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Entry Level Insurance Customer Service Representative Jobs in Beaverton, OR

Smith Optics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representative (CSR) Location: Portland, OR (onsite role) General Summary: As a Customer Service Representative (CSR) at Smith Optics, you'll be the vital link connecting our brand ...

Puget Collision

Customer Service Rep

Gladstone, OR · On-site

$17.25 - $23.25/hr

The CSR must be able to secure the customer by being an empathetic listener with the ability to ... Inform customer of repair process, insurance claim processing, payment procedures, repair ...

Puget Collision

Customer Service Rep

Portland, OR · On-site

$18.50 - $25/hr

The CSR must be able to secure the customer by being an empathetic listener with the ability to ... Inform customer of repair process, insurance claim processing, payment procedures, repair ...

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Showing results 21-40

All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Beaverton, OR

Entry Level Insurance Customer Service Representative information

See Beaverton, OR salary details

$10

$19

$28

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level insurance customer service representative in Beaverton, OR is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Beaverton, OR?

For Entry Level Insurance Customer Service Representative jobs in Beaverton, OR, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Beaverton, OR look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Beaverton, OR are:

What cities near Beaverton, OR are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Beaverton, OR with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you

Customer Service Representative

Mackin & Son Automotive Inc.

Portland, OR • On-site

$20 - $22/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 26 days ago

Job description


Customer Service

Mackin’s Auto Body is seeking a fulltime Customer Service Representative (CSR) with exemplary customer service skills for our Tesla certified location. We are looking for a self-motivated individual who demonstrates follow through while multi-tasking. In this entry level position, you will receive ongoing training and a chance to grow within our highly successful company.

Responsibilities Overview:

  • Greet all customers upon arrival, qualify the customer and vehicle, and determine their specific needs
  • Based on customer input, assure their understanding of the collision repair/ claims process
  • Inform the customer of the positive qualities of Mackin’s Auto Body
  • Obtain necessary customer information
  • Take photos to document the needed estimate
  • Note any non-collision damage or maintenance issues that may impede our repairs
  • Set up an appointment for estimate and /or date
  • Perform the pre-repair inspection upon drop off with the customer
  • Maintain contact with the customer during the repair and proactively inform them if anticipated delivery date changes
  • Review vehicle post repair for repair/ refinish condition
  • Filing, paperwork as needed

Required Skills:

  • Strong interpersonal skills
  • Empathy
  • Knowledge of sales and customer service
  • Well organized

Mackin’s Auto Body offers:

  • Competitive pay!!!!!
  • Monday through Friday, NO WEEKENDS!!
  • Excellent Medical and Dental Package
  • PAID Time Off
  • PAID Holiday
  • PAID I-CAR training and certificates
  • 401k with company match
  • Training
  • Opportunities for advancement