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Entry Level Insurance Customer Service Representative Jobs in Silver Spring, MD

GEM

Entry-Level Customer Service Representative

Fairfax, VA

$16.25 - $22.25/hr

We are seeking an enthusiastic, customer-focused Entry-Level Customer Service Representative to join our growing team. This is an excellent opportunity for someone who enjoys helping people, solving ...

New

Mr. Rooter

Customer Service Representative

Glen Burnie, MD · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary ... Vision insurance Customer Service Representative Mr. Rooter of Baltimore 3701 Commerce Dr., Arbutus ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Silver Spring, MD

Entry Level Insurance Customer Service Representative information

See Silver Spring, MD salary details

$10

$19

$27

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level insurance customer service representative in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Silver Spring, MD?

For Entry Level Insurance Customer Service Representative jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Silver Spring, MD look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Silver Spring, MD with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Entry-Level Customer Service Representative

GEM VA INC.

Springfield, VA • On-site

$700 - $1.0K/wk

Full-time

Medical, Dental, Vision

Posted 14 days ago

Job description

No experience required • Paid training • Weekly pay • Immediate openings

Looking for an entry-level customer service job with immediate hiring? We’re expanding our team and hiring motivated, outgoing individuals for Entry-Level Customer Service Representative positions.

This is a great opportunity to gain professional experience while developing skills in customer service, community engagement, events, and nonprofit outreach. No previous experience is required—we provide paid training and ongoing support.

What You’ll Do
  • Interact with customers and community members at events and promotional campaigns
  • Provide friendly, professional customer service
  • Answer questions and share information about nonprofit programs and community initiatives
  • Represent partner organizations professionally
  • Assist with event setup, logistics, and customer support
  • Build positive relationships with customers and community members
  • Work with a team to create engaging event experiences
What We’re Looking For

No customer service experience required. Training is provided.

We’re looking for candidates who are:

  • Friendly, outgoing, and comfortable talking with people
  • Strong communicators with a positive attitude
  • Reliable, professional, and motivated
  • Team-oriented and comfortable in a fast-paced environment
  • Coachable and eager to learn
  • Available for an immediate start

Experience in customer service, retail, hospitality, sales, fundraising, or events is a plus, but not required.

What We Offer
  • Immediate hiring opportunities
  • Full-time positions
  • Paid training
  • Weekly pay
  • Performance-based bonuses
  • Medical, dental, and vision benefits
  • Ongoing coaching and mentorship
  • Career advancement opportunities
  • Leadership and management training
  • Supportive, team-oriented work environment
Apply Today

Searching for entry-level customer service jobs hiring immediately with paid training, weekly pay, benefits, and career growth?

Apply today for our Entry-Level Customer Service Representative position and take the next step toward building your career.

No experience? No problem. We’ll train you. Apply today!