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Entry Level Insurance Customer Service Representative Jobs in Moorhead, MN

Planet Fitness

Customer Service Representative

Fargo, ND · On-site

$15.75 - $21.25/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... and Vision Insurance • Critical Illness Insurance • Short Term Disability Insurance • ...

Planet Fitness

Customer Service Representative

Fargo, ND · On-site

$15.75 - $21.25/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA ...

Planet Fitness

Customer Service Representative

Moorhead, MN · On-site

$15.75 - $21.50/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA ...

Planet Fitness

Customer Service Representative

Moorhead, MN · On-site

$15.75 - $21.50/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... and Vision Insurance • Critical Illness Insurance • Short Term Disability Insurance • ...

Planet Fitness

Customer Service Representative

Fargo, ND · On-site

$15.75 - $21.25/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... and Vision Insurance • Critical Illness Insurance • Short Term Disability Insurance • ...

Planet Fitness

Customer Service Representative

Fargo, ND · On-site

$15.75 - $21.25/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... and Vision Insurance • Critical Illness Insurance • Short Term Disability Insurance • ...

Planet Fitness

Customer Service Representative

Moorhead, MN · On-site

$15.75 - $21.50/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA ...

Planet Fitness

Customer Service Representative

Moorhead, MN · On-site

$15.75 - $21.50/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA ...

Planet Fitness - Baseline Fitness

$12 - $12.25/hr

Accident Insurance * Voluntary Life Insurance * Pet Insurance * HSA * Advancement Opportunities Essential Behavior Requirements * Customer Service: communicates and interacts with customers ...

Atos

Customer Service Representative -

Fargo, ND · On-site

$15.75 - $21.25/hr

... customer service work experience (phone or online support preferred). -Ability to multi-task. - Ability to work in a fast paced environment. - Reliable and punctual. - Strong technical aptitude.

Atos

Customer Service Representative

Fargo, ND · On-site

$15.75 - $21.25/hr

... customer service work experience (phone or online support preferred). -Ability to multi-task. - Ability to work in a fast paced environment. - Reliable and punctual. - Strong technical aptitude.

Atos

Customer Service Representative -

Fargo, ND · On-site

$15.75 - $21.25/hr

... customer service work experience (phone or online support preferred). -Ability to multi-task. - Ability to work in a fast paced environment. - Reliable and punctual. - Strong technical aptitude.

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Moorhead, MN

Entry Level Insurance Customer Service Representative information

See Moorhead, MN salary details

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How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level insurance customer service representative in Moorhead, MN is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.58 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Moorhead, MN?

For Entry Level Insurance Customer Service Representative jobs in Moorhead, MN, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Moorhead, MN look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Moorhead, MN are:

What cities near Moorhead, MN are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Moorhead, MN with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Moorhead, MN as of June 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,454 per year, or $18.5 per hour.

Customer Service Representative

Planet Fitness

Fargo, ND • On-site

$15.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 11 days ago

Planet Fitness rating

5.5

Company rating: 5.5 out of 10

Based on 606 frontline employees who took The Breakroom Quiz

45th of 63 rated gym and leisure clubs

Job description

Job Title: Customer Service Representative
Reports to: Club Manager
Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
• Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
• Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
• Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
• Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
• Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
• Honesty and good work ethic
• Strong customer service skills
• Basic computer proficiency
Physical Demands
• Standing and walking at least 75% of the shift
• Talking in person or on the phone at least 75% of the shift
• Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
Advancement Opportunities
Check us out on LinkedIn at:
JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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