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Entry Level Information Technology Jobs in Springfield, MA

Manufacturing Inc

IT Helpdesk Technician

Agawam, MA

$20/hr

We are seeking a motivated and customer-focused IT Helpdesk Level I professional for a temporary ... This is an entry-level position. Responsibilities include: * Answering phone calls and emails:

Salas O'Brien

Entry-level Civil Engineer

Bloomfield, CT · On-site

$75K - $80K/yr

Our technical expertise is paired with an exceptional team of business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a ...

SynergisticIT

AI/ML Engineer

West Springfield, MA

Currently, We are looking for entry-level software programmers, Java full-stack developers, Python ... IT Project work on the technologies needed Highly motivated, self-learner, and technically ...

Varsity Tutors

CompTIA A+ Tutor

Hartford, CT · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Northampton, MA · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

GARY ROME HYUNDAI INC

Sales Associate

Enfield, CT

$14.25 - $19.25/hr

We know it takes a special person to be in sales. It must be someone who is dedicated to their ... Our automotive sales representatives come from a variety of backgrounds ranging from entry level to ...

GARY ROME AUTO GROUP INC

Sales Associate

Enfield, CT

$14.25 - $19.25/hr

We know it takes a special person to be in sales. It must be someone who is dedicated to their ... Our automotive sales representatives come from a variety of backgrounds ranging from entry level to ...

Mindlance

Mail Handler/ Clerk

Springfield, MA

Mail Handler/ Clerk Job Category: Information Technology Industry: Insurance Job Location ... Microsoft Outlook Microsoft Word Microsoft Excel (basic data entry level) Strong attention to ...

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Entry Level Information Technology information

See Springfield, MA salary details

$10

$22

$38

How much do entry level information technology jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for entry level information technology in Springfield, MA is $22.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.93 per hour, depending on experience, location, and employer.

What are entry level information technology jobs?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

How can I start an IT career with no experience?

Starting an entry-level IT career without experience involves gaining foundational knowledge through online courses, certifications like CompTIA A+ or Network+, and hands-on practice with hardware and software. Internships, volunteering, or personal projects can also demonstrate skills to employers and help build a professional portfolio.

How to make $80,000 a year without a degree?

Entry level information technology roles such as network technician, cybersecurity analyst, or systems administrator can reach $80,000 annually with relevant certifications like CompTIA, Cisco, or Microsoft, and practical experience. Developing skills in areas like cloud computing, scripting, and troubleshooting can also increase earning potential without a degree.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

What are the key skills and qualifications needed to thrive as an Entry Level Information Technology professional, and why are they important?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.

What is an entry level position in IT?

An entry level position in IT is a role suitable for individuals with minimal professional experience, often requiring basic knowledge of computer systems, networks, or software. Common positions include help desk technician, IT support specialist, or junior network administrator, and they typically involve on-the-job training and foundational certifications like CompTIA A+ or Network+.

What is the most entry level IT job?

An entry-level IT job typically refers to roles such as help desk technician, IT support specialist, or computer support technician. These positions often require basic knowledge of computer hardware, software, and troubleshooting, and may only need a high school diploma or relevant certifications like CompTIA A+.
What are the most commonly searched types of Information Technology jobs in Springfield, MA? The most popular types of Information Technology jobs in Springfield, MA are:
What job categories do people searching Entry Level Information Technology jobs in Springfield, MA look for? The top searched job categories for Entry Level Information Technology jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Entry Level Information Technology jobs? Cities near Springfield, MA with the most Entry Level Information Technology job openings:
Entry Level Information Technology jobs near you

IT Helpdesk Technician

Manufacturing Inc

Agawam, MA

$20/hr

Full-time

Posted 24 days ago

Job description

We are seeking a motivated and customer-focused IT Helpdesk Level I professional for a temporary assignment in our Agawam, MA location. This is an entry-level position.

Responsibilities include:

  • Answering phone calls and emails: Responding to initial inquiries and providing basic technical assistance.
  • Password resets: Helping users reset their passwords for various systems and applications.
  • Troubleshooting software errors: Diagnosing and resolving minor software issues.
  • Guiding users through simple tasks: Providing step-by-step instructions for basic IT tasks.
  • Setting up new user accounts: Creating and configuring accounts for new employees.
  • Installing software: Assisting with the installation of software applications.
  • Documenting issues and solutions: Recording problems and their resolutions for future reference.
  • Escalating complex issues: Referring more complicated problems to higher-level support.
  • Monitoring system performance: Keeping an eye on system health and performance.
  • Updating user permissions: Modifying access rights as needed.
  • Assisting with hardware setup: Helping users set up and configure hardware like printers and computers.

Skills/Qualifications:

  • Entry-level IT knowledge and a willingness to learn.
  • Excellent customer service and communication skills.
  • Basic understanding of computer hardware and software.
  • Ability to troubleshoot basic technical issues.
  • Strong organizational and time management skills.
  • Ability to follow instructions and work independently.
  • Reliable and punctual.

Schedule:

  • Monday to Friday
  • 9:00 AM to 5:00 PM (Unpaid lunch 12:00 PM to 1:00 PM)

Start Date:

  • Immediately

Location:

  • Agawam, MA (In-Office)

Pay:

  • $20.00 per hour

If you are a motivated and customer-oriented individual with a passion for IT, we encourage you to apply for this temporary opportunity. Please submit your resume detailing your relevant skills and experience.

Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected characteristic in accordance with applicable federal, state, and local laws