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Entry Level Insurance Customer Service Representative Jobs in Tennessee

QCHI

Customer Service Representative

Hendersonville, TN · On-site

$15 - $20.25/hr

Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ... This is a full time entry-level position that has great potential for the right person! We are ...

QCHI

Customer Service Representative

Goodlettsville, TN · On-site

$15 - $20.50/hr

Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ... This is a full-time entry-level position that has great potential for the right person! We are ...

StaffMyAgency LLC

Customer Service

Nashville, TN · On-site

$45K - $65K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Nashville Toyota North

Customer Service Rep

Madison, TN · On-site

$17/hr

Our team also enjoys great benefits, including medical, dental, paid time off (PTO), life insurance ... A normal day for a Customer Service Rep: This full-time entry-level administrative position in our ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Tennessee

Entry Level Insurance Customer Service Representative information

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How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level insurance customer service representative in Tennessee is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Many employers offer on-the-job training, so highlighting your willingness to learn and any related skills can improve your chances. Applying through company websites or job boards and networking can also help you find opportunities suitable for beginners.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Tennessee? For Entry Level Insurance Customer Service Representative jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Tennessee look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Tennessee are:
What cities in Tennessee are hiring for Entry Level Insurance Customer Service Representative jobs? Cities in Tennessee with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,486 per year, or $17.1 per hour.

Entry Level Customer Service Representative

Action Marketing Events

Cookeville, TN • On-site

$13.75 - $18.50/hr

Full-time

Re-posted 13 days ago

Job description

Company Description
Action Marketing Events represents a wide variety of clients, which means we need to fill our ranks with business-minded people who can adapt to any terrain. That's why our management and business training program is so focused. Our people learn the most cutting-edge techniques for success in this industry from experts who have achieved their successes.
Job Description
We are seeking an entry level customer service representative to join our team! You'll be joining our growing customer service team as we get ready to launch our new division. This position will be responsible for creating an energetic atmosphere for our customers in a retail setting.
Responsibilities Include But Are Not Limited To
  • Combine your people and customer service skills to create great customer and employee experiences.
  • Be the go-to example of excellent customer service, professionalism, and courtesy.
  • Take part in your team training and coaching.
  • Work face to face with customers.
  • Report store operations - analyze staffing needs, report financial and sales data, manage cash and inventory levels, and meet compliance, sales, and retention goals.

Qualifications
  • Best of the best customer service/sales representatives who have worked in a fast-paced environment.
  • Ability to communicate with customers about complex situations.
  • Effective listening skills and the ability to problem-solve.
  • Team mentality.
  • High school diploma / GED
  • Able to work alone or in a team setting.

Additional Information
Appy today and our HR Team will review your application and get back to you within 48 hours.
Experience is Not Necessary - We Provide Full One on One Training
These Positions are Entry Level - We Wish to Develop Them into Career Opportunities
If You Are Ready to Jump Start Your Career- Apply Today!

Apply