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Entry Level Intake Coordinator Jobs in Texas (NOW HIRING)

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Entry Level Intake Coordinator information

How do I become an entry level intake coordinator?

To become an entry level intake coordinator, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Relevant experience in administrative support or customer service can be beneficial, and familiarity with office software like Microsoft Office is often required. Some positions may also require basic knowledge of healthcare or social service systems.

What does an entry level intake coordinator do?

An Entry Level Intake Coordinator is responsible for the initial processing of new clients or patients in a healthcare, social services, or legal setting. They gather essential information, verify insurance or eligibility, schedule appointments, and ensure all necessary documentation is completed. This role often involves acting as the first point of contact, providing information, and directing clients to appropriate services. Strong organizational and communication skills are important for success in this position.

What are the key skills and qualifications needed to thrive as an entry level intake coordinator?

To thrive as an Entry Level Intake Coordinator, you need strong organizational skills, attention to detail, and a background in administrative support, often requiring at least a high school diploma or equivalent. Familiarity with client management software, electronic health records (EHRs), and scheduling systems is commonly expected. Excellent communication, active listening, and problem-solving abilities help you connect with clients and coordinate effectively with team members. These skills and qualities are crucial for ensuring accurate client intake, smooth workflow, and positive client experiences.

What are some typical challenges faced by entry level intake coordinators, and how can they be managed?

Entry level intake coordinators often encounter high volumes of client inquiries and the need to balance multiple administrative tasks simultaneously. Managing confidential information accurately and efficiently is crucial, as is maintaining clear communication with clients and internal teams. Building strong organizational skills and using digital tools to track cases or appointments can help streamline workflows. Support and mentorship from more experienced team members are commonly provided to help new coordinators adapt and succeed.

Is an entry level intake coordinator job stressful?

An entry level intake coordinator job can involve some stress due to managing multiple client cases, meeting deadlines, and handling sensitive information. However, the level of stress varies depending on the work environment, workload, and individual skills in organization and communication.

What is the difference between Entry Level Intake Coordinator vs Entry Level Medical Office Assistant?

AspectEntry Level Intake CoordinatorEntry Level Medical Office Assistant
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; certification in medical assisting is common
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, outpatient centers
Employer & Industry UsageHospitals, clinics, healthcare providersMedical practices, outpatient clinics
Common Search & ComparisonYesYes

Both roles involve patient interaction and administrative tasks in healthcare settings. The Entry Level Intake Coordinator primarily handles patient intake, scheduling, and data entry, while the Entry Level Medical Office Assistant performs broader administrative and clinical support tasks. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Entry Level Intake Coordinator jobs in Texas? For Entry Level Intake Coordinator jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Entry Level Intake Coordinator jobs in Texas look for? The top searched job categories for Entry Level Intake Coordinator jobs in Texas are:
What cities in Texas are hiring for Entry Level Intake Coordinator jobs? Cities in Texas with the most Entry Level Intake Coordinator job openings:
Infographic showing various Entry Level Intake Coordinator job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Licensed Professional Mental Health Counselor (BHIP MH Treatment Coordinator) EDRP Approved

SD Department of Veterans Affairs

Mcallen, TX โ€ข On-site

$61K/yr

Full-time

Re-posted 7 days ago


Job description

The Licensed Professional Mental Health Counselor (LPMHC) serves as a member of the Behavioral Health Interdisciplinary Program (BHIP). BHIP is a multi-disciplinary team of mental health professionals which provides comprehensive, accessible, Veteran-centered mental health care. The BHIP Mental Health Treatment Coordinator (MHTC) is responsible for various aspects of assessing, diagnosing, treating, and coordinating the treatment of Veterans within BHIP and the Mental Health Service Line.
Qualifications:Health Profession Trainees pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
All applicants pending license may be offered a 3 year exception at the GS-9 level to complete pre-license requirements.
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency. In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
Education - Master's or doctoral degree in one of the following:
  • Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; OR
  • A related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/.

NOTE: Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the Licensed Professional Mental Health Counselor (LPMHC) qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation counseling.
Licensure - Must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. NOTE: Applicants pending the completion of the licensure requirement may be selected (GS-09 only) and given up to a three-year appointment.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations:
GS-09 LPMHC (Entry Level) Requirements: Along with meeting the basic education requirements for this position you must demonstrate the following Knowledge, Skills and Abilities:
  1. Ability to engage in intake and assessment, problem identification, diagnosis, treatment planning and implementation, continuum of care, evaluation and follow-up.
  2. Knowledge of current Diagnostic and Statistical Manual (DSM) of Mental Disorders in formulation of treatment goals and application of appropriate clinical interventions using professional counseling practices.
  3. Basic knowledge of professional counseling practice with emphasis on human development principles through cognitive, affective, behavioral or systemic interventions, and strategies that address high risk behaviors, wellness, personal growth, and career development across the life span.
  4. Ability to use a wide variety of individual, group, or family counseling interventions.
  5. Ability to serve on an interdisciplinary team with focus on the intrapersonal, interpersonal, and relational functioning of individuals, groups and families and on the counseling approaches, strategies, and techniques that will best help patients function effectively.
  6. Basic skill in the use of computer software applications for drafting documents, data management, maintaining accurate, timely and thorough clinical documentation and delivery of services, such as Telehealth.
  7. Ability to learn and utilize software programs in use by VHA.
  8. Knowledge and understanding of existing relevant statutes, case laws, ethical codes, and regulations affecting professional practice of counseling.
  9. Ability to communicate effectively, both orally and in writing, with people from varied backgrounds.
GS-11 LPMHC (Full Performance Level) Requirements: In addition to meeting the basic requirements, to qualify for the GS-11 you must have at least one year of post-master's or post- doctoral degree mental health counseling experience (VA or non-VA experience) that demonstrates the following Knowledge, Skills and Abilities:
  1. Ability to engage in intake and assessment, problem identification, diagnosis, treatment planning and implementation, continuum of care, evaluation and follow-up.
  2. Knowledge of current Diagnostic and Statistical Manual (DSM) of Mental Disorders in formulation of treatment goals and application of appropriate clinical interventions using professional counseling practices.
  3. Basic knowledge of professional counseling practice with emphasis on human development principles through cognitive, affective, behavioral or systemic interventions, and strategies that address high risk behaviors, wellness, personal growth, and career development across the life span.
  4. Ability to use a wide variety of individual, group, or family counseling interventions.
  5. Ability to serve on an interdisciplinary team with focus on the intrapersonal, interpersonal, and relational functioning of individuals, groups and families and on the counseling approaches, strategies, and techniques that will best help patients function effectively.
  6. Basic skill in the use of computer software applications for drafting documents, data management, maintaining accurate, timely and thorough clinical documentation and delivery of services, such as Telehealth.
  7. Ability to learn and utilize software programs in use by VHA.
  8. Knowledge and understanding of existing relevant statutes, case laws, ethical codes, and regulations affecting professional practice of counseling.
  9. Ability to communicate effectively, both orally and in writing, with people from varied backgrounds.
  10. Ability to make professional evaluations, decisions, and recommendation for treatment planning and implementation.
  11. Advanced knowledge and mastery of the fundamentals of the counseling process which includes defining patient/family problems and maintaining an effective counseling relationship.
  12. Ability to provide subject matter consultation to colleagues and trainees on the counseling process within various specialty areas, build on the foundation of competence through regular meetings and discussions to explain assignments, review progress of cases and confer about the counseling perspectives and orientation.
  13. Ability to provide complex crisis intervention and stabilization to patients who are in psychological distress. Requires independent judgment and skill.
  14. Ability to establish goals/treatment through a collaborative process with the patient utilizing advanced counseling skills, including evidenced- based practices, screening, and psychosocial assessment.
  15. Ability to use a wide variety of individual, group, or family counseling interventions.
  16. Ability to fully utilize the current DSM in making diagnoses and formulation of treatment goals and application of appropriate clinical intervention using professional counseling practices.
  17. Ability to develop and facilitate psychotherapy and psycho- education groups that include life skills, family support, and community integration. This may include evidence-based psychotherapy.

Preferred Experience:
  • VA or DOD
  • Work in Community Settings
  • Experience incorporating outcome measures into treatment
  • Experience with evidence-based psychotherapies for individuals, groups, couples, and families
  • Experience in case management in complex settings
  • Experience in outpatient general mental health clinics

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-09 to GS-11.Education:Physical Requirements:
Physical aspects associated with work required of this assignment are typical for the occupation and would generally not require a pre-placement examination.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Education - Master's or doctoral degree in one of the following:
  • Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; OR
  • A related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/.
NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.
NOTE: If your school was accredited by CACREP at the time of graduation but is no longer listed on the CACREP website, you must provide documentation of accreditation with your application packet.Employment Type: OTHER