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Entry Level Insurance Customer Service Representative Jobs in Lafayette, IN

Good Oil Company

C Store CSR

Frankfort, IN · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs, maintaining ...

Good Oil Company

C Store CSR

Frankfort, IN · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs, maintaining ...

Good Oil Company

C Store CSR

Frankfort, IN · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs, maintaining ...

Good Oil Company

Food Service CSR

Frankfort, IN · On-site

Exceptional customer service is a major component of this position. Tasks and Responsibilities: * Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.

Lincare

Medical Equipment Setup, CSR

Lafayette, IN · On-site

$15.50 - $21/hr

Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification ... Represents the company through professional personal appearance, patient care activities * May ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Lafayette, IN

Entry Level Insurance Customer Service Representative information

See Lafayette, IN salary details

$9

$18

$25

How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level insurance customer service representative in Lafayette, IN is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.14 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Lafayette, IN?

For Entry Level Insurance Customer Service Representative jobs in Lafayette, IN, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Lafayette, IN look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Lafayette, IN are:

What cities near Lafayette, IN are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Lafayette, IN with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Lafayette, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,617 per year, or $18.1 per hour.

Customer Service Representative (Remote)

HB Travels

Lafayette, IN • Remote

$35K - $75K/yr

Full-time

Posted 12 days ago

Job description

We are looking for a customer-focused and dependable Customer Service Representative to join our growing remote team. This position is ideal for individuals who enjoy helping people, providing excellent service, and working in a professional virtual environment.

In this role, you will assist customers with inquiries, provide support throughout their experience, and help ensure a positive customer journey. You will support clients within the travel and hospitality sector while delivering exceptional customer service.

Responsibilities

  • Respond to customer inquiries via phone, email, and online communication platforms
  • Provide accurate information and professional support
  • Assist customers with service-related questions and requests
  • Maintain organized and accurate customer records
  • Follow up with customers as needed to ensure satisfaction
  • Communicate effectively with customers and team members
  • Help resolve concerns in a timely and professional manner
  • Follow company procedures and customer service standards

Qualifications

  • Strong communication and interpersonal skills
  • Customer service experience preferred but not required
  • Ability to work independently in a remote environment
  • Strong organizational and time-management skills
  • Comfortable using computers and online communication tools
  • Positive attitude and problem-solving mindset
  • Hospitality, travel, or customer-facing experience is a plus

What We Offer

  • Remote work opportunity
  • Flexible scheduling options
  • Training and onboarding provided
  • Supportive team environment
  • Professional development opportunities
  • Opportunity to work within a growing travel-focused business

Apply Today

If you enjoy helping customers, building positive relationships, and delivering outstanding service, we encourage you to apply. Qualified applicants will be contacted regarding the next steps in the hiring process.