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Entry Level Information Technology Jobs in Worcester, MA

benchmark

HRIS Systems Analyst

Waltham, MA · On-site

The HRIS Systems Analyst reports directly to the IT Applications Manager. This entry-level position supports the day-to-day troubleshooting, administration and maintenance of the organization's HRIS ...

TekWissen

Salesforce Tester

Waltham, MA · On-site

... IT Consulting & staffing for IT Infrastructure Management through strategic consulting and ... Entry Level • Agile team experience. • Execute manual test cases based on the user story • ...

Carvana

Entry-Level Auto Mechanic

Framingham, MA

$21 - $24/hr

... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...

Carvana

Entry-Level Auto Mechanic

Framingham, MA · On-site

$21 - $24/hr

... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...

Carvana

Entry-Level Auto Mechanic

Framingham, MA

$21 - $24/hr

... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...

Carvana

Entry-Level Auto Mechanic

Worcester, MA

$21 - $24/hr

... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...

Carvana

Entry-Level Auto Mechanic

Framingham, MA · On-site

$21 - $24/hr

... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...

Carvana

Entry-Level Auto Mechanic

Worcester, MA

$21 - $24/hr

... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...

Carvana

Entry-Level Auto Mechanic

Marlborough, MA

$21 - $24/hr

... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...

Carvana

Entry-Level Auto Mechanic

Marlborough, MA

$21 - $24/hr

... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...

RoviSys

Entry Level Engineer/Developer

Westborough, MA · On-site

$80K - $82K/yr

We use new and exciting technology to improve our clients' sustainability, profitability ... Provide our clients with real time, actionable information about their process * Develop quality ...

Stem Xpert

Salesforce tester

Waltham, MA

The company is primarily focused on information technology, engineering, healthcare, financial ... Entry Level Agile team experience. Execute manual test cases based on the user story Ability to ...

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Entry Level Information Technology information

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How much do entry level information technology jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level information technology in Worcester, MA is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.51 per hour, depending on experience, location, and employer.

What is an entry level information technology job?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

What are the key skills and qualifications needed to thrive as an entry level information technology professional?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

How to get an entry level information technology job with no experience?

To secure an entry-level information technology job with no experience, focus on developing foundational skills such as basic networking, troubleshooting, and familiarity with operating systems. Earning relevant certifications like CompTIA A+ or Network+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can demonstrate your abilities to employers.

What is the best entry-level job in the information technology field?

An entry-level IT support specialist or help desk technician is often considered one of the best starting roles in the field, as it provides foundational technical skills, customer service experience, and familiarity with operating systems, hardware, and troubleshooting tools. These roles typically require basic certifications like CompTIA A+ and offer opportunities for advancement into network administration, cybersecurity, or systems analysis.

Which is the easiest entry level information technology job to get?

Help desk technician roles are often considered the easiest entry-level IT jobs to obtain because they typically require basic technical knowledge, customer service skills, and may only need certifications like CompTIA A+. These positions often have high turnover and are available in many organizations, making them accessible for beginners.

What are the most commonly searched types of Information Technology jobs in Worcester, MA?

The most popular types of Information Technology jobs in Worcester, MA are:

What are popular job titles related to Entry Level Information Technology jobs in Worcester, MA?

For Entry Level Information Technology jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Information Technology jobs in Worcester, MA look for?

The top searched job categories for Entry Level Information Technology jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Entry Level Information Technology jobs?

Cities near Worcester, MA with the most Entry Level Information Technology job openings:

Entry Level Information Technology jobs near you
Infographic showing various Entry Level Information Technology job openings in Worcester, MA as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,047 per year, or $22.6 per hour.

HRIS Systems Analyst

Waltham, MA • On-site

benchmark
Manufacturing • 10K+ employees

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

46th of 159 rated electronics manufacturers

People enjoy working here

Good employer

Paid breaks

Learn more about benchmarkexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

This position is based in Waltham, MA.

Benchmark has been a trailblazer in senior living for nearly 30 years, operating 70 communities with 7,400 associates across the Northeast. With $3 billion in assets under management and $700 million in annual revenue, the company is experiencing historic growth, expanding its footprint from Boston to Washington DC. Benchmark offers independent living, assisted living, memory care, and continuing care retirement communities, positioning itself as a leader within this growing real estate sector. Senior housing has consistently ranked among the top three real estate sectors for long-term investment returns, and with the Baby Boomer 80+ population projected to grow over 5% annually through 2030, demand is surging.

Benchmark’s success is deeply rooted in its people. The company’s purpose – Transforming Lives Through Human Connection – is lived daily by associates who embody its core values: Called to Care, Better Together, and Be the Benchmark. Recognized as a Top Place to Work by The Boston Globe for 18 consecutive years and certified as a Great Place to Work for eight years, Benchmark fosters a culture of inclusion, growth, and recognition. It supports employees through initiatives like an associate grant program called One Company Fund, Benchmark University, an Inclusion Advisory Council, and a Cultural Ambassadors program. With over 500 associates boasting 15-plus years of tenure, and an annual gala celebrating excellence, Benchmark continues to be a destination for meaningful careers and compassionate care – setting the standard in senior living. 

The HRIS Systems Analyst reports directly to the IT Applications Manager. This entry-level position supports the day-to-day troubleshooting, administration and maintenance of the organization's HRIS platforms, including Dayforce and UKG Dimensions. The Junior Systems Analyst works closely with IT, Human Resources, and Payroll stakeholders to ensure system accuracy, resolve user issues, and support ongoing reporting needs. This role is an excellent opportunity for a motivated individual looking to build a career in HRIS systems administration, with the opportunity to grow into more advanced application support responsibilities over time.

Duties and Responsibilities

 

The essential duties and responsibilities include, but are not limited to, the items listed below. Other duties may be assigned as necessary.

Internal Customer Support

  • Serve as a first point of contact for HRIS-related support tickets, providing timely and professional assistance to end users.
  • Troubleshoot and resolve routine system issues, escalating more complex problems to the Lead IT Architect or the IT Applications Manager as needed.
  • Communicate clearly and proactively with users so they feel confident their issue is understood and being actively addressed.
  • Assist in the creation of end user documentation, job aids, and training materials.
  • Support onboarding and training for new system users as needed.

System Administration

  • Assist with day-to-day maintenance and administration of Dayforce and UKG Dimensions, ensuring data accuracy and system availability.
  • Perform routine system audits to identify and correct data discrepancies.
  • Support user access management, including setup, updates, and deactivation of user accounts and security roles.
  • Assist the Lead IT Architect with configuration requests as needed.
  • Monitor scheduled jobs, imports, and exports to ensure successful completion and troubleshoot failures as needed.
  • Support testing efforts for system updates, patches, and new releases as needed.

Reporting & Data

  • Assist with the maintenance of standard and ad hoc reports within Dayforce and UKG Dimensions.
  • Support data validation efforts to ensure accuracy across HRIS platforms and integrations with downstream systems.
  • Help identify opportunities for process improvement and increased efficiency within HRIS workflows.

Qualifications & Requirements

Education

Bachelor's degree in Information Technology, Human Resources, Business, or a related field preferred; equivalent work experience will be considered in lieu of a degree.

Professional Aptitude

  • 0–2 years of experience in HRIS, IT support, or a related administrative role.
  • Prior exposure to Dayforce, UKG Dimensions, or similar HRIS/HCM platforms is a plus, but not required.
  • Strong attention to detail and commitment to data accuracy.
  • Eagerness to learn new systems and grow technical skill set over time.
  • Ability to follow established procedures while identifying opportunities to ask questions and improve processes.

Technical

  • Proficiency in Microsoft Office, particularly Excel.
  • Basic understanding of relational databases and data structures a plus.
  • Familiarity with ticketing systems (e.g., SysAid) preferred.

Competencies

  • Excellent verbal and written communication skills, with the ability to explain technical topics in a clear, approachable way.
  • A customer-service mindset, communicating with warmth and clarity so users feel confident and supported throughout the resolution process.
  • Strong organizational skills and ability to manage multiple support requests at once.
  • A collaborative, team-oriented approach with a willingness to ask questions and seek guidance.
  • Reliable, dependable, and accountable for following through on assigned tasks.

As a Home Office associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following: 

  • 10 paid holidays plus 1 floating holiday
  • Vacation and Health & Wellness Paid Time Off
  • Tuition Reimbursement Program
  • Physical & Mental Health Wellness Programs
  • Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
  • 401K Retirement Plan with Company Match
  • Long Term Care Insurance
  • Company-provided Life Insurance & Long-Term Disability 

Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.

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