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Entry Level It Help Desk Jobs in Rosenberg, TX (NOW HIRING)

McCorvey Sheet Metal

Helpdesk Analyst

Houston, TX

$19.50 - $26.75/hr

... to our IT Helpdesk Support team! Immediate availability and room for growth. If you are a team ... Previous help desk and / or customer service desk experience preferred * Working experience related ...

Texas Technology Group

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Remote IT Support Technician (Microsoft 365)

Houston, TX · Remote

$50K - $85K/yr

What we're looking for Required : * 2+ years providing technical support in an IT services, help desk, or managed services (MSP) environment. * Hands-on experience administering Microsoft 365 ...

Bank of the Orient

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IT Support Specialist

Houston, TX · On-site

$30 - $38/hr

IT Support Specialist Bank of the Orient is an independent Asian Community Bank that has proudly ... Daily review of help desk tickets, contact outsourced help desk vendor to discuss / facilitate and ...

Star Pipe Products

Help Desk Support Tier 1

Houston, TX

$20.50 - $27.50/hr

Organizes IT support requests and works to resolve issues and answer questions for the end-user. * Monitors and reports on the health of the IT environment and escalate issues as appropriate. Duties ...

PYEK

Level 1 IT Support Technician

Katy, TX

$19.75 - $27/hr

... Help Desk & Ticket Management * Serve as a front-line resource for IT support requests submitted ... via the ticketing system * Triage, prioritize, and resolve Level 1 support tickets in a timely ...

Cowabunga Vegas

Level 1 IT Support Technician

Katy, TX · On-site

$19.75 - $27/hr

... Help Desk & Ticket Management * Serve as a front-line resource for IT support requests submitted ... via the ticketing system * Triage, prioritize, and resolve Level 1 support tickets in a timely ...

Corporate Office

Level 1 IT Support Technician

Katy, TX · On-site

$19.75 - $27/hr

... Help Desk & Ticket Management * Serve as a front-line resource for IT support requests submitted ... via the ticketing system * Triage, prioritize, and resolve Level 1 support tickets in a timely ...

STAR PIPE PRODUCTS, LTD

Help Desk Support Tier 1

Houston, TX · On-site

$20.50 - $27.50/hr

Organizes IT support requests and works to resolve issues and answer questions for the end-user. * Monitors and reports on the health of the IT environment and escalate issues as appropriate. Duties ...

NABORS

Helpdesk Intern

Houston, TX

$14.25 - $19/hr

Nabors is seeking high performing intern for our Help Desk Support team. This role will provide ... Internship based in Houston, TX. Nabors is a leading provider of advanced technology for the energy ...

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Showing results 21-40

All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Rosenberg, TX

Entry Level It Help Desk information

See Rosenberg, TX salary details

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How much do entry level it help desk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level it help desk in Rosenberg, TX is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

How do I start an entry level IT help desk career?

To start an entry-level IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through courses or certifications like CompTIA A+; develop strong communication and problem-solving skills; and seek internships or entry-level positions to gain practical experience in technical support environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Rosenberg, TX? The most popular types of It Help Desk jobs in Rosenberg, TX are:
What cities near Rosenberg, TX are hiring for Entry Level It Help Desk jobs? Cities near Rosenberg, TX with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Rosenberg, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, and 16% Hybrid job distribution, with an average salary of $42,967 per year, or $20.7 per hour.

Help Desk Technician - Houston, Texas

THE JAY GROUP INC

Houston, TX • On-site

$19 - $25.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Jay Group is an industry-leading provider of warehouse inventory management, ecommerce fulfillment, transportation, and specialty packaging services. For over 60 years, some of the world's most trusted and well-known brands have relied on Jay Group to ensure their product is delivered accurately and on time. These years of experience have allowed Jay Group to build and become industry leaders and provide best in class services in parcel and B2B fulfillment services. Jay Group manages the back-end details of fulfillment so that clients can focus on growing their brands and businesses.
Jay Group is looking for a Help Desk Technician to support its fulfillment operations at our new Houston, Texas facility.
Job Duties:
  • Point of contact for employees IT issues
  • Manage Help Desk tickets in a timely manner.
  • Perform troubleshooting using different diagnostic techniques.
    • Performing remote troubleshooting through diagnostic techniques and pertinent questions
    • Determining the best solution based on the issue and details provided by customers.
    • Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
  • Work through the problem-solving process with customers, empowering them to do the same in the future.
  • Fix more complicated issues in person.
  • Provides technical support for computer systems and troubleshoots issues encountered by end users in person, online Chat, or over the phone.
  • Install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing
  • Set up and configure new and repaired devices (warehouse devices, printers, and computers)
  • Manage assets including frequent inventory and inspection
  • Support operations needs with supply of functioning devices
  • Repair and evaluate broken equipment for service
  • Redirect unresolved issues to the next level of support personnel.
  • Diagnose technology problems as it relates to business processes.
  • When needed assist Network Engineers with lighter duties.
  • Be on a support (on-call) rotation that requires receiving phone calls during nights and weekends.

Benefits:
  • 401K with company discretionary match
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Weekly Pay
  • Employee Assistance Program
  • Paid Holiday Hours
  • Paid Time-Off

Education / Experience
  • IT related skills such as:
    • A clear understanding of PCs (computer) components
    • Databases and methods to access and fetch data such as SQL or ODBC
    • Scripting tools such as
      • .bat files
      • .sql files
      • Or Power shell
    • Windows Commands and/or Power shell
  • High school diploma with 1 year computer related experience required.
  • 2 years of experience working in a help desk environment.
  • Good organizational skills
  • Excellent communication skills both verbal and written.
  • Familiar with Microsoft Office applications
  • Have a proactive and self-motivated work style. Enjoy working independently with strong attention to detail
  • Punctuality, reliability, and being prepared for work. Have a reliable means of transportation to comply with shift hours
  • Ability to work overtime, especially during the 4th quarter (November December)
  • Associate degree in computer science highly preferred.
  • CompTIA A+ Computer Troubleshooting Certification preferred.
  • Must be willing to submit a background check
  • Must be at least 16 years of age
  • Ability to work legally in the United States

What does it take to be a Jay Group Team Member?
  • Uphold Jay Group Core Values
    • Make it Possible: We happily and skillfully remove barriers to success for our clients and our employees.
    • Drive to Innovate: We have a relentless drive to innovate, simplify and continually improve.
    • We Win Together: We recognize that our success depends on our collective genius and that we succeed when our clients succeed.
    • Built on Trust: We live our legacy of being open, honest, ethical and genuine.

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