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Entry Level Insurance Customer Service Representative Jobs in Springfield, OH

Frozen Food Express

Customer Service Rep

Xenia, OH · On-site

$14 - $19/hr

... life insurance plans, vacation, and sick time. Responsibilities: * Perform customer service ... This is NOT an entry level, administrative position; it required the skills of a well-seasoned ...

Ritchie Bros.

Customer Service Representative

Dayton, OH

$14 - $19.25/hr

Customer Service Representatives embody our "team player" values, by providing an outstanding ... RB Global full-time employees are offered medical, dental, vision, and basic life insurances.

Ritchie Bros.

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

Customer Service Representatives embody our "team player" values, by providing an outstanding ... RB Global full-time employees are offered medical, dental, vision, and basic life insurances.

CFS

Customer Service Representative

Troy, OH · On-site

$41K - $52K/yr

Customer Service Representative On-site | Troy, OH Salary: $41,000-52,000 About the Company Our client, who is a well-established manufacturing organization, is seeking a Customer Service ...

U-Haul

Customer Service Representative

Huber Heights, OH · On-site

$14.25 - $19.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Huber Heights, OH

$14.25 - $19.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

RB Global Inc.

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by ...

U-Haul

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

1 Click logistics

Customer Service Representative

Vandalia, OH · On-site

$15 - $20.50/hr

Customer Service Representative The Customer Service Representative (CSR) is a key member of our team, serving as the primary point of contact for our valued customers. Providing exceptional service ...

U-Haul

Customer Service Representative

Dayton, OH

$15.50 - $21.25/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Dayton, OH

$15.50 - $21.25/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

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Entry Level Insurance Customer Service Representative information

See Springfield, OH salary details

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How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level insurance customer service representative in Springfield, OH is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Springfield, OH?

For Entry Level Insurance Customer Service Representative jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Springfield, OH look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Springfield, OH with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Springfield, OH as of June 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,217 per year, or $16.9 per hour.

Insurance Customer Service

Varner Insurance Group Inc

Washington Court House, OH • On-site

Full-time

Medical, Retirement

Re-posted 18 days ago

Job description

We are seeking an exceptional person to become our newest Varner Insurance Group employee.. In this unique full-time opportunity, our agents work in a fast-paced environment where performance is rewarded. You're helping families every day by ensuring they have the right amount of coverage without overpaying for it. If you're interested in joining a rapidly growing company with a winning environment, then apply today.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Retirement Plan

Health Insurance


Responsibilities
  • Conduct policy reviews, process payments and report claims as needed.
  • Successful track record of meeting or exceeding goals
  • Excellent time management and organizational skills
  • Team Player is a must

Requirements
  • P&C License preferred but not required
  • Positive attitude with a willingness to quickly learn and adapt to new systems
  • Strong communication and interpersonal skills