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Entry Level Information Technology Fresh Graduate Jobs

My Wireless

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

Pioneer Center

IT Assistant - Part Time

Mchenry, IL · On-site

$15/hr

PIONEER CENTER for Human Services IT Assistant (Part-Time) Entry Level Department: IT Job Status ... Thinking - Develops fresh ideas and resolves difficult challenges. • Ethics & Integrity ...

Lightedge

IT Support Technician

Kansas City, KS · On-site

$20.75 - $28.50/hr

Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees and help ensure they have the tools they need to be successful. This role serves as a first point ...

Lightedge

IT Support Technician

Kansas City, MO · On-site

$21 - $28.75/hr

Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees and help ensure they have the tools they need to be successful. This role serves as a first point ...

McDonald Companies

IT Support Technician

Saginaw, MI

$20 - $27.50/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

Lightedge

IT Support Technician

Kansas City, MO

$21 - $28.75/hr

Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees and help ensure they have the tools they need to be successful. This role serves as a first point ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

Global Data Systems Inc.

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

Description: The IT Support Intern is a supervised, entry-level learning position designed to ... Currently enrolled in--or a recent graduate of--an associate's or bachelor's degree program (or ...

Global Data Systems Inc

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

Description The IT Support Intern is a supervised, entry-level learning position designed to ... Currently enrolled in-or a recent graduate of-an associate's or bachelor's degree program (or ...

Global Data Systems Inc

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

The IT Support Intern is a supervised, entry-level learning position designed to introduce students ... Currently enrolled in-or a recent graduate of-an associate's or bachelor's degree program (or ...

Comfort Windows

IT Administrator

Syracuse, NY · On-site

$22 - $27/hr

Comfort Windows & Doors is seeking an entry-level IT Help Desk Specialist to provide frontline support for end-user devices and core business applications, assist users with internal tools and the ...

Keiser University

IT Help Desk Specialist

Tampa, FL · On-site

Knowledge * Entry level IT support * Knowledge of Microsoft programs (i.e., Word, Excel, Outlook, Access, and PowerPoint) * Knowledge of hardware and software support (RAM, SSD and Printers)

UHS

IT Help Desk Specialist

Tampa, FL

Knowledge * Entry level IT support * Knowledge of Microsoft programs (i.e., Word, Excel, Outlook, Access, and PowerPoint) * Knowledge of hardware and software support (RAM, SSD and Printers)

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All JobsInformation Technology Fresh Graduate JobsEntry Level Information Technology Fresh Graduate Jobs

Entry Level Information Technology Fresh Graduate information

See salary details

$25K

$47.8K

$68.5K

How much do entry level information technology fresh graduate jobs pay per year?

As of Aug 6, 2026, the average yearly pay for entry level information technology fresh graduate in the United States is $47,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $52,000.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Information Technology Fresh Graduate vs Help Desk Technician?

AspectEntry Level Information Technology Fresh GraduateHelp Desk Technician
Required CredentialsDegree in IT or related field, certifications optionalDegree in IT or related field, certifications like CompTIA A+ preferred
Work EnvironmentEntry-level, training-focused, often in office settingsCustomer support, troubleshooting, help desk software
Employer & Industry UsageEntry-level roles across various industries, including tech, finance, healthcarePrimarily in IT support, tech companies, and service providers

While both roles require a foundational understanding of IT and similar educational backgrounds, Help Desk Technicians typically need specific certifications and focus on customer support and troubleshooting. Entry Level IT Fresh Graduates often have broader learning opportunities and may start in various IT-related roles, including help desk positions.

How to get into the entry level information technology fresh graduate field with no experience?

Entry-level information technology positions often require basic knowledge of computer systems, networking, and troubleshooting. Gaining relevant skills through online courses, certifications like CompTIA A+ or Network+, and internships can improve your chances; demonstrating a willingness to learn and problem-solving ability is also important.

What is the easiest entry level information technology job to start at?

An entry-level IT support technician or help desk role is often considered the easiest to start with minimal experience, as it typically requires basic troubleshooting skills, knowledge of operating systems, and customer service abilities. These positions often offer on-the-job training and can serve as a stepping stone to more advanced IT roles.
What cities are hiring for Entry Level Information Technology Fresh Graduate jobs? Cities with the most Entry Level Information Technology Fresh Graduate job openings:
What are the most commonly searched types of Information Technology Fresh Graduate jobs? The most popular types of Information Technology Fresh Graduate jobs are:
What states have the most Entry Level Information Technology Fresh Graduate jobs? States with the most job openings for Entry Level Information Technology Fresh Graduate jobs include:
What job categories do people searching Entry Level Information Technology Fresh Graduate jobs look for? The top searched job categories for Entry Level Information Technology Fresh Graduate jobs are:
Entry Level Information Technology Fresh Graduate jobs near you
Infographic showing various Entry Level Information Technology Fresh Graduate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,831 per year, or $23 per hour.

IT Specialist

My Wireless

Guaynabo, PR • On-site

$12 - $16/hr

Full-time

Re-posted 18 days ago

My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary
The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation, while also gaining exposure to IT projects and higher-level support activities under direct supervision.
This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff. The position does not independently own advanced troubleshooting, system configuration, vendor management, or infrastructure decisions.
Essential Job Duties and Responsibilities
Level 1 Ticket Support & Issue Triage (Primary Responsibility)
  • Serve as the first point of contact for IT support tickets submitted by retail locations.
  • Perform Level 1 troubleshooting using documented procedures, knowledge base articles, and checklists.
  • Accurately document issues, troubleshooting steps, and resolutions in the ticketing system.
  • Identify when issues exceed Level 1 scope and escalate appropriately.
  • Follow defined SLAs, escalation paths, and prioritization guidelines.
Assisted Level 2 Support (Under IT Manager Oversight)
  • Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff.
  • Support diagnostics and remediation efforts for more complex issues after initial triage.
  • Perform tasks such as testing, validation, documentation, or implementation support without independent ownership.
  • Use Level 2 exposure as a learning opportunity to build technical skills.
Project Support & Implementation Assistance
  • Participate in IT projects such as system rollouts, upgrades, store openings, or equipment refreshes under IT Manager direction.
  • Assist with project-related tasks including preparation, deployment support, testing, and documentation.
  • Follow established project plans, timelines, and change management processes.
  • Does not act as a project owner or lead.
Hardware & Peripheral Support (Level 1 / Assisted Level 2)
  • Perform basic troubleshooting and setup for store hardware and peripherals.
  • Assist with hardware replacement and deployment using predefined configurations.
  • Support higher-level hardware troubleshooting only with supervision.
Network & Internet Support (Basic / Assisted)
  • Perform basic connectivity checks and validation steps.
  • Assist with ISP or aggregator ticket coordination.
  • Support additional diagnostics or remediation steps as directed.
  • No independent network configuration authority.
UCaaS / VoIP, Printer & CCTV Support (Level 1 / Assisted)
  • Perform basic troubleshooting and verification steps.
  • Assist with provisioning, replacements, or testing as directed.
  • Escalate complex issues or perform assisted troubleshooting with oversight.
System Access & User Support
  • Handle basic access requests such as password resets and access verification.
  • Assist with access provisioning tasks with proper approvals.
  • Support audits or access reviews as requested.

  • High school diploma or equivalent required
  • IT coursework, certification, or training preferred

Experience:
  • 0-1 years of IT support or helpdesk experience preferred

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