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Entry Level Insurance Customer Service Representative Jobs in New York

MSI

Customer Service Representative (CSR)

Edison, NJ · On-site

$18.75 - $21.75/hr

... Entry Level Employment Type: Full-time Compensation: This hourly, non-exempt position pays from ... Company-paid Life Insurance * Tuition Reimbursement * Traditional and Roth 401(k) plans with ...

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Entry Level Insurance Customer Service Representative information

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How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level insurance customer service representative in New York is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in New York?

For Entry Level Insurance Customer Service Representative jobs in New York, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in New York look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in New York are:

What cities in New York are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities in New York with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,774 per year, or $20.6 per hour.

CUSTOMER SERVICE REPRESENTATIVE ENTRY LEVEL

CORE ELITE USA

Jersey City, NJ • On-site

$30/hr

Full-time

Posted yesterday

New

Job description

About the Role:
Core Elite USA is looking for an enthusiastic and motivated Entry Level Customer Service Representative to join our growing team in Jersey City, NJ! This is a fantastic opportunity to launch your career in a dynamic, fast-paced environment where your people skills and drive will be recognized and rewarded. If you're ready to make an impact and grow with a company that invests in its people, we want to hear from you!

Responsibilities:
  • Engage with customers face-to-face to provide exceptional service and support
  • Represent the company's products and services with professionalism and enthusiasm
  • Address customer inquiries, concerns, and complaints with a solutions-oriented approach
  • Build and maintain strong customer relationships to drive satisfaction and retention
  • Meet and exceed daily customer service and sales performance goals
  • Collaborate with team members to ensure a seamless customer experience
  • Participate in ongoing training and professional development programs
Requirements:
  • High school diploma or GED equivalent required
  • No prior experience necessary — entry level candidates are encouraged to apply
  • Strong verbal communication and active listening skills
  • Positive, outgoing, and customer-focused attitude
  • Ability to thrive in a team-oriented, high-energy environment
  • Reliable, punctual, and self-motivated with a strong work ethic
  • Comfortable working in Jersey City, NJ on a full-time basis
About Us:
Core Elite USA is a results-driven marketing and customer service firm based in Jersey City, NJ, dedicated to delivering top-tier customer experiences on behalf of our clients. Our clients trust us to represent their brands with integrity, energy, and excellence — and we deliver every time. We are passionate about developing our team members from the ground up, offering a supportive culture, clear advancement opportunities, and a workplace where hard work is always celebrated.