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Entry Level It Help Desk Jobs in Dothan, AL (NOW HIRING)

VIOC

Entry Level Vehicle Service Specialist

Ozark, AL · On-site

$15/hr

Enjoys helping people and working on a team * Has a positive attitude and willingness to learn * Is ... Has basic computer or technology comfort * Has reliable transportation * Can read, write, and speak ...

Nexera

Entry Level Remote Sales Role

Dothan, AL · Remote

$1.5K - $5.3K/wk

In this role, you will help families find the right financial protection coverage for their needs ... Contact warm inbound leads -- people who have already requested information about protecting their ...

Smartlam NA Dothan LLC

Software Developer

Dothan, AL · On-site

This role will also occasionally assist with on-site IT support needs, coordinating with our third-party IT service provider to troubleshoot issues and help maintain uninterrupted business operations.

Smartlam NA Dothan LLC

Software Developer

Dothan, AL · On-site

$80 - $100/hr

This role will also occasionally assist with on-site IT support needs, coordinating with our third-party IT service provider to troubleshoot issues and help maintain uninterrupted business operations.

Focus Staff

Travel CT Tech

Dothan, AL · On-site

Our mission is to help you create the life you love while exploring the country, advancing your ... Other Information: Job Title: Travel CT Tech/X-Ray Tech Employment Time: Contract/Travel Date ...

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Entry Level It Help Desk information

See Dothan, AL salary details

$11

$21

$30

How much do entry level it help desk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level it help desk in Dothan, AL is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.61 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

How to get started in an entry level IT help desk?

To start as an entry-level IT help desk technician, gain foundational knowledge of computer hardware, software, and networking through online courses or certifications like CompTIA A+. Develop strong communication and problem-solving skills, and seek internships or entry-level positions to gain practical experience in troubleshooting and customer support environments.

What are the most commonly searched types of It Help Desk jobs in Dothan, AL?

The most popular types of It Help Desk jobs in Dothan, AL are:

What are popular job titles related to Entry Level It Help Desk jobs in Dothan, AL?

For Entry Level It Help Desk jobs in Dothan, AL, the most frequently searched job titles are:

What job categories do people searching Entry Level It Help Desk jobs in Dothan, AL look for?

The top searched job categories for Entry Level It Help Desk jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Entry Level It Help Desk jobs?

Cities near Dothan, AL with the most Entry Level It Help Desk job openings:

Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $43,776 per year, or $21 per hour.

Entry Level Vehicle Service Specialist

Ozark, AL • On-site

VIOC
Oil and Coal Products Manufacturing • 5 - 10K employees
Learn more about VIOCexternal

$15/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Key responsibilities

  • Perform maintenance services such as changing oil, replacing filters, checking and refilling vehicle fluids, rotating tires, testing and replacing batteries, inspecting and replacing lights and wipers, and completing a multi-point safety check.

  • Deliver friendly, fast, and trusted customer service daily.

  • Learn automotive maintenance skills through paid on-the-job training.

Valvoline Instant Oil Change rating

5.9

Company rating: 5.9 out of 10

Based on 503 frontline employees who took The Breakroom Quiz

270th of 375 rated vehicle maintenance

Job description

Entry-Level Vehicle Service Specialist

$15.00/hr + Daily Pay | No Experience Needed | No Late Evenings

Looking for a hands-on role where you can learn real skills, help people, and build a long-term career? Join our team as a full-time or part-time Entry-Level Vehicle Service Specialist / Lube Technician and deliver exceptional customer service while learning automotive maintenance from the ground up. Whether you're a recent graduate, career changer, veteran, or just starting out, we provide paid training and a clear path forward.

What You'll Do

You'll work with a supportive team performing maintenance services such as:

  • Changing oil and replacing filters
  • Checking and refilling vehicle fluids
  • Rotating tires
  • Testing and replacing batteries
  • Inspecting and replacing lights and wipers
  • Completing a multi-point safety check
  • Providing friendly, fast, and trusted customer service every day

No prior experience required. We teach you everything you need to know through our training program.

Pay, Perks & Benefits

  • Starting pay: $15.00 per hour
  • Now Offering Daily Pay! Have the ability to get paid daily
  • No late evenings - most locations close by 7pm
  • Paid on-the-job training - no previous automotive experience required
  • Medical, Dental, Vision Insurance
  • 401(k) with company match
  • Paid Time Off & Holidays
  • Company-provided uniforms, tools, and safety gear
  • Employee discount on automotive services (40%)

Your Career Path

Lube Technician Senior Technician Assistant Manager Service Center Manager

We promote from within and provide a clear advancement timeline. Many of our managers started in this exact role, with opportunities to move into leadership in as little as 12-18 months based on performance.

We're Looking for Someone Who:

  • Enjoys helping people and working on a team
  • Has a positive attitude and willingness to learn
  • Is comfortable in a fast-paced, hands-on environment
  • Has basic computer or technology comfort
  • Has reliable transportation
  • Can read, write, and speak English
  • Must be 18 to apply

Physical & Work Environment

  • Standing for extended periods and climbing stairs
  • Lifting up to 50 lbs occasionally
  • Bending, crouching, and working with your hands above your head
  • Working in varying temperatures
  • A moderate-to-loud shop environment with moving vehicles and tools

Why Join Us?

You're not just getting a job. You're gaining skills, mentorship, and a team invested in your growth. If you want dependable pay, real advancement opportunities, and a workplace that values diverse backgrounds and experiences, this is the place to start. Apply today and take the first step toward a long-term career.

*Terms and conditions apply, and benefits may differ depending on state.

Store:

IK0003

Location:

973 US Highway 231 S

Ozark, AL 36360

What Valvoline Instant Oil Change employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Valvoline Instant Oil Change logo

About Valvoline Instant Oil Change

Sourced by ZipRecruiter

Valvoline Instant Oil Change, located in Lexington, KY, USA, is a well-known player in the automotive services industry. Operating under the domain vioc.com, the company offers a wide range of vehicle maintenance services, including quick and efficient oil changes, radiator and transmission fluid changes, tire rotation, and many more. Founded over 25 years ago, the company quickly developed a reputation for high-quality services and exceptional customer care which remains at the core of its operation today. Moreover, its services are synonymous with being fast and convenient, recognizing the importance of people's time in today's fast-paced world.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

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