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Entry Level Helpdesk Jobs in Rochester, IN (NOW HIRING)

Culver's

Entry Level Manager

Warsaw, IN · On-site

$17 - $19/hr

Build and lead great shifts, empower team members, and help maintain a positive attitude throughout the restaurant. If you're a natural leader who can rally a team to be its best, we'd love to have ...

Culver's

Entry Level Manager

Warsaw, IN · On-site

$17 - $19/hr

Build and lead great shifts, empower team members, and help maintain a positive attitude throughout the restaurant. If you're a natural leader who can rally a team to be its best, we'd love to have ...

Globe Life

Entry-Level Sales Manager

Logansport, IN · On-site

Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.

TEKsystems

Asset Inventory Technician

Logansport, IN

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an entry-level to junior-level position and will be 100% onsite. Potential for the role to ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Posted today

TEKsystems

Asset Inventory Technician

Logansport, IN

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an entry-level to junior-level position and will be 100% onsite. Potential for the role to ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

New

AID of Indiana

Direct Support Professional

Kokomo, IN

$16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... AID in entry level positions! Seeking: Full Time Direct Support Professionals to work with ... You must be willing to helping individuals with ADLs (activities of daily living), which includes ...

AID of Indiana

Direct Support Professional

Kokomo, IN

$16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... AID in entry level positions! Seeking: Full Time Direct Support Professionals to work with ... You must be willing to helping individuals with ADLs (activities of daily living), which includes ...

Clayton Homes

Materials Coordinator

Wakarusa, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

From entry-level to more experienced positions, we're actively recruiting individuals who are ... help our team members achieve their financial goals. Additional benefits include paid parental ...

New

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Showing results 21-40

All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Rochester, IN

Entry Level Helpdesk information

See Rochester, IN salary details

$11

$21

$31

How much do entry level helpdesk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level helpdesk in Rochester, IN is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.13 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What cities near Rochester, IN are hiring for Entry Level Helpdesk jobs?

Cities near Rochester, IN with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Rochester, IN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,772 per year, or $21.5 per hour.

Laborer- Entry Level

50018 Heidelberg Materials US Cement LLC

Logansport, IN • On-site

$26.21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Line of Business: Cement & White

About Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

  • Perform general labor duties including cleaning, shoveling, and material handling

  • Operate hand tools and assist with equipment maintenance

  • Support plant operations and production teams as needed

  • Follow all safety procedures and report hazards promptly

  • Assist with loading/unloading and site organization tasks

What Are We Looking For

  • Ability to work safely and follow instructions

  • Physically capable of performing manual labor in various conditions

  • Willingness to learn and take on new responsibilities

  • Strong work ethic and reliability

  • Team-oriented with good communication skills

Conditions of Employment

  • Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check

  • Some positions require FMCSA regulated ongoing drug and alcohol testing

Work Environment

  • Role operates primarily in environments where the conditions include moving mechanical equipment, inclement weather, heat, cold, humidity, and elevated noise level.

What We Offer

  • $26.21 per hour

  • 401(k) retirement savings plan with an automatic company contribution as well as matching contributions

  • Highly competitive benefits programs, including:

    • Medical, Dental, and Vision along with Prescription Drug Benefits

    • Health Savings Account (HSA), Health Reimbursement Account (HRA), and Flexible Spending Account (FSA)

    • AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance

    • Paid Bonding Leave, 10 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled

As part of our hiring process, we may use AI-assisted tools to support the screening and evaluation of candidate applications and interviews. These tools help streamline the initial assessment, but all decisions about candidate advancement are made by human recruiters and hiring managers. While technology supports early steps, every interview will be handled by experienced recruiters and hiring managers to provide a personal touch.

Apply