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Entry Level It Helpdesk Jobs in Romeoville, IL (NOW HIRING)

dbHMS

Entry Level IT Generalist

Chicago, IL · On-site

$18 - $25/hr

Entry Level IT Generalist Firm Overview Do more than just build! At dbHMS, we are a collection of ... Past IT helpdesk experience. Pay Range: $18 - $25 per hour

Revel Staffing

IT Manager

Chicago, IL

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

hhglobal

Jr. IT Support Technician

Chicago, IL

$45K - $52K/yr

Bachelor's degree in Information Technology or a related discipline and/or equivalent work experience. * 1-3 years of experience in an IT Helpdesk or Desktop Support role. * Hands-on experience ...

hhglobal

Jr. IT Support Technician

Chicago, IL

$45K - $52K/yr

Bachelor's degree in Information Technology or a related discipline and/or equivalent work experience. * 1-3 years of experience in an IT Helpdesk or Desktop Support role. * Hands-on experience ...

hhglobal

Jr. IT Support Technician

Chicago, IL · On-site

$45K - $52K/yr

Bachelor's degree in Information Technology or a related discipline and/or equivalent work experience. * 1-3 years of experience in an IT Helpdesk or Desktop Support role. * Hands-on experience ...

hhglobal

Jr. IT Support Technician

Chicago, IL

$45K - $52K/yr

Bachelor's degree in Information Technology or a related discipline and/or equivalent work experience. * 1-3 years of experience in an IT Helpdesk or Desktop Support role. * Hands-on experience ...

hhglobal

Jr. IT Support Technician

Chicago, IL

$45K - $52K/yr

Bachelor's degree in Information Technology or a related discipline and/or equivalent work experience. * 1-3 years of experience in an IT Helpdesk or Desktop Support role. * Hands-on experience ...

Whitbread

Jr. IT Support Technician

Chicago, IL · On-site

$45K - $52K/yr

Join the global leader in responsible marketing activation services At HH Global, we help the world ... Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line ...

Prado & Renteria CPAs

Be Seen First

IT Specialist

Chicago, IL · On-site

$25 - $30/hr

Provide helpdesk and technical support either by phone, remote access, or site visits. * Under the direction of the IT Consultant, sets up equipment for new users & employees, and sets up ...

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All JobsIt Helpdesk JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Romeoville, IL

Entry Level It Helpdesk information

See Romeoville, IL salary details

$12

$23

$34

How much do entry level it helpdesk jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for entry level it helpdesk in Romeoville, IL is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.49 per hour, depending on experience, location, and employer.

What are entry level IT helpdesk jobs?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an Entry Level IT Helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an Entry Level IT Helpdesk technician, and why are they important?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What job categories do people searching Entry Level It Helpdesk jobs in Romeoville, IL look for? The top searched job categories for Entry Level It Helpdesk jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Entry Level It Helpdesk jobs? Cities near Romeoville, IL with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Romeoville, IL as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,098 per year, or $23.6 per hour.
Entry Level IT Generalist

Entry Level IT Generalist

dbHMS

Chicago, IL • On-site

$18 - $25/hr

Part-time

Posted 18 days ago

Job description

Entry Level IT Generalist
Firm Overview
Do more than just build! At dbHMS, we are a collection of doers and thinkers. We combine our passion for engineering with our client's vision to realize successful construction projects in our community and worldwide. Together with our clients, we are dedicated to leaving a legacy of stewardship and innovation through our impact on the built environment. Our staff of talented individuals and unique characters is united in their dedication to deliver high-performance, efficient, and sustainable buildings worldwide.
Our Information Technology team, in our Chicago office, is seeking an Entry Level IT Generalist. This role will support the IT Coordinator in maintaining the office technology in Chicago and also remotely for a number of team members across the country.
Our dynamic work environment provides the perfect opportunity to advance your career while developing and fine-tuning your skills along with offering a supportive office culture, diverse workforce, flexible work schedules, and regular social events. At dbHMS, you will find everything you need for an exciting, challenging, and rewarding career.
dbHMS is committed to a diverse workforce and to providing a safe, accessible workplace. Most duties will be performed in an office environment. dbHMS currently operates with both hybrid and remote-only work policies. The work typically requires the use of hands to type, handle or feel; reach with hands and arms; and talk or hear.
Position Overview
At dbHMS, we rely on our Information Technology (IT) team to manage and monitor a variety of computer operations, maintain functioning systems while maximizing uptime and supporting end users throughout the organization. This position will play a vital role, acting as the primary contact for office helpdesk efforts and supporting the larger IT team with more complex system projects. This part-time position will be 20-30 hours per week with potential for flexible work hours. The ideal candidate has a basic working knowledge of windows based information systems and a strong ability to troubleshoot and find solutions. This position is for ongoing employment with a preferred 12-month commitment.
Essential Job Functions
  • Operate and manage the company helpdesk system:
    • Assist with support of technology infrastructure including hardware, software, and network systems.
    • Over time, take primary responsibility for helpdesk activities and tasks.
  • Workstation and other user device maintenance:
    • Configure devices and image machines.
    • Set up and configure user accounts, permissions, and remote access.
    • Assist with IT needs for onboarding new staff members.
  • Assist the IT Coordinator:
    • Troubleshoot and resolve complex technical issues.
    • Install, configure, maintain, monitor, and troubleshoot user hardware and software.
    • Create and maintain accurate documentation of IT systems, processes, and procedures.
  • Additional responsibilities as needed.

Requirements
  • Technical knowledge of IT infrastructure including servers, workstations, firewalls, and switches.
  • Ability to communicate and receive communication effectively both verbally and written.
  • Strong organizational skills for processes, schedules, and tasks.
  • Positive attitude and willingness to learn and support new systems and applications.
  • Willingness to work shifts outside of regular office hours for special circumstances as the need arises.
  • Ability to lift objects up to 40 pounds.

Additional Preferred Qualifications
  • Enrolled in an Associate or Bachelor's degree program in Information Technology.
  • Past IT helpdesk experience.

Pay Range: $18 - $25 per hour
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About dbHMS

Sourced by ZipRecruiter

Industry

Engineering professional services

Company size

51 - 200 Employees

Headquarters location

Chicago, IL, US

Year founded

2002

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