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Entry Level Insurance Customer Service Representative Jobs in Lafayette, LA

U-Haul

Customer Service Representative

Lafayette, LA · On-site

$15.25 - $20.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Lafayette, LA · On-site

$15.25 - $20.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Lafayette, LA

$15.25 - $20.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Lafayette, LA · On-site

$15.25 - $20.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Lafayette, LA

Entry Level Insurance Customer Service Representative information

See Lafayette, LA salary details

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How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level insurance customer service representative in Lafayette, LA is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.95 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Lafayette, LA?

For Entry Level Insurance Customer Service Representative jobs in Lafayette, LA, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Lafayette, LA look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Lafayette, LA are:

What cities near Lafayette, LA are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Lafayette, LA with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Lafayette, LA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,338 per year, or $18 per hour.

Insurance Customer Service Representative/Agent

Liggio Insurance Agency

Lafayette, LA • On-site

$35K - $55K/yr

Full-time

Medical, Retirement, PTO

Re-posted 17 days ago

Job description

Are you looking for a role where you can make a real difference in people's lives every day? Liggio Insurance Agency in Lafayette, Louisiana, is searching for a warm and welcoming Insurance Customer Service Representative/Agent to join our dedicated team. We're not just about policies; we're about building relationships and providing peace of mind to our community. Imagine being the first point of contact for clients, the person they trust to answer their questions and guide them through their insurance needs. Thats what this role is all about. You'll be instrumental in ensuring our clients feel supported and valued, helping them navigate their coverage with clarity and ease. If you have a heart for service, a knack for communication, and a desire to grow within a supportive and positive local agency, we encourage you to apply. Come grow with us and be a vital part of the Liggio Insurance Agency family!


Benefits

Annual Base Salary Based on Experience

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Retirement Plan

Hands on Training

Health Insurance

Paid Time Off (PTO)


Responsibilities

Answer incoming calls and emails from clients with a friendly and helpful demeanor.

Assist clients with policy inquiries, changes, and updates.

Process policy endorsements and renewals accurately.

Provide quotes for new business and assist with application completion.

Help clients understand their coverage and answer questions about their policies, premiums, billing, payments.

Maintain client records in our agency management system with attention to detail.

Collaborate with agents to ensure client needs are met effectively.


Requirements

High school diploma or equivalent required.

Previous customer service or insurance experience is a plus, but we're willing to train the right person.

Excellent communication skills, both written and verbal.

A positive attitude and a genuine desire to help others.

Basic computer proficiency.

Ability to manage multiple tasks and stay organized.