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Entry Level Insurance Customer Service Representative Jobs in Spokane, WA

Spokane Hardware Supply, Inc.

Customer Service Rep

Spokane, WA · On-site

$17 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Characteristics Of Success Strong customer service and communication skills, ability to meet ... Life Insurance: Company paid coverage that starts the first of the month after 60 days of ...

Spokane Hardware Supply

Customer Service Rep

Spokane, WA

$17 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong customer service and communication skills, ability to meet demanding timelines, energetic ... Life Insurance: Company paid coverage that starts the first of the month after 60 days of ...

Spokane Hardware Supply

Customer Service Rep

Spokane, WA · On-site

$17 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong customer service and communication skills, ability to meet demanding timelines, energetic ... Life Insurance: Company paid coverage that starts the first of the month after 60 days of ...

FERGUSON

Showroom Customer Service Representative

Spokane, WA · On-site

$42K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Showroom Customer Service Representative Since 1953, Ferguson has been a source of quality supplies ... life insurance and a 401(k) with a company match, but our associates also enjoy additional ...

Domino's

Customer Service Rep

Post Falls, ID · On-site

$13 - $20/hr

  • Medical

For benefits all employees receive 50% off carryout orders, we offer health insurance, free crew pies during scheduled shifts and flexibility with scheduling needs. We are open from 10am to 2am every ...

Domino's

Customer Service Rep

Rathdrum, ID · On-site

$13 - $20/hr

  • Medical

For benefits all employees receive 50% off carryout orders, we offer health insurance, free crew pies during scheduled shifts and flexibility with scheduling needs. We are open from 10am to 2am every ...

Cosentino

Customer Service Representative Spokane, WA

Spokane, WA · On-site

$22 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Spokane, WA Spokane Valley, WA, US What are we looking for At ... Vision Insurance, Short-term and Long-term Disability and Basic Life and Supplemental Insurance.

dbi

Alterations Room Customer Service Representative

Plaza, WA · On-site

$17.25 - $23.50/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer ...

Republic Services

Customer Service Rep - Area

Post Falls, ID

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance ... We provide customers with the most complete set of products and services, including recycling ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Spokane, WA

Entry Level Insurance Customer Service Representative information

See Spokane, WA salary details

$9

$19

$27

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level insurance customer service representative in Spokane, WA is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Spokane, WA?

For Entry Level Insurance Customer Service Representative jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Spokane, WA look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Spokane, WA with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Spokane, WA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,532 per year, or $19 per hour.

Customer Service Rep

Spokane Hardware Supply, Inc.

Spokane, WA • On-site

$17 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Job Opportunity At Spokane Hardware Supply, Inc.

Spokane Hardware Supply, Inc. serves the wholesale and retail hardware markets, specializing in decorative and builder's hardware, as well as Architectural Hardware/Division 8 projects. Headquartered in Spokane, WA, we focus on providing our customers with the highest quality products and providing our employees with opportunities to be challenged and grow. As a 4th generation family-owned business, we are looking for an individual who wants to be empowered and grow their career.

The Role

$17-$25/hr DOE, Monday-Friday 8am - 5pm – No Weekends!

  • Clearly and effectively communicate with customers in person on our showroom floor.
  • Professionally deal with customers via telephone and email regarding general inquiries, bid requests, order fulfillment, stock levels, technical specifications and shipping logistics
  • Process sales orders, generate purchase orders, and issue credits for customers
  • Assists outside sales in day-to-day functions including order entry, quote entry and other duties as needed
  • Engage in face-to-face interaction with customers
  • Regularly engaging in on-the-job training, keeping informed of new product information and market trends in the hardware industry and attend product knowledge meetings
  • Assist customers while exhibiting a positive, insightful, and friendly attitude with all customers, vendors, and peers at Spokane Hardware Supply, Inc.
Characteristics Of Success

Strong customer service and communication skills, ability to meet demanding timelines, energetic, detail-oriented, critical thinker, seeks input from others, ability to multitask, strong problem solving, organized, self-starter.

Qualifications

A minimum of two years of experience in Sales, Customer Service, or Project Management

OR

A minimum of one years of experience in the Hardware, Construction, Distribution, Millwork or Interior Design industries

  • High School diploma or General Education Degree
  • Ability to clearly and effectively communicate and understand written and oral instructions
  • Ability to lift objects weighing up to 50lbs regularly
  • Ability to work standing and walking throughout the workday
  • Ability to multitask and prioritize accordingly
  • PC and software proficiency for data entry and utilization of sales programs
  • Perform basic mathematical functions in the course of sales and customer support
We Believe In Work Life Balance
  • Vacation Time: Employees will be frontloaded a prorated amount of vacation time after just 90 days with the company. Once an employee reaches their first January 1st with the company, they will be frontloaded 5 days of vacation time to use throughout the year.
  • Sick/ Personal Time: Employees will be frontloaded a prorated amount of sick/personal time after just 90 days with the company. Once an employee reaches their first January 1st with the company, they will be frontloaded 52 hours of sick/personal time to use throughout the year.
  • Volunteer PTO: Employees will receive 16 hours a year of PTO to volunteer for a non-profit company.
  • Flextime Options
  • 9 Paid Holidays!
Benefits
  • Medical, Dental and Vision: Available the first of the month after 60 days of employment.
  • Retirement: We offer an impressive 401(k) with a 100% corporate match (up to employee contribution of 4% of wages) available the first of the month after 60 days of employment.
  • Life Insurance: Company paid coverage that starts the first of the month after 60 days of employment.
Perks
  • Free Employee Assistance Program
  • Employee Discount
  • Friends and Family Discount

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