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Entry Level Insurance Customer Service Representative Jobs in San Ramon, CA

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Livermore, CA · On-site

$16.90 - $17.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Fremont, CA · On-site

$18.05 - $19/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Fremont, CA · On-site

$18.05 - $19/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Canyon, CA · On-site

$18.47 - $19.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Livermore, CA · On-site

$16.90 - $17.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Sunnyvale, CA · On-site

$19.50 - $20.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Sunnyvale, CA · On-site

$19.50 - $20.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Sunnyvale, CA · On-site

$19.50 - $20.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Fremont, CA · On-site

$18.05 - $19/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Concord, CA · On-site

$16.90 - $18.90/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Fremont, CA · On-site

$18.05 - $19/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Pleasanton, CA · On-site

$16.90 - $17.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Concord, CA · On-site

$16.90 - $18.90/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Fremont, CA · On-site

$18.05 - $19/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Showing results 41-60

Entry Level Insurance Customer Service Representative information

See San Ramon, CA salary details

$11

$21

$30

How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level insurance customer service representative in San Ramon, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in San Ramon, CA?

For Entry Level Insurance Customer Service Representative jobs in San Ramon, CA, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in San Ramon, CA look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near San Ramon, CA with the most Entry Level Insurance Customer Service Representative job openings:

Infographic showing various Entry Level Insurance Customer Service Representative job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,692 per year, or $21 per hour.

$16.90/hr

Full-time

Re-posted 15 days ago


Job description

Who says you can't play games at work? Parkwest Casino is bringing a fresh face to the casino industry. To help aid in the creation of this new casino culture, Parkwest Casino is looking to hire an Customer Service Representative/Dealer dual rate. The CSR/Dealer leads employees on the casino floor by creating efficient and fair dealer rotations, enforcing established on table policies and procedures, and demonstrates exemplary customer service to our guests. This position is the perfect opportunity for a confident experienced individual with a great understanding of casino floor operations. If you're the best at what you do and enjoy providing superior service in an exciting atmosphere, we would love to meet you!


As a Customer Service Representative:

1. A successful Customer Service Representative will be able to establish and change (lower and rise)

    betting limits to maximize on table game revenue. 
2. As a Customer Service Representative, you will understand when and why to open tables.
3. Floor Service Representatives are expected to learn all Park West Casino house rules, policies and

    procedures.      
4. As a Customer Service Representative, you should be able to maintain the integrity of all offered games 

    by making consistent table rulings in the best interest of the game. 
5. Guest service is of the utmost importance. We take pride in our guests and the service we give them on a 

             daily basis. We hope that with your help we can reach the next level of customer service. 

As a dealer:

  • You'll be put through a highly interactive training course, touching upon past experience and present cardroom table games and procedures.
  • Attention to detail is key. When dealing, you'll need to control the table games without making more than two/2 mistakes for any table game in a three/3-month period.
  • Guest service is of the utmost importance. We take pride in our guests and the service we give them on a daily basis. We hope that with your help we can reach the next level of customer service.
  • You will have the ability to maintain an appropriate number of hands per down, while staying within 5% of the means hands per down for each table game offered.
  • Our guests and your teammates are counting on you to be here, every day. If you ever worked in this type of environment, you know how important teamwork and commitment are to personal success.

Physical and mental requirements

  • Must be able to lift and carry tools, supplies, and inventory up to 25 pounds.
  • Must be able to perform all essential duties with or without accommodation.

- High school diploma, G.E.D., or equivalent.
- Open availability. Must be able to work evenings, weekends, and holidays.
- MUST BE 21 YEARS OLD!!!
- Must provide evidence of employment eligibility in the U.S.
- Must be able to pass a mandatory drug test, criminal background, and credit check.
- Must be able to obtain a CA gambling establishment employee permit.


Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.
USD $16.90/Hr.
USD $16.90/Hr.