk II
Chicago, IL · On-site
$27 - $32/hr
Helpdesk Technicians support Spot On Employees and Contractors requiring attention to ... Moderate Knowledge with Networking Technologies * Moderate Knowledge in VoIP Softphone and ...
Quick apply
IT Helpdesk II
Chicago, IL · On-site
$27 - $32/hr
Helpdesk Technicians support Spot On Employees and Contractors requiring attention to ... Moderate Knowledge with Networking Technologies * Moderate Knowledge in VoIP Softphone and ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
Quick apply
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
IT Help Desk Analyst
Aurora, IL · On-site
$60K - $70K/yr
Collaborate with IT team members to deliver exceptional technology support, maintain system ... Certification by Microsoft and one or more Helpdesk certifications * Able to work in a Office and ...
IT Help Desk Analyst
Aurora, IL · On-site
$60K - $70K/yr
Collaborate with IT team members to deliver exceptional technology support, maintain system ... Certification by Microsoft and one or more Helpdesk certifications * Able to work in a Office and ...
IT Help Desk Analyst
Aurora, IL · On-site
$60K - $70K/yr
Collaborate with IT team members to deliver exceptional technology support, maintain system ... Certification by Microsoft and one or more Helpdesk certifications * Able to work in a Office and ...
IT Help Desk Analyst
Aurora, IL · On-site
$60K - $70K/yr
Collaborate with IT team members to deliver exceptional technology support, maintain system ... Certification by Microsoft and one or more Helpdesk certifications * Able to work in a Office and ...
Information Technology 2027 Summer Intern
Chicago, IL · On-site
$22 - $30/hr
Support the IT help desk by responding to and documenting service requests or phone inquiries, gathering information, diagnosing issues, and escalating when appropriate. * Assist with the setup ...
Information Technology 2027 Summer Intern
Chicago, IL · On-site
$22 - $30/hr
Support the IT help desk by responding to and documenting service requests or phone inquiries, gathering information, diagnosing issues, and escalating when appropriate. * Assist with the setup ...
IT Support Specialist
Oak Brook, IL · On-site
$60K - $70K/yr
About the role As an IT Support Specialist at CD Peacock, you will provide first-line technical support to employees and help ensure the reliable operation of the Company's technology systems. You ...
IT Support Specialist
Oak Brook, IL · On-site
$60K - $70K/yr
About the role As an IT Support Specialist at CD Peacock, you will provide first-line technical support to employees and help ensure the reliable operation of the Company's technology systems. You ...
IT Support Specialist
Oak Brook, IL · On-site
$60 - $70/hr
About the role As an IT Support Specialist at CD Peacock, you will provide first-line technical support to employees and help ensure the reliable operation of the Company's technology systems. You ...
IT Support Specialist
Oak Brook, IL · On-site
$60 - $70/hr
About the role As an IT Support Specialist at CD Peacock, you will provide first-line technical support to employees and help ensure the reliable operation of the Company's technology systems. You ...
IT Support Specialist
Oak Brook, IL · On-site
$60 - $70/hr
About the role As an IT Support Specialist at CD Peacock, you will provide first-line technical support to employees and help ensure the reliable operation of the Company's technology systems. You ...
IT Support Specialist
Oak Brook, IL · On-site
$60 - $70/hr
About the role As an IT Support Specialist at CD Peacock, you will provide first-line technical support to employees and help ensure the reliable operation of the Company's technology systems. You ...
IT Analyst
Chicago, IL · On-site
$70 - $100/hr
This is a step up from entry-level - you'll pick up escalations that Jr. Analysts can't resolve ... Owning Tier 2 helpdesk requests and taking Tier 1 escalations, routing to Tier 3 or IT Engineering ...
New
IT Analyst
Chicago, IL · On-site
$70 - $100/hr
This is a step up from entry-level - you'll pick up escalations that Jr. Analysts can't resolve ... Owning Tier 2 helpdesk requests and taking Tier 1 escalations, routing to Tier 3 or IT Engineering ...
New
IT Analyst
Chicago, IL · On-site
$65K - $75K/yr
This is a step up from entry-level - you'll pick up escalations that Jr. Analysts can't resolve ... Owning Tier 2 helpdesk requests and taking Tier 1 escalations, routing to Tier 3 or IT Engineering ...
New
IT Analyst
Chicago, IL · On-site
$65K - $75K/yr
This is a step up from entry-level - you'll pick up escalations that Jr. Analysts can't resolve ... Owning Tier 2 helpdesk requests and taking Tier 1 escalations, routing to Tier 3 or IT Engineering ...
New
IT Analyst
Chicago, IL · On-site
$80 - $110/hr
Create help desk tickets and upscale support issues to the relevant technician as needed; track ... with IT Manager. Programmer/Developer Role * Assist in the definition, development and ...
IT Analyst
Chicago, IL · On-site
$80 - $110/hr
Create help desk tickets and upscale support issues to the relevant technician as needed; track ... with IT Manager. Programmer/Developer Role * Assist in the definition, development and ...
IT Analyst
Chicago, IL · On-site
$40 - $50/hr
IT Procurement Analyst Chicago, IL Hybrid Role (approximately 1 day/week onsite) $40 - $50 per hour ... Help reconcile technology assets and inventory against invoices, expenses, and internal records to ...
IT Analyst
Chicago, IL · On-site
$40 - $50/hr
IT Procurement Analyst Chicago, IL Hybrid Role (approximately 1 day/week onsite) $40 - $50 per hour ... Help reconcile technology assets and inventory against invoices, expenses, and internal records to ...
IT (Information Technology) Manager - Behavioral Health
Chicago, IL · On-site
$97K - $120K/yr
We use leading-edge, specialized, evidence-based treatment modalities to help our patients address ... The IT Manager enjoys a diverse range of responsibilities; including but not limited to being a ...
IT (Information Technology) Manager - Behavioral Health
Chicago, IL · On-site
$97K - $120K/yr
We use leading-edge, specialized, evidence-based treatment modalities to help our patients address ... The IT Manager enjoys a diverse range of responsibilities; including but not limited to being a ...
IT (Information Technology) Manager - Behavioral Health
Downers Grove, IL · On-site
$125K - $145K/yr
We use leading-edge, specialized, evidence-based treatment modalities to help our patients address ... The IT Manager enjoys a diverse range of responsibilities; including but not limited to being a ...
IT (Information Technology) Manager - Behavioral Health
Downers Grove, IL · On-site
$125K - $145K/yr
We use leading-edge, specialized, evidence-based treatment modalities to help our patients address ... The IT Manager enjoys a diverse range of responsibilities; including but not limited to being a ...
We use leading-edge, specialized, evidence-based treatment modalities to help our patients address ... The IT Manager enjoys a diverse range of responsibilities; including but not limited to being a ...
Quick apply
We use leading-edge, specialized, evidence-based treatment modalities to help our patients address ... The IT Manager enjoys a diverse range of responsibilities; including but not limited to being a ...
Entry Level It Helpdesk information
See Romeoville, IL salary details
$12.99 - $14.95
2% of jobs
$14.95 - $16.91
6% of jobs
$16.91 - $18.87
12% of jobs
$19.42 is the 25th percentile. Wages below this are outliers.
$18.87 - $20.83
17% of jobs
The median wage is $22.40 / hr.
$20.83 - $22.79
16% of jobs
$22.79 - $24.76
16% of jobs
$25.74 is the 75th percentile. Wages above this are outliers.
$24.76 - $26.72
12% of jobs
$26.72 - $28.68
7% of jobs
$28.68 - $30.64
6% of jobs
$30.64 - $32.60
3% of jobs
$32.60 - $34.56
2% of jobs
$12
$23
$34
How much do entry level it helpdesk jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for entry level it helpdesk in Romeoville, IL is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.49 per hour, depending on experience, location, and employer.
What is an entry level IT helpdesk?
Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.
What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?
To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the typical challenges an entry level IT helpdesk professional might face in their first few months?
Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.
What cities near Romeoville, IL are hiring for Entry Level It Helpdesk jobs?
Cities near Romeoville, IL with the most Entry Level It Helpdesk job openings:
Job description
Entry Level IT Generalist
Firm Overview
Do more than just build! At dbHMS, we are a collection of doers and thinkers. We combine our passion for engineering with our client's vision to realize successful construction projects in our community and worldwide. Together with our clients, we are dedicated to leaving a legacy of stewardship and innovation through our impact on the built environment. Our staff of talented individuals and unique characters is united in their dedication to deliver high-performance, efficient, and sustainable buildings worldwide.
Our Information Technology team, in our Chicago office, is seeking an Entry Level IT Generalist. This role will support the IT Coordinator in maintaining the office technology in Chicago and also remotely for a number of team members across the country.
Our dynamic work environment provides the perfect opportunity to advance your career while developing and fine-tuning your skills along with offering a supportive office culture, diverse workforce, flexible work schedules, and regular social events. At dbHMS, you will find everything you need for an exciting, challenging, and rewarding career.
dbHMS is committed to a diverse workforce and to providing a safe, accessible workplace. Most duties will be performed in an office environment. dbHMS currently operates with both hybrid and remote-only work policies. The work typically requires the use of hands to type, handle or feel; reach with hands and arms; and talk or hear.
Position Overview
At dbHMS, we rely on our Information Technology (IT) team to manage and monitor a variety of computer operations, maintain functioning systems while maximizing uptime and supporting end users throughout the organization. This position will play a vital role, acting as the primary contact for office helpdesk efforts and supporting the larger IT team with more complex system projects. This part-time position will be 20-30 hours per week with potential for flexible work hours. The ideal candidate has a basic working knowledge of windows based information systems and a strong ability to troubleshoot and find solutions. This position is for ongoing employment with a preferred 12-month commitment.
Essential Job Functions
Requirements
Additional Preferred Qualifications
Pay Range: $18 - $25 per hour
Firm Overview
Do more than just build! At dbHMS, we are a collection of doers and thinkers. We combine our passion for engineering with our client's vision to realize successful construction projects in our community and worldwide. Together with our clients, we are dedicated to leaving a legacy of stewardship and innovation through our impact on the built environment. Our staff of talented individuals and unique characters is united in their dedication to deliver high-performance, efficient, and sustainable buildings worldwide.
Our Information Technology team, in our Chicago office, is seeking an Entry Level IT Generalist. This role will support the IT Coordinator in maintaining the office technology in Chicago and also remotely for a number of team members across the country.
Our dynamic work environment provides the perfect opportunity to advance your career while developing and fine-tuning your skills along with offering a supportive office culture, diverse workforce, flexible work schedules, and regular social events. At dbHMS, you will find everything you need for an exciting, challenging, and rewarding career.
dbHMS is committed to a diverse workforce and to providing a safe, accessible workplace. Most duties will be performed in an office environment. dbHMS currently operates with both hybrid and remote-only work policies. The work typically requires the use of hands to type, handle or feel; reach with hands and arms; and talk or hear.
Position Overview
At dbHMS, we rely on our Information Technology (IT) team to manage and monitor a variety of computer operations, maintain functioning systems while maximizing uptime and supporting end users throughout the organization. This position will play a vital role, acting as the primary contact for office helpdesk efforts and supporting the larger IT team with more complex system projects. This part-time position will be 20-30 hours per week with potential for flexible work hours. The ideal candidate has a basic working knowledge of windows based information systems and a strong ability to troubleshoot and find solutions. This position is for ongoing employment with a preferred 12-month commitment.
Essential Job Functions
- Operate and manage the company helpdesk system:
- Assist with support of technology infrastructure including hardware, software, and network systems.
- Over time, take primary responsibility for helpdesk activities and tasks.
- Workstation and other user device maintenance:
- Configure devices and image machines.
- Set up and configure user accounts, permissions, and remote access.
- Assist with IT needs for onboarding new staff members.
- Assist the IT Coordinator:
- Troubleshoot and resolve complex technical issues.
- Install, configure, maintain, monitor, and troubleshoot user hardware and software.
- Create and maintain accurate documentation of IT systems, processes, and procedures.
- Additional responsibilities as needed.
Requirements
- Technical knowledge of IT infrastructure including servers, workstations, firewalls, and switches.
- Ability to communicate and receive communication effectively both verbally and written.
- Strong organizational skills for processes, schedules, and tasks.
- Positive attitude and willingness to learn and support new systems and applications.
- Willingness to work shifts outside of regular office hours for special circumstances as the need arises.
- Ability to lift objects up to 40 pounds.
Additional Preferred Qualifications
- Enrolled in an Associate or Bachelor's degree program in Information Technology.
- Past IT helpdesk experience.
Pay Range: $18 - $25 per hour
About dbHMS
Sourced by ZipRecruiter
Industry
Engineering professional services
Company size
51 - 200 Employees
Headquarters location
Chicago, IL, US
Year founded
2002