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Entry Level Helpdesk Jobs in Rochester, IN (NOW HIRING)

Your work will help ensure packaging meets quality, regulatory, manufacturing, usability, and cost requirements. This role is well suited to an entry-level engineer with a degree in Packaging Science ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Warehouse Packaging Associate

Warsaw, IN · On-site

$18.50 - $20/hr

High School Diploma or GED * Entry-level role with no prior experience needed * Ability to follow ... We have 2nd and 3rd shifts available and can help you choose the best shift to fit your schedule!

Showing results 41-60

Entry Level Helpdesk information

See Rochester, IN salary details

$11

$21

$31

How much do entry level helpdesk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for entry level helpdesk in Rochester, IN is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.13 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What cities near Rochester, IN are hiring for Entry Level Helpdesk jobs?

Cities near Rochester, IN with the most Entry Level Helpdesk job openings:

Infographic showing various Entry Level Helpdesk job openings in Rochester, IN as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,772 per year, or $21.5 per hour.

Packaging Engineer I

Warsaw, IN • On-site

Other

Posted 9 days ago


Key responsibilities

  • Design and develop packaging solutions for orthopedic implants and surgical instruments.

  • Support packaging tests, product evaluations, and validation activities, including writing test protocols and analyzing test results.

  • Coordinate product and packaging evaluations with surgeons and cross-functional stakeholders.


Job description

We’re seeking a Packaging Engineer I to support the design, development, testing, and validation of packaging solutions for orthopedic implants and surgical instruments.

Working under the direction of a Project Leader or Manager, you’ll contribute to new product development and product launches. Your work will help ensure packaging meets quality, regulatory, manufacturing, usability, and cost requirements.

This role is well suited to an entry-level engineer with a degree in Packaging Science, Packaging Engineering, Engineering, or a related field. Academic or practical experience with medical device packaging, sterile packaging, packaging design, testing, or validation is welcome.

  • Duration:12 months
  • Employment type:C2C / freelance
  • Location:Warsaw, Indiana, United States
  • Work mode:Hybrid or on-site

Key responsibilities:

  • Design and develop packaging solutions for orthopedic implants and surgical instruments.
  • Create packaging concepts that support manufacturability, inspectability, functionality, and cost efficiency.
  • Produce prototype models and samples to evaluate and refine packaging concepts.
  • Support packaging tests, product evaluations, and validation activities.
  • Write test protocols and assist with the analysis and documentation of test results.
  • Coordinate product and packaging evaluations with surgeons and cross-functional stakeholders.
  • Develop and maintain packaging specifications and design assurance documentation.
  • Provide manufacturing support during packaging development and product launches.
  • Work with project teams to meet applicable quality, regulatory, and manufacturing requirements.
  • Support packaging development throughout the product development process.

Required qualifications:

  • Bachelor’s degree in Packaging Science, Packaging Engineering, Engineering, or a related field.
  • 0-1 year of professional experience in packaging engineering, packaging development, product development, or a related engineering discipline.
  • Knowledge of design for manufacturability and cost-effective product design.
  • Understanding of packaging design, prototype development, testing, and validation.
  • Ability to prepare technical documentation, specifications, protocols, and test reports.
  • Strong analytical, problem-solving, communication, and collaboration skills.

Preferred qualifications

  • Academic or professional exposure to the medical device industry.
  • Knowledge of orthopedic implants, surgical instruments, or sterile medical products.
  • Familiarity with sterile packaging and sterile barrier systems.
  • Knowledge of ISO 11607, ISO 13485, and/or FDA requirements.
  • Exposure to packaging validation, product testing, design assurance, or regulated product development.

Why choose us

  • An international community bringing together more than 110 different nationalities
  • An environment where trust is central: 70% of our leaders started their careers at the entry level
  • A strong training system with our internal Academy and more than 250 modules available
  • A dynamic work environment that frequently comes together for internal events (afterworks, team buildings, etc.)

Amaris Consulting promotes equal opportunities. We are committed to bringing together people from diverse backgrounds and creating an inclusive work environment. In this regard, we welcome applications from all qualified individuals, regardless of sex, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

Who are we?

Amaris Consulting isan independent technologyconsulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here’s what our recruitment process looks like:
Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!

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