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Entry Level It Help Desk Jobs in Wareham, MA (NOW HIRING)

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate ... You'll get exposure to traditional Windows PC/server network office environments, which will help ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate ... You'll get exposure to traditional Windows PC/server network office environments, which will help ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

$21.75 - $29.75/hr

Minimum of 3 years of experience in IT Help Desk or Desktop Support * Associate's or Bachelor's degree, or equivalent combination of education, certifications, and experience Technical Skills

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

$21.75 - $29.75/hr

Minimum of 3 years of experience in IT Help Desk or Desktop Support * Associate's or Bachelor's degree, or equivalent combination of education, certifications, and experience Technical Skills

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

$21.75 - $29.75/hr

Minimum of 3 years of experience in IT Help Desk or Desktop Support * Associate's or Bachelor's degree, or equivalent combination of education, certifications, and experience Technical Skills

PB consulting

Helpdesk Administrator

Hanson, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Abington, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Scituate, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Brockton, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Rockland, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Hanover, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

North Pembroke, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Whitman, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Wareham, MA

Entry Level It Help Desk information

See Wareham, MA salary details

$13

$24

$35

How much do entry level it help desk jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level it help desk in Wareham, MA is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.31 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

How to get started in an entry level IT help desk?

To start as an entry-level IT help desk technician, gain foundational knowledge of computer hardware, software, and networking through online courses or certifications like CompTIA A+. Develop strong communication and problem-solving skills, and seek internships or entry-level positions to gain practical experience in troubleshooting and customer support environments.

What are the most commonly searched types of It Help Desk jobs in Wareham, MA?

The most popular types of It Help Desk jobs in Wareham, MA are:

What are popular job titles related to Entry Level It Help Desk jobs in Wareham, MA?

For Entry Level It Help Desk jobs in Wareham, MA, the most frequently searched job titles are:

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The top searched job categories for Entry Level It Help Desk jobs in Wareham, MA are:

What cities near Wareham, MA are hiring for Entry Level It Help Desk jobs?

Cities near Wareham, MA with the most Entry Level It Help Desk job openings:

Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Wareham, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $50,683 per year, or $24.4 per hour.

IT Support Specialist

Centerville, MA • On-site

IMedia Technology
Network Security • 11 - 50 employees
Learn more about IMedia Technologyexternal

$50K - $65K/yr

Full-time

Posted 23 days ago

Job description

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we'd like to hear from you too!
Here's why working at iMedia is good for your career: You'll get exposure to traditional Windows PC/server network office environments, which will help you as you work with our senior team migrating clients to Azure Virtual Desktops.
We're a cloud focused managed service provider (MSP) moving SMB clients to the cloud every month. There's no better way to learn than by doing, and there's no better place to learn Azure Cloud Services. This is an in office, onsite position as it's the best way to learn and be mentored.
iMedia Technology is a small, top notch, MSP known for providing quality IT services to our clients. To work with us you must be a US citizen, establish roots on Cape Cod, and willing to work to high standards. We offer:
  • flexible hours once the training wheels are off
  • autonomy to do what's best for the client (integrity is everything)
  • work directly with mentors,
  • lots of growth potential as you learn traditional client/server networks and cloud migrations.

Some prior IT support experience such as an internship positions is required. You must be able to lift/install computers and monitors, and drive to client offices in our service region. We'll get you started with:
  • checking backups
  • working with our Remote Monitoring and Management software
  • updating and configuring firewalls
  • rolling out multifactor authentication (MFA)
  • investigating endpoint detection and response (EDR) alerts
  • answering end user questions
  • configuring and migrating M365
  • supporting Azure Virtual Desktops

You're detail oriented, a people person, and not shy to dig into some troubleshooting. If you have a background with PC support, networking, and helping office workers with technology we would like to hear from you.
Learn more about us at iMediaTech.com

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