ZipRecruiter

Log In

2

Entry Level Insurance Customer Service Representative Jobs in New York

Million Air

Customer Service Representative

White Plains, NY · On-site

$16.50 - $22.50/hr

Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires ... High School Diploma or equivalent * Entry level position * Ability to work evenings weekends, and ...

previous pagenext page

Showing results 21-40

All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in New York

Entry Level Insurance Customer Service Representative information

See New York salary details

$10

$20

$29

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level insurance customer service representative in New York is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in New York?

For Entry Level Insurance Customer Service Representative jobs in New York, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in New York look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in New York are:

What cities in New York are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities in New York with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,774 per year, or $20.6 per hour.

Insurance Customer Care Representative

Allstate Insurance - Alves Santana Agency

Morristown, NJ • On-site

$37K - $45K/yr

Full-time

PTO

Re-posted 23 days ago

Job description

Welcome to the Allstate Insurance - right here in the heart of Morristown, New Jersey! We're not just an insurance agency; we're a dedicated team committed to protecting what matters most to our community. We believe in building lasting relationships founded on trust, understanding, and exceptional service. If you're someone who genuinely enjoys connecting with people and has a knack for making them feel heard and supported, you'll find a welcoming home with us. As an Insurance Customer Care Representative, you’ll be the friendly voice and helpful hand for our policyholders. You'll play a crucial role in ensuring everyone who contacts us feels valued and well-assisted. This is an opportunity to be part of a supportive team, grow your skills, and make a real difference in people's lives, all while being a vital part of the Morristown community.

Responsibilities

Be the first point of contact for policyholders, offering friendly and efficient assistance.

Answer questions about policies, coverage, and billing with clarity and accuracy.

Help policyholders make changes to their accounts or update their information.

Address customer concerns with empathy and find satisfactory resolutions.

Work collaboratively with the agency team to ensure a seamless customer experience.

Keep accurate records of customer interactions and transactions.

One day work from home on a weekly basis.

Requirements

Must be willing to get property and casualty license.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and a knack for finding solutions.

Proficiency in using computer systems and learning new software quickly.

A positive attitude and genuine desire to help others.

High school diploma or equivalent.

Previous customer service experience is a plus.

Benefits
Flexible Schedule###Mon-Fri Schedule###Paid Time Off (PTO)###