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Entry Level Insurance Customer Service Representative Jobs in Temecula, CA

Malone

Customer Service Representative

Vista, CA · On-site

$20 - $22/hr

To Apply for this Job Click Here Job ID: 872788 Customer Service Representative Summary ... Develops and maintains a working knowledge of current Medicare, Medi-Cal, private insurances and ...

U-Haul

Customer Service Representative

Oceanside, CA · On-site

$16.90 - $17.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

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Entry Level Insurance Customer Service Representative information

See Temecula, CA salary details

$9

$18

$26

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level insurance customer service representative in Temecula, CA is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Many employers offer on-the-job training, so highlighting your willingness to learn and any related skills can improve your chances. Applying through company websites or job boards and networking can also help you find opportunities suitable for beginners.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Temecula, CA? For Entry Level Insurance Customer Service Representative jobs in Temecula, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Temecula, CA look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Temecula, CA are:
What cities near Temecula, CA are hiring for Entry Level Insurance Customer Service Representative jobs? Cities near Temecula, CA with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you

Insurance Customer Service Rep

Garrett Mundell Farmers Insurance

San Juan Capistrano, CA • On-site

$46K - $70K/yr

Full-time

Medical, PTO

Posted 3 days ago

New

Job description

We're a new Farmers Insurance agency in San Juan Capistrano, and we're looking for a great hire for our team someone who wants more than a job with a script and a headset. You'll be backed by one of the most respected names in insurance, but you'll help build the agency itself: the client relationships, the reputation, the culture. We have an immediate opening for a full-time Customer Service Representative (CSR). If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, this could be the career opportunity for you!

Base Salary - $45,000 -$50,000 Based on experience + Commission + Bonus Opportunities.

Expect to earn $4,000 to $6,000 a month with additional compensation (post tax) with a path to 7k+/month as you get more comfortable in the role.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Holidays Off

Team Meetings

Licensing Assistance

Base Salary Plus Commissions

Long-Term Career Growth

Bonus Opportunities

Weekends Off

Paid Time Off (PTO)

Breville Espresso / Coffee

Health Insurance Stipend


Responsibilities
  • Answer and manage incoming phone calls, texts, and emails quickly and professionally
  • Help clients with policy changes and endorsements for home, auto, umbrella, renters, landlord, and commercial policies
  • Keep renewals on track by collecting renewal forms, photos, and underwriting items, and getting everything back to the carrier on time
  • Work directly with carriers and underwriters to solve issues, clear requirements, and prevent cancellations
  • Issue Certificates of Insurance, Evidence of Insurance, and lender or mortgagee updates as needed
  • Document everything clearly in our agency system and follow our service process
  • Hand off all incoming leads to the sales team immediately, so prospects get contacted fast
  • Schedule Life Insurance appointments for the sales team and help with basic intake details
  • Look for simple cross-sell opportunities while servicing, and tee up the next step for the sales team
  • Coordinate with escrow, lenders, property managers, and vendors when needed to keep deals moving and keep clients happy

Requirements
  • California Property & Casualty, or Personal Lines License preferred
  • High energy, upbeat, and professional, compassionate, personable, and great with clients.
  • Team first attitude. Friendly, easy to work with, and adds to a positive culture
  • Coachable and open to feedback. Takes direction well and efficiently
  • Self-motivated and driven. Works hard, stays organized, and follows through
  • Highly organized with strong attention to detail and strong time management
  • Excellent written, verbal, and active listening communication skills
  • Comfortable on phones, quick with tech, and eager to learn insurance and our processes