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Entry Level Information Technology Jobs in Madison, WI

Renuity

IT Service Desk Specialist

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Service Desk Specialist is a key member of the Renuity Service Desk team, responsible for delivering entry-level to intermediate-level support to end users across the enterprise. This role is ...

Renuity

IT Service Desk Specialist

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Service Desk Specialist is a key member of the Renuity Service Desk team, responsible for delivering entry-level to intermediate-level support to end users across the enterprise. This role is ...

Forvis Mazars

Intern Audit Winter 2028

Madison, WI · On-site

$14.75 - $19.50/hr

You will work on client engagements like those assigned to our entry-level associates, gaining ... information, disability, protected veteran status, gender identity, or other protected ...

Forvis Mazars

Intern Audit Winter 2028

Madison, WI · On-site

$15 - $20.25/hr

You will work on client engagements like those assigned to our entry-level associates, gaining ... information, disability, protected veteran status, gender identity, or other protected ...

AE Business Solutions

Jr. Cloud Engineer

Madison, WI · On-site

$56.25 - $75/hr

Individuals who are earlier in their careers or entry level candidates with strong cloud knowledge ... Required Qualifications * Bachelor's degree in Information Technology, Computer Science ...

Valvoline

Entry-Level Lube Tech

Middleton, WI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Madison, WI · On-site

$14 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Madison, WI · On-site

$14 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Janesville, WI · On-site

$12.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Madison, WI · On-site

$14 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Madison, WI · On-site

$14 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Sun Prairie, WI · On-site

$13.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Stoughton, WI · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Clarity Technology Group

Account Manager

Madison, WI · Hybrid

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an excellent opportunity for an entry-level professional with a sales mindset or someone ... Clarity Technology Group, Inc. is a dynamic IT consulting firm dedicated to delivering exceptional ...

Clarity Technology Group, Inc.

Account Manager

Madison, WI · On-site

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an excellent opportunity for an entry-level professional with a sales mindset or someone ... Clarity Technology Group, Inc. is a dynamic IT consulting firm dedicated to delivering exceptional ...

Varsity Tutors

CompTIA A+ Tutor

Madison, WI · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

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Entry Level Information Technology information

See Madison, WI salary details

$11

$22

$39

How much do entry level information technology jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level information technology in Madison, WI is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.75 per hour, depending on experience, location, and employer.

What is an entry level information technology job?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

What are the key skills and qualifications needed to thrive as an entry level information technology professional?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

How to get an entry level information technology job with no experience?

To secure an entry-level information technology job with no experience, focus on developing foundational skills such as basic networking, troubleshooting, and familiarity with operating systems. Earning relevant certifications like CompTIA A+ or Network+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can demonstrate your abilities to employers.

What is the best entry-level job in the information technology field?

An entry-level IT support specialist or help desk technician is often considered one of the best starting roles in the field, as it provides foundational technical skills, customer service experience, and familiarity with operating systems, hardware, and troubleshooting tools. These roles typically require basic certifications like CompTIA A+ and offer opportunities for advancement into network administration, cybersecurity, or systems analysis.

Which is the easiest entry level information technology job to get?

Help desk technician roles are often considered the easiest entry-level IT jobs to obtain because they typically require basic technical knowledge, customer service skills, and may only need certifications like CompTIA A+. These positions often have high turnover and are available in many organizations, making them accessible for beginners.

What are the most commonly searched types of Information Technology jobs in Madison, WI?

The most popular types of Information Technology jobs in Madison, WI are:

What job categories do people searching Entry Level Information Technology jobs in Madison, WI look for?

The top searched job categories for Entry Level Information Technology jobs in Madison, WI are:

What cities near Madison, WI are hiring for Entry Level Information Technology jobs?

Cities near Madison, WI with the most Entry Level Information Technology job openings:

Entry Level Information Technology jobs near you
Infographic showing various Entry Level Information Technology job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,510 per year, or $22.8 per hour.

IT Service Desk Specialist

Renuity

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Renuity rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

18th of 55 rated home improvement suppliers and fitters

Job description

Renuity is looking for a IT Service Desk Specialist to join our team here in Madison! The IT Service Desk Specialist is a key member of the Renuity Service Desk team, responsible for delivering entry-level to intermediate-level support to end users across the enterprise. This role is essential in assisting various divisions and geographic locations with their IT-related inquiries and issues. The IT Service Desk Specialist will work closely with users to diagnose and resolve technical problems, ensuring high levels of customer satisfaction.
What You'll Do:
  • Exceptional Customer Service
    • Deliver the highest level of exceptional customer service throughout every customer interaction
    • Respond promptly to service requests and incidents, ensuring timely and effective resolution
  • Problem Determination and Resolution
    • Conduct initial problem diagnosis, providing accurate troubleshooting for incidents and service requests related to supported software, hardware, and technology infrastructure
  • Information Collection and Communication
    • Gather relevant information using organizational tools, customer conversations, and support tools
    • Communicate with customers through various channels (phone, email, chat) to ensure clarity and understanding
  • Escalation Management
    • Escalate complex issues swiftly when necessary, ensuring that unresolved tickets are addressed within established timelines
    • Document detailed, meaningful notes in the ticketing system for reference by other support staff and escalation teams
  • Incident and Request Prioritization
    • Adjust priority levels appropriately based on incident criticality and service level agreement (SLA) compliance
    • Accurately categorize incidents and requests for effective logging and tracking
  • Customer Relationship Building
    • Foster a positive customer support experience by understanding customer problems and ensuring timely resolutions or escalations
    • Provide ongoing communication regarding progress updates with a professional demeanor
  • Technical Support Proficiency
    • Support operating systems including Windows, MacOS, iOS, and iPadOS, ensuring users receive comprehensive assistance
  • Compliance with Corporate Policies
    • Adhere to corporate policies and procedures to guarantee compliance across all support activities
  • Local Service Desk Contact
    • Act as the primary local contact for the Service Desk within the collocated division, addressing technology-related requests and inquiries
  • Collaboration and Team Participation
    • Engage actively in Technology Services team meetings, collaborating with peers to enhance service delivery and team effectiveness
    • Contribute to providing technology services and project support across all Renuity divisions and locations

What You'll Bring:
  • Technical degree in information systems, computer science or related field
  • 1+ years of information technology experience
  • Supporting Windows, macOS, iOS, and iPadOS
  • Knowledge of M365, Teams, SharePoint, OneDrive
  • Communication Skills: Strong verbal and written communication abilities necessary for effective customer interaction
  • Technical Knowledge: Proficiency in troubleshooting and resolving issues related to software and hardware
  • Problem-Solving Skills: Ability to quickly identify issues and develop effective solutions
  • Customer-Centric Mindset: Commitment to fostering positive customer relationships and enhancing user experience
  • Collaboration: Willingness to work as part of a team and contribute to group objectives

What We Offer:
  • Full benefits package including health, vision, dental and 401k match up to 6%
  • PTO and holidays
  • Career Advancement

About Renuity
Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.
To learn more, visit Renuity's About Us page.
#RHB
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
To access Renuity's Privacy Policy, please click here: Privacy Policy

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