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Entry Level Insurance Customer Service Representative Jobs in Monroe, LA

Tower Loan

Customer Service Representative

Monroe, LA · On-site

$15.50 - $21/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... Insurance * Up to 3% 401(k) Match * Paid Time Off (16 days per year after one full year, cash back ...

New

Towerloan

Customer Service Representative

Monroe, LA · On-site

$15.50 - $21/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... Insurance * Up to 3% 401(k) Match * Paid Time Off (16 days per year after one full year, cash back ...

New

PH Financial Services, LLC

Customer Service Rep

Monroe, LA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you would have a hands-on role in dealing with customers and ... D Insurance Employer Paid up to $15K * 401K, 3% Employer Contribution amp; Optional Employee ...

Seamar

Customer Service Rep

Monroe, LA · On-site

$15.50 - $21/hr

Sea Mar is a mandatory COVID-19 and flu vaccine organization The Customer Service Representative is responsible for screening all non-insured patients and ensuring that customers newly assigned or ...

Wagner Logistics

Customer Service Representative

Monroe, LA · On-site

$15.50 - $21/hr

Customer Service Representative As a Customer Service Representative at Wagner Logistics, you'll be the face of our company, dedicated to providing exceptional service to our valued customers. Your ...

Vestis

Relief Driver CSR

Monroe, LA · On-site

$15.50 - $21/hr

Vestis ® Relief Customer Service Representative At Vestis ® , we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams ...

VESTIS

Relief Driver CSR

Monroe, LA · On-site

$15.50 - $21/hr

Overview The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates ...

Vestis

Relief Driver CSR

Monroe, LA · On-site

$15.50 - $21/hr

Overview The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates ...

Vestis Canadian Linen

Relief Driver CSR

Monroe, LA

$15.50 - $21/hr

Overview The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates ...

Centric Federal Credit Union

CSR I - Pecanland

Monroe, LA · On-site

$15.50 - $21/hr

Centric Service Representative (CSR) I will forward all loan information to the appropriate staff member while consistently demonstrating Centric's SERVE core values of Stewardship, Engagement ...

Centric Federal Credit Union

CSR I - Pecanland

Monroe, LA · On-site

$15.50 - $21/hr

Centric Service Representative (CSR) I will forward all loan information to the appropriate staff member while consistently demonstrating Centric's SERVE core values of Stewardship, Engagement ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Monroe, LA

Entry Level Insurance Customer Service Representative information

See Monroe, LA salary details

$9

$18

$25

How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level insurance customer service representative in Monroe, LA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Monroe, LA?

For Entry Level Insurance Customer Service Representative jobs in Monroe, LA, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Monroe, LA look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Monroe, LA are:

What cities near Monroe, LA are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Monroe, LA with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Monroe, LA as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,609 per year, or $18.1 per hour.

Customer Service Representative

Tower Loan

Monroe, LA • On-site

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Tower Loan rating

6.9

Company rating: 6.9 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.
This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!
In the Role
  • Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
  • Receive and process payments in customer accounts.
  • Market to current, former, and potential customers to drive loan production.
  • Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
  • Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
  • Process loan applications and collect payments due.
  • Perform all other duties as assigned.

Required
  • High School Diploma or GED
  • Must have a valid driver's license and reliable vehicle

Preferred
  • Cash Handling, Sales, or Customer Service experience

Location: On-Site
The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.
Who We Are
Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!
Other team member benefits include:
  • Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
  • Up to 3% 401(k) Match
  • Paid Time Off (16 days per year after one full year, cash back for unused time)
  • Paid Holidays
  • Annual Raises and Performance Bonuses
  • Monthly Incentive and Employee Referral Bonuses
  • Participation in Charitable Campaigns

Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.
With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.
At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!
  • Discover more about our company and culture!
  • Read what our customers are saying about us!

What Tower Loan employees say

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