System Support Specialist 1
Sparks, MD · On-site
... informatics, and service. With a focus on regulated, high-volume testing environments, Waters ... The System Support Specialist 1 (SSS1) is an entry-level service engineering professional who ...
Sparks, MD · On-site
... informatics, and service. With a focus on regulated, high-volume testing environments, Waters ... The System Support Specialist 1 (SSS1) is an entry-level service engineering professional who ...
Sparks, MD · On-site
... informatics, and service. With a focus on regulated, high-volume testing environments, Waters ... The System Support Specialist 1 (SSS1) is an entry-level service engineering professional who ...
... informatics, and service. With a focus on regulated, high-volume testing environments, Waters ... entry level to experts in their field, and talent mobility. There are many factors, such as ...
... informatics, and service. With a focus on regulated, high-volume testing environments, Waters ... entry level to experts in their field, and talent mobility. There are many factors, such as ...
... informatics, and service. With a focus on regulated, high-volume testing environments, Waters ... entry level to experts in their field, and talent mobility. There are many factors, such as ...
... informatics, and service. With a focus on regulated, high-volume testing environments, Waters ... entry level to experts in their field, and talent mobility. There are many factors, such as ...
... informatics, and service. With a focus on regulated, high-volume testing environments, Waters ... entry level to experts in their field, and talent mobility. There are many factors, such as ...
... informatics, and service. With a focus on regulated, high-volume testing environments, Waters ... entry level to experts in their field, and talent mobility. There are many factors, such as ...
... informatics, and service. With a focus on regulated, high-volume testing environments, Waters ... entry level to experts in their field, and talent mobility. There are many factors, such as ...
... informatics, and service. With a focus on regulated, high-volume testing environments, Waters ... entry level to experts in their field, and talent mobility. There are many factors, such as ...
Sparks, MD · On-site
... informatics, and service. With a focus on regulated, high-volume testing environments, Waters ... The System Support Specialist 1 (SSS1) is an entry-level service engineering professional who ...
Sparks, MD · On-site
... informatics, and service. With a focus on regulated, high-volume testing environments, Waters ... The System Support Specialist 1 (SSS1) is an entry-level service engineering professional who ...
$41.2K - $52.2K
2% of jobs
$52.2K - $63.1K
10% of jobs
$70K is the 25th percentile. Wages below this are outliers.
$63.1K - $74.1K
21% of jobs
$74.1K - $85K
16% of jobs
The median wage is $86K / yr.
$85K - $96K
12% of jobs
$96K - $106.9K
7% of jobs
$114.8K is the 75th percentile. Wages above this are outliers.
$106.9K - $117.8K
10% of jobs
$117.8K - $128.8K
9% of jobs
$128.8K - $139.7K
4% of jobs
$139.7K - $150.7K
6% of jobs
$150.7K - $161.6K
3% of jobs
$41.2K
$95.5K
$161.6K
To thrive as an Entry Level Informatics professional, you typically need a bachelor’s degree in informatics, computer science, health information management, or a related field, along with basic data analysis and problem-solving abilities. Familiarity with databases, data visualization tools, electronic health records (EHRs), and software such as SQL or Python is advantageous, and certifications like CompTIA IT Fundamentals or Certified Associate in Healthcare Information and Management Systems (CAHIMS) can be helpful. Strong communication skills, attention to detail, and the ability to work collaboratively are valuable soft skills for the role. These skills and qualities enable entry-level informatics professionals to effectively manage data, support decision-making, and contribute to team-based projects in data-driven environments.
An Entry Level Informatics job involves working with data, technology, and systems to improve processes in various industries like healthcare, business, or IT. Responsibilities may include data analysis, system support, programming, and ensuring data integrity. These roles often require knowledge of databases, analytics tools, and basic programming. Employers typically seek candidates with a degree in informatics, computer science, or a related field. This position serves as a foundation for advancing into specialized informatics roles over time.
Entry Level Informatics professionals are often responsible for collecting, organizing, and analyzing data to support operational and strategic decisions within organizations, frequently in healthcare, business, or research settings. Common daily tasks include maintaining data quality, creating basic reports, supporting software or database management, and assisting with troubleshooting technical issues. You may also work closely with cross-functional teams, helping translate technical information for non-technical stakeholders. This collaborative and analytical environment provides a strong foundation for learning more advanced informatics processes and can open up pathways toward roles with increasing responsibility, such as data analyst or informatics specialist.

Full-time
Medical, Life
Re-posted 5 days ago
7.3
Based on 140 frontline employees who took The Breakroom Quiz
303rd of 487 rated machine equipment manufacturers
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job DescriptionSummary:
The System Support Specialist 1 (SSS1) is an entry-level service engineering professional who serves as a key technical contributor within Global Technical Services for the BD COR System. In this role, the SSS1 applies systems-thinking principles to support fielded diagnostic systems, ensuring product reliability, serviceability, and a high-quality customer experience throughout the product lifecycle.
The SSS1 works under general direction and collaborates closely with Field Service, Engineering subject matter experts (SMEs), Quality, Manufacturing and R&D partners to investigate issues, analyze performance data and support sustaining and continuous improvement initiatives. While not an R&D role, the SSS1 leverages foundational engineering concepts to translate real-world field performance into actionable service solutions and feedback for product improvement.This position offers broad exposure to complex electro-mechanical and software-driven diagnostic systems, as well as structured methodologies for troubleshooting and performance monitoring in a regulated environment.
Ideal Candidate:
The successful SSS1 willdemonstratea strong commitment to thoroughness and attention to detail when investigating technical issues, ensuring that root causes are fully understood, clearly documented, and effectively addressed. The SSS1 will bring a proactive mindset,identifyingpotential system, service, or process risks early, andleveragestrong problem-solving skills to guideand influence others. This includes applying clear logic, data-driven insights, and sound technical judgment to support decisions. Strong written, verbal, and interpersonal communication skills are essential for this role.
Responsibilities:
Evaluates problems of moderate complexity and applies analytical/scientific principles to provide solutions to a variety of technical problems under general direction.
Drives root cause investigations, both remote and on-site, to resolve field issues, collaborating across Service, Quality and R&D.
Assumes a technical contributor role and works closely with other functional groups, such as systems engineering, software engineering, qualityengineeringand operations.
Collects,analyzesand interprets service, producthealthand field performance data toidentifytrends, supportcorrectiveand preventative actions, and propose operational and system improvements.
Develops,reviewsandmaintainsservice engineering documentation, including service procedures,checklistsand technical guides.
Minimum Qualifications:
B.S. in Mechanical, Biomedical, Electrical Engineering, or closely related discipline.
Relevantinternship or thesis-based applications in fields such as Medical Technology, Life Sciences, and Diagnostic Instrument development or a combination of education andprofessionalexperience.
Experienceevaluatingtechnical problems using analytical and data-driven approaches.
Familiarity with electro-mechanical systems, automation, and software-enabled instrumentation.
Experience or willingnessto work effectively as a technical contributor on cross-functional teams.
Ability to work Onsite daily
PreferredEducation &Experience:
M.S. in Mechanical, Biomedical, Electrical Engineering, or closely related discipline.
Exposure to diagnostic instrumentation, preferablythat whichleveragesautomation technologies such as fluid handling, robotics, imaging systems, and spectral/fluorescent analysis.
Experience working in FDA and/or ISO regulated environments.
Experience supporting global or cross-regional teams.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
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Primary Work LocationUSA MD - Sparks - 7 Loveton CircleAdditional LocationsWork ShiftAt BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
Salary Range Information
$66,700.00 - $106,700.00 USD AnnualSourced by ZipRecruiter
BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.
Medical equipment and supplies manufacturing and manufacturing
10,000+ Employees
Franklin Lakes, NJ, US