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Entry Level Inmate Call Monitoring Jobs in Florida

Smart City Networks

Technician I (Part Time)

Orlando, FL · On-site

$21/hr

... monitoring for all of our networks. The Smart City Technician is a fun, fast-paced, entry level ... If you need assistance or an accommodation due to a disability, you may call us at 702-943-6000

Mount Sinai Medical Center

Help Desk Associate

Miami Beach, FL · On-site

$18.25 - $24.75/hr

Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows ... Monitors open call issues and escalates to appropriate IT resources * Follows up appropriate ...

Mount Sinai Medical Center

Help Desk Associate

Miami Beach, FL · On-site

$18.25 - $24.75/hr

Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows ... Monitors open call issues and escalates to appropriate IT resources * Follows up appropriate ...

Anistar Technologies, Inc

Fire Alarm Inspector

Tampa, FL · On-site

$19.25 - $25.25/hr

Fire Alarm Inspector (Entry Level) Location : Tampa Bay FL Duration : 6m Contract to hire Start ... Monitor the fire-alarm panel. * Interact with building owner or building engineer prior to, during ...

Circle Logistics

Customer Service Rep

Orlando, FL · On-site

$15 - $20.25/hr

This is an excellent entry-level opportunity to launch your career in freight brokerage and ... Monitor freight movement across multiple tracking platforms to verify accurate delivery times and ...

Circle Logistics

Driver Services Representative

Orlando, FL · On-site

$15 - $20.25/hr

This is an excellent entry-level opportunity to launch your career in freight brokerage and ... Monitor freight movement across multiple tracking platforms to verify accurate delivery times and ...

Circle Logistics

Driver Services Representative

Orlando, FL · On-site

$15 - $20.25/hr

This is an excellent entry-level opportunity to launch your career in freight brokerage and ... Monitor freight movement across multiple tracking platforms to verify accurate delivery times and ...

Circle Logistics

Customer Service Rep

Orlando, FL

$15 - $20.25/hr

This is an excellent entry-level opportunity to launch your career in freight brokerage and ... Monitor freight movement across multiple tracking platforms to verify accurate delivery times and ...

Circle Logistics

Customer Service Rep

Orlando, FL · On-site

$15 - $20.25/hr

This is an excellent entry-level opportunity to launch your career in freight brokerage and ... Monitor freight movement across multiple tracking platforms to verify accurate delivery times and ...

Msmc

Service Desk Associate II

Miami Beach, FL · On-site

Monitors open call issues and escalates to appropriate IT resources. * Follows up appropriate ... Shares expertise with entry level peers leading them in the resolution of complex issues.

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Entry Level Inmate Call Monitoring information

Is it hard for former prisoners to get a job?

For entry level inmate call monitoring positions, having a criminal record can pose challenges during the hiring process, but some employers may consider applicants with prior convictions if they demonstrate reliability and relevant skills. Background checks are common, and certain roles may require additional clearances or training. Overall, job prospects depend on individual circumstances and the employer's policies.

What is the difference between Entry Level Inmate Call Monitoring vs Entry Level Security Surveillance Operator?

AspectEntry Level Inmate Call MonitoringEntry Level Security Surveillance Operator
CredentialsBasic background check, possibly security clearanceBasic background check, security clearance often preferred
Work EnvironmentCorrectional facilities, monitoring inmate callsSecurity control rooms, monitoring surveillance feeds
Employer & IndustryCorrectional institutions, government agenciesSecurity firms, government agencies, private companies
Job FocusMonitoring inmate communications for security risksMonitoring security cameras for suspicious activity

Both roles involve monitoring and security, but Entry Level Inmate Call Monitoring focuses on inmate communications within correctional facilities, while Entry Level Security Surveillance Operator emphasizes monitoring surveillance feeds in various security settings. The skills and credentials overlap, but the work environments and specific responsibilities differ.

What is a corrections monitoring technician?

A corrections monitoring technician is responsible for overseeing inmate communications, such as phone calls, to ensure security and compliance with facility policies. The role often involves using monitoring software, maintaining logs, and working in a secure environment, typically requiring attention to detail and adherence to privacy and safety protocols.

Are inmate phone calls monitored?

Inmate call monitoring is a common practice in correctional facilities, and staff often listen to or record calls to ensure security and prevent illegal activity. Entry level inmate call monitoring jobs typically involve using specialized software and following strict protocols to oversee inmate communications.

How much money is a 15-minute jail call?

Entry Level Inmate Call Monitoring jobs typically involve overseeing calls rather than making them, so the cost of a 15-minute jail call varies depending on the facility and service provider. Generally, inmate calls can range from $0.25 to $3.00 per minute, making a 15-minute call cost between approximately $3.75 and $45.00. Monitoring these calls requires attention to security and compliance with facility policies.

What are some common challenges faced by entry-level professionals in inmate call monitoring, and how can they effectively manage them?

Entry-level professionals in inmate call monitoring often encounter challenges such as handling high call volumes, maintaining focus during repetitive tasks, and ensuring strict adherence to confidentiality and legal guidelines. Effective time management and staying alert are crucial, as is developing a strong understanding of institutional protocols. Building good communication with supervisors and seeking feedback can help new monitors quickly adapt and address any uncertainties or stressors in the role.

What is an Entry Level Inmate Call Monitoring position?

An Entry Level Inmate Call Monitoring position involves listening to, reviewing, and documenting phone calls made by inmates in correctional facilities. The primary goal is to ensure that all communications comply with facility rules and to detect any potential security threats or policy violations. Employees in this role typically use specialized software to monitor calls, flag suspicious activity, and report findings to supervisors or law enforcement as needed. This position requires strong attention to detail, discretion, and the ability to handle confidential information.

What are the key skills and qualifications needed to thrive as an Entry Level Inmate Call Monitoring Specialist, and why are they important?

To thrive as an Entry Level Inmate Call Monitoring Specialist, you generally need strong attention to detail, confidentiality, and a high school diploma or equivalent. Familiarity with call monitoring software, recording systems, and basic computer applications is typically required. Excellent listening skills, discretion, and the ability to remain impartial under pressure help individuals excel in this role. These skills ensure accurate monitoring, compliance with regulations, and the security of sensitive communications within correctional facilities.
What are the most commonly searched types of Inmate Call Monitoring jobs in Florida? The most popular types of Inmate Call Monitoring jobs in Florida are:
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What job categories do people searching Entry Level Inmate Call Monitoring jobs in Florida look for? The top searched job categories for Entry Level Inmate Call Monitoring jobs in Florida are:
What cities in Florida are hiring for Entry Level Inmate Call Monitoring jobs? Cities in Florida with the most Entry Level Inmate Call Monitoring job openings:
Entry Level Inmate Call Monitoring jobs near you
WELLNESS EDUCATION SPECIALIST I-F/C

WELLNESS EDUCATION SPECIALIST I-F/C

MyFlorida

Live Oak, FL • On-site

$49K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

State Of Florida rating

6.7

Company rating: 6.7 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

46th of 50 rated states

Job description

Requisition No: 877775 

Agency: Department of Corrections

Working Title: WELLNESS EDUCATION SPECIALIST I-F/C

 Pay Plan: Career Service

Position Number: 70047615 

Salary:  $49,440.30 Annually 

Posting Closing Date: 06/20/2026 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF CORRECTIONS

We Never Walk Alone

ADVERTISING TITLE: Wellness Education Specialist

This open competitive advertisement is for a Career Service position located at Suwannee Correctional Institution in the Education Department.  

Our mission in the Education Department is to provide comprehensive educational programs and services to inmates. Our goal is to enhance inmates' academic, vocational, and life skills, thereby promoting personal development and successful reintegration into society. By offering quality education and training, we aim to reduce recidivism and support inmates in becoming productive, law-abiding citizens.

For more information on Wellness Education Specialists, check out this video: Wellness Specialists

This position is not a telework position and is required to report to the FDC office in the area it serves.

JOB DUTIES:

  • Leads the dynamic Wellness Education program, planning, administering, and teaching engaging classroom activities for inmates.
  • Supervises and coordinates exciting recreational activities, ensuring security and direct supervision for all participants.
  • Collaborates with medical and security staff to create impactful wellness programs that support the social recovery of inmates.
  • Monitors and assesses inmate interests, transforming assessments into actionable goals and performance tasks to enhance wellness education.
  • Organizes and oversees special events and competitive wellness activities, including coordinating with outside groups for recreational and cultural experiences.

Be a part of our mission to promote wellness and recovery. Apply now and help transform lives!

BENEFITS:

  • Paid vacation, sick leave, and holidays.
  • Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
  • Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
  • Tuition-Free college courses.
  • Retirement Plans with the Florida Retirement System:
    • Pension Plan (Traditional Retirement Pension Plan)
    • Investment Plan (401(K)-Type Retirement Plan)
    • Deferred Retirement Option Program (Drop)
    • Deferred Compensation
    • Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption.

REQUIREMENTS:

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.

  • A high school diploma or its equivalent
  • One year of professional experience in conducting recreational activities or health/wellness.
    • Correctional experience can substitute for one year of the required work experience.

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

ADDITIONAL INFORMATION:

BACKGROUND SCREENING REQUIREMENT

The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering.

EMPLOYMENT ELIGIBILITY

The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form.

The Florida Department of Corrections does not currently support H-1B Visa Sponsorship.

For online application issues, call the People First Service Center at 1-877-562-7287. Applications will be accepted until 11:59 PM EST on the closing date.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

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