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Entry Level It Help Desk Jobs in Tyler, TX (NOW HIRING)

brs

Help Desk Technician

Jacksonville, TX

$17.50 - $23.75/hr

Vista Defense Technologies is currently hiring a Help Desk Technician to support our ongoing ... Must meet at time of award and maintain all Information Assurance Training (IAT) Level II ...

Brookshire Grocery Company

Help Desk Analyst I

Tyler, TX · On-site

$19.25 - $26.50/hr

Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes ... information, establish facts, and draw valid conclusions. * Ability to learn new technology systems ...

Smith County

I/T Technician - Help Desk

Tyler, TX

$59.32K - $67.89K/yr

If you are looking for an opportunity to work in an environment where technological support is appreciated and valued by the organization, then Smith County Information Technology may be the right ...

Business Computer Solutions

Be Seen First

IT Service Dispatcher

Kilgore, TX · On-site

$15.25 - $20.25/hr

This role is responsible for helping coordinate the daily flow of service requests, client ... This role does not require advanced technical expertise, but a basic understanding of IT support, ...

US IT Solutions Inc

General Labor

Kilgore, TX

$13.25 - $16.50/hr

Company Description We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified ... USITSOL has been helping clients innovate across all phases of the application lifecycle for over a ...

US IT Solutions Inc

Driver

Kilgore, TX

Company Description We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified ... USITSOL has been helping clients innovate across all phases of the application lifecycle for over a ...

Tyler Junior College

Part-Time Summer Front Desk

TX · On-site

Present a positive image of TJC through appearance, pleasant demeanor, helpful disposition, and ... High school diploma or equivalent ADDITIONAL INFORMATION * Please note this is not designed to ...

VIOC

Entry-level Lube Tech/Technician

Tyler, TX · On-site

$15/hr

Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ... The contact information is for accommodation requests only; do not use this contact information to ...

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Entry Level It Help Desk information

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How much do entry level it help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it help desk in Tyler, TX is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Help Desk professional, and why are they important?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are some common challenges faced by entry level IT Help Desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What are entry level IT help desk jobs?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

Is helpdesk a good entry-level job?

An entry-level IT Help Desk position is considered a good starting point for those interested in IT careers, as it provides foundational technical skills, customer service experience, and exposure to troubleshooting hardware and software issues. It often requires basic knowledge of operating systems, networking, and common tools like ticketing systems, making it accessible for beginners. This role can lead to more advanced IT positions with experience and additional certifications.

What is the easiest entry-level IT job to get?

An entry-level IT help desk position is often considered one of the easiest IT jobs to obtain, as it typically requires basic technical knowledge, good communication skills, and a willingness to learn. Certifications like CompTIA A+ can improve chances, and the role involves troubleshooting hardware and software issues in a support environment. These jobs usually have lower experience requirements and serve as a stepping stone into the IT field.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

What are the most commonly searched types of It Help Desk jobs in Tyler, TX? The most popular types of It Help Desk jobs in Tyler, TX are:
What are popular job titles related to Entry Level It Help Desk jobs in Tyler, TX? For Entry Level It Help Desk jobs in Tyler, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level It Help Desk jobs in Tyler, TX look for? The top searched job categories for Entry Level It Help Desk jobs in Tyler, TX are:
What cities near Tyler, TX are hiring for Entry Level It Help Desk jobs? Cities near Tyler, TX with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Tyler, TX as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 74% Physical, 6% Hybrid, and 20% Remote job distribution, with an average salary of $45,377 per year, or $21.8 per hour.
Help Desk Technician

Help Desk Technician

brs

Jacksonville, TX

$17.50 - $23.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Vista Defense Technologies is currently hiring a Help Desk Technician to support our ongoing mission at the Naval Hospital in Jacksonville, FL.

What You'll Do:

  • Knowledge of printer functions, connectivity, and experience with basic troubleshooting of printing and scanning devices including, but not limited to, networked Multifunction Devices (MFD) such as Xerox MFD’s.
  • Shall have experience with trouble ticket systems such as NHJ Trouble Ticket System, Remedy (or similar system) and documentation required within the system.
  • Knowledge of and experience with Windows 11.  Knowledge shall include all current versions of Windows and will stay abreast of Window advancements and be familiar with future versions of Windows, which will be at no additional cost to the Government.
  • Understands and has experience with e-mail, encryption and voice Apple iOS, Android and Blackberry device applications.
  • Ability to maintain an accurate database of hardware and accessories with the communications skills to keep the COR aware of needs and requirements of the program.
  • Knowledge of and experience with software packages including the Microsoft Office bundle and Adobe, present versions and shall stay abreast of future releases as they come available.
  • Understanding of network essentials, troubleshooting network and cable connectivity using Fluke equipment.
  • Knowledge and experience with the installation and troubleshooting IP cameras.
  • Certifications and education:  Current Security+ CE (enrolled in CEP) Certification.
  • Must meet at time of award and maintain all Information Assurance Training (IAT) Level II requirements as outlined in the Information Assurance/ Cyber Security Workforce Improvement Program.

What You Bring:

  • Two (2) years of experience with the following:
  • Basic troubleshooting of mobile computing devices to include, but not be limited to: Tablet PCs, Notebook PCs, Blackberry devices, Android devices, Apple devices.
  • Experience with Juniper Virtual Private Network (VPN) or similar VPN program and experience troubleshooting VPN programs.
  • Experience using remote support tools such as Dameware or Hyena.
  • SECRET Security clearance and Comp Tia Security + are a must have for consideration.

Requirements:

Must have a current Security+ CE (enrolled in CEP) certification, prior to accepting employment with the Naval Hospital Jacksonville.

Vista Defense Technologies, LLC (VDT) offers a competitive benefits package to include paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement. 

VDT is an Equal Opportunity Employer. Employment decisions are made without regard to any protected category. Hiring preference will be given to BBNC shareholders, their spouses and descendants and Alaska Natives in accordance with Public Law 93-638. 

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About BRS

Sourced by ZipRecruiter

Industry

Office supplies and stationery stores

Company size

1 - 10 Employees

Headquarters location

Brentwood, TN, US

Year founded

2001

Social media

Twitter

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