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Entry Level Intake Rn Jobs in Durham, NC (NOW HIRING)

Intake RN- Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job: PURPOSE STATEMENT: The Intake RN performs the daily operations of patient intake and/or admissions ...

Intake RN- Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job: PURPOSE STATEMENT: The Intake RN performs the daily operations of patient intake and/or admissions ...

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Entry Level Intake Rn information

See Durham, NC salary details

$34.3K

$64.7K

$105.8K

How much do entry level intake rn jobs pay per year?

As of Jul 15, 2026, the average yearly pay for entry level intake rn in Durham, NC is $64,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $76,300.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Intake Rn vs Medical Receptionist?

AspectEntry Level Intake RnMedical Receptionist
Required CredentialsRN license, Basic Life Support (BLS)High school diploma or equivalent, optional certification
Work EnvironmentClinics, hospitals, healthcare facilitiesDoctor's offices, clinics, outpatient centers
Employer & Industry UsageHealthcare providers, hospitalsMedical offices, outpatient clinics
Common Search & ComparisonPatient intake, healthcare rolesFront desk, administrative support

While both roles involve patient interaction, Entry Level Intake Rns are licensed nurses focusing on patient assessments and clinical tasks, whereas Medical Receptionists handle administrative duties and patient scheduling. The key difference lies in credentials, clinical responsibilities, and work environment.

What are the most commonly searched types of Intake Rn jobs in Durham, NC? The most popular types of Intake Rn jobs in Durham, NC are:
What cities near Durham, NC are hiring for Entry Level Intake Rn jobs? Cities near Durham, NC with the most Entry Level Intake Rn job openings:
Intake RN- Call Center

Intake RN- Call Center

Summit BHC

Garner, NC • On-site

Full-time

Posted 18 days ago


Job description

Intake RN- Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina
About the Job:
PURPOSE STATEMENT:
The Intake RN performs the daily operations of patient intake and/or admissions, with may include screening, financial counseling, insurance verification and assessment at or outside the facility, depending on the needs of the patient or hospital. Screens and assesses admissions to evaluate clinical and medical appropriateness and communicates this information to a physician who makes the admissions and level of care decision. Works closely with business office, nursing, and clinical staff as well as external parties to ensure the timely admission of patients. Responds to inquiries regarding admissions.
Roles and Responsibilities:
ESSENTIAL FUNCTIONS:
  • Facilitates admissions and assessment processes for incoming patients. Provides initial evaluation and initiate the integrated assessment, documenting patient symptoms, functioning and needs.
  • Collaborates with other facility medical and psychiatric staff to ensure appropriate recommendations and admissions. Communicates projected admissions to designated internal representative in a timely manner.
  • Provides additional coverage for the Call Center Team - e.g. answers phones, processes admission requests, completes call center duties reviewing and accepting patients, verifies insurance, and assists with insurance pre-certifications during times of high volume
  • Ensures all medical admission documentation is gathered from external sources prior to patient admission and secures initial pre-authorization for treatment and admission.
  • Reviews patient charts to determine medical necessity and staffs each referral and assessment with appropriate physician to obtain orders, recommendations, and DSM-V diagnosis, when appropriate.
  • Communicates treatment recommendations to and coordinate with other treatment teams.
  • May administer patients' medications and follows all physician's orders in consultation with psychiatrist and in accordance with established hospital and licensing agency protocols. Educates patients on side effects, and through discussions determines the effectiveness of education; questions compliance and adjusts medications under psychiatrists' supervision as needed; monitors lab results to validate medication compliance.
  • May maintain accountability of administration, recording, control and security of medications, including narcotics. Assures completion of Adverse Drug Reaction forms as necessary. Maintains knowledge of the most common medications used for psychiatric patients.
  • Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission and transfer between levels of care within the facility.
  • Assures thorough, accurate documentation is completed for all patients on each shift and facilitates the response to requests for services, including the initial response, the assessment, and referral process, the designation of appropriate level of care, initiation/admission into services, and appropriate follow up activity.
  • Responds to inquiries about the facility within facility policy timeframes.
  • Performs insurance benefit verifications, disseminating the information gathered to patient, their families and other appropriate facility staff. Provides accurate and ongoing assessment of patient status in the admissions process. Reviews client charts to determine medical necessity and staffs each referral and assessment with appropriate physician to obtain orders, recommendations, and DSM-V diagnosis, when appropriate.
  • Other duties as assigned, including assisting on patient unit.
  • May administer clients' medications. Follows all physician's orders in consultation with psychiatrist and in accordance with established hospital and licensing agency protocols. Educates patients on side effects, and through discussions determines the effectiveness of education; questions compliance and adjusts medications under psychiatrists' supervision as needed; monitors lab results to validate medication compliance.
  • May maintain accountability of administration, recording, control and security of medications, including narcotics. Assures completion of Adverse Drug Reaction forms as necessary. Maintains knowledge of the most common medications used for psychiatric clients.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
  • Graduation from an accredited school of nursing required. BSN preferred.
  • One or more years' experience in mental health or substance use disorder admissions preferred.
  • Experience in clinical interviewing, patient assessment, referral, treatment planning, communicating with external review organizations or comparable entities.
  • Experience in the managed care pre-certification process, level of care assessments and utilization.
  • Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.

LICENSES/DESIGNATIONS/CERTIFICATIONS:
  • Valid current RN license from the state or from a compact state, where applicable.
  • CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility requirements.

WORK LOCATION:
This position is onsite at the facility and is not a remote position.
#RNHP
Why Raleigh Oaks Behavioral Health?Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Raleigh Oaks Behavioral Health is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Summit BHC logo

About Summit BHC

Sourced by ZipRecruiter

Summit BHC, based in Franklin, TN, USA, is a recognized leader in the field of addiction treatment and behavioral health care services. The company operates a nationwide network of treatment centers aimed at caring for individuals battling substance abuse and mental health disorders. Summit BHC was established with the mission to provide high-quality, addiction treatment and behavioral health services to those in need throughout the United States. With compassion, dignity, and respect as their core values, they endeavor to instill hope during the journey to recovery and beyond.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Franklin, TN, US

Year founded

2013

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