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Entry Level Insurance Customer Service Representative Jobs in Kent, WA

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Entry Level Insurance Customer Service Representative information

See Kent, WA salary details

$11

$21

$30

How much do entry level insurance customer service representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for entry level insurance customer service representative in Kent, WA is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Customer Service Representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is an entry level insurance representative?

An entry level insurance customer service representative is a role that involves assisting clients with insurance policies, answering questions, processing claims, and providing information about coverage options. The position typically requires good communication skills, basic knowledge of insurance products, and may involve using customer management software; it often serves as a starting point for a career in insurance sales or claims processing.

Is entry level insurance sales hard?

Entry level insurance customer service representative roles typically involve learning insurance policies, customer communication, and using CRM tools. While some sales skills can be helpful, the position generally emphasizes customer support and administrative tasks, making it less sales-focused and more accessible for beginners.

How to become an insurance customer service representative?

To become an insurance customer service representative, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with insurance policies, often supported by on-the-job training or certification programs. Some employers may prefer candidates with customer service experience or knowledge of insurance software tools.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

Why do so many insurance agents quit?

Insurance agents often quit due to high competition, inconsistent income, and the pressure to meet sales targets. The job requires strong communication skills, persistence, and the ability to handle rejection, which can lead to burnout and turnover.

What does an Entry Level Insurance Customer Service Representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an Entry Level Insurance Customer Service Representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Kent, WA? For Entry Level Insurance Customer Service Representative jobs in Kent, WA, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Kent, WA look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Kent, WA are:
What cities near Kent, WA are hiring for Entry Level Insurance Customer Service Representative jobs? Cities near Kent, WA with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Kent, WA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,137 per year, or $21.2 per hour.
Entry-Level Insurance Sales Representative

Entry-Level Insurance Sales Representative

Divinity Group LLC

Renton, WA • On-site

$65K - $85K/yr

Full-time, Contractor

Posted 18 days ago

Job description

Entry-Level Insurance Sales RepresentativeLead Your Territory. Own Your Results. Dominate Your Goals.

Divinity Group is seeking Entry-Level Insurance Sales Representatives who thrive on independence, control, and measurable impact. This is not a conventional "entry-level" rolethis is for professionals who want to take charge of their career, own their results, and make a real impact in businesses and communities.

If you are ambitious, resilient, and unafraid to take responsibility, this is your opportunity to shape your own success while building influence, authority, and a high-value book of business.

Your Mission

As an Entry-Level Insurance Sales Representative, you will:

  • Command your territory by identifying and engaging new business clients

  • Build strong relationships with decision-makers and position yourself as a trusted authority

  • Deliver tailored supplemental insurance solutions that address client needs and add tangible value

  • Take full ownership of your performanceset ambitious goals, crush them, and push yourself beyond limits

  • Operate independently while leveraging the team's resources to maximize results

This role is for those who are self-reliant, competitive, and thrive when responsibility and autonomy are placed squarely on their shoulders.

Role Details

  • Role Type: Full-Time Independent Contractor

  • Work Location: In-person, business-to-business sales in your local community

  • Schedule: MondayFriday, with occasional weekends

  • Compensation: $65,000$85,000 annually (base draw + commission + bonuses)

  • Tools & Support: CRM, licensing reimbursement, training, and mentorship availablebut results are yours to claim

Who You Are

  • Independent, decisive, and unafraid to take charge of your results

  • Resilient and competitive, thriving in a fast-paced, high-performance environment

  • Goal-oriented with a proven track record of achieving measurable success

  • Strong communicator with the ability to influence and command respect

  • Coachable when it strengthens your edge and fuels your growth

  • Motivated by autonomy, control, and the opportunity to make a real impact

Why Divinity Group

  • Control your territory and schedule while enjoying performance-based rewards

  • Base draw, uncapped commissions, and bonusesyour results define your earnings

  • Licensing reimbursement and access to CRM tools and training

  • Supportive, growth-focused team environment that respects independence

  • Leadership opportunities and the chance to build a high-value book of business

  • Make a tangible impact on businesses, employees, and your career trajectory

About Divinity Group

Divinity Group develops professionals who execute with authority, take ownership of their results, and thrive under challenge. This is a high-performance, mission-driven environment for those who want to lead, influence, and achieve mastery in their career.

Take command of your territory. Own your results. Dominate your career.

Learn more at www.divinitygroupllc.com