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Entry Level Information Technology Fresh Graduate Jobs

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

PIONEER CENTER for Human Services IT Assistant (Part-Time) Entry Level Department: IT Job Status ... Thinking - Develops fresh ideas and resolves difficult challenges. • Ethics & Integrity ...

Entry-Level IT Support Associate (B)

Dublin, OH · On-site

$16 - $20.75/hr

Expedient is hiring for an entry-level IT Support Associate position in their Dublin data center, offering a fast-track to learning and career growth. The role involves providing technical support ...

IT Support Technician

Saginaw, MI

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

The IT Hardware Technician at Sprout is responsible for the evaluation, testing, and de-manufacturing of electronic equipment, ensuring that all work adheres to quality and safety standards. This ...

IT Support Technician

Saginaw, MI

$20 - $27.50/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

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Showing results 1-20

Entry Level Information Technology Fresh Graduate information

See salary details

$25K

$47.8K

$68.5K

How much do entry level information technology fresh graduate jobs pay per year?

As of Jun 15, 2026, the average yearly pay for entry level information technology fresh graduate in the United States is $47,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $52,000.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Information Technology Fresh Graduate vs Help Desk Technician?

AspectEntry Level Information Technology Fresh GraduateHelp Desk Technician
Required CredentialsDegree in IT or related field, certifications optionalDegree in IT or related field, certifications like CompTIA A+ preferred
Work EnvironmentEntry-level, training-focused, often in office settingsCustomer support, troubleshooting, help desk software
Employer & Industry UsageEntry-level roles across various industries, including tech, finance, healthcarePrimarily in IT support, tech companies, and service providers

While both roles require a foundational understanding of IT and similar educational backgrounds, Help Desk Technicians typically need specific certifications and focus on customer support and troubleshooting. Entry Level IT Fresh Graduates often have broader learning opportunities and may start in various IT-related roles, including help desk positions.

What cities are hiring for Entry Level Information Technology Fresh Graduate jobs? Cities with the most Entry Level Information Technology Fresh Graduate job openings:
What are the most commonly searched types of Information Technology Fresh Graduate jobs? The most popular types of Information Technology Fresh Graduate jobs are:
What states have the most Entry Level Information Technology Fresh Graduate jobs? States with the most job openings for Entry Level Information Technology Fresh Graduate jobs include:
What job categories do people searching Entry Level Information Technology Fresh Graduate jobs look for? The top searched job categories for Entry Level Information Technology Fresh Graduate jobs are:
Infographic showing various Entry Level Information Technology Fresh Graduate job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 40% Full Time, 53% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,831 per year, or $23 per hour.
IT Specialist

$12 - $16/hr

Full-time

Posted 26 days ago


My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Position Summary

The IT Support Specialist I – Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation, while also gaining exposure to IT projects and higher-level support activities under direct supervision.

This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff. The position does not independently own advanced troubleshooting, system configuration, vendor management, or infrastructure decisions.


Essential Job Duties and ResponsibilitiesLevel 1 Ticket Support & Issue Triage (Primary Responsibility)
  • Serve as the first point of contact for IT support tickets submitted by retail locations.
  • Perform Level 1 troubleshooting using documented procedures, knowledge base articles, and checklists.
  • Accurately document issues, troubleshooting steps, and resolutions in the ticketing system.
  • Identify when issues exceed Level 1 scope and escalate appropriately.
  • Follow defined SLAs, escalation paths, and prioritization guidelines.

Assisted Level 2 Support (Under IT Manager Oversight)
  • Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff.
  • Support diagnostics and remediation efforts for more complex issues after initial triage.
  • Perform tasks such as testing, validation, documentation, or implementation support without independent ownership.
  • Use Level 2 exposure as a learning opportunity to build technical skills.

Project Support & Implementation Assistance
  • Participate in IT projects such as system rollouts, upgrades, store openings, or equipment refreshes under IT Manager direction.
  • Assist with project-related tasks including preparation, deployment support, testing, and documentation.
  • Follow established project plans, timelines, and change management processes.
  • Does not act as a project owner or lead.

Hardware & Peripheral Support (Level 1 / Assisted Level 2)
  • Perform basic troubleshooting and setup for store hardware and peripherals.
  • Assist with hardware replacement and deployment using predefined configurations.
  • Support higher-level hardware troubleshooting only with supervision.

Network & Internet Support (Basic / Assisted)
  • Perform basic connectivity checks and validation steps.
  • Assist with ISP or aggregator ticket coordination.
  • Support additional diagnostics or remediation steps as directed.
  • No independent network configuration authority.

UCaaS / VoIP, Printer & CCTV Support (Level 1 / Assisted)
  • Perform basic troubleshooting and verification steps.
  • Assist with provisioning, replacements, or testing as directed.
  • Escalate complex issues or perform assisted troubleshooting with oversight.

System Access & User Support
  • Handle basic access requests such as password resets and access verification.
  • Assist with access provisioning tasks with proper approvals.
  • Support audits or access reviews as requested.
  • High school diploma or equivalent required
  • IT coursework, certification, or training preferred

Experience:

  • 0–1 years of IT support or helpdesk experience preferred