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Entry Level Helpdesk Jobs in Edmonton, AB (NOW HIRING)

Go Auto

Sales Associate (Go Auto Outlet West)

Edmonton, AB · On-site

  • Medical

  • Dental

  • PTO

Many of our leaders started in entry-level or sales roles. * Benefits That Matter: You'll have ... Welcome customers and help them find the right vehicle * Build relationships and create a great ...

Go Auto

Sales Associate (Go Auto Outlet West)

Edmonton, AB · On-site

  • Medical

  • Dental

  • PTO

If you bring the right attitude, work ethic, and customer-first mindset, we'll help you learn the ... Many of our leaders started in entry-level or sales roles. * Benefits That Matter: You'll have ...

Go Auto

Sales Associate (Go Auto Outlet West)

Edmonton, AB · On-site

  • Medical

  • Dental

  • PTO

If you bring the right attitude, work ethic, and customer-first mindset, we'll help you learn the ... Many of our leaders started in entry-level or sales roles. * Benefits That Matter: You'll have ...

Go Auto

Sales Associate (Go Auto Outlet West)

Edmonton, AB · On-site

  • Medical

  • Dental

  • PTO

If you bring the right attitude, work ethic, and customer-first mindset, we'll help you learn the ... Many of our leaders started in entry-level or sales roles. * Benefits That Matter: You'll have ...

Go Auto

Sales Associate (Go Auto Outlet West)

Edmonton, AB · On-site

  • Medical

  • Dental

  • PTO

Many of our leaders started in entry-level or sales roles. * Benefits That Matter: You'll have ... Welcome customers and help them find the right vehicle * Build relationships and create a great ...

Palmer Johnson

Service Assistant

Edmonton, AB · On-site

This is a great entry-level opportunity for someone who enjoys hands-on work, has mechanical ... Receive, organize parts and help maintain an accurate inventory. * Pick, pack, and load outgoing ...

Lordco Parts Ltd.

Delivery Driver

Edmonton, AB

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

Are you looking for a full-time, entry-level job close to home? A job that comes with a company car, too? Join our team today and let us help you turn your ambitions into reality! Lordco Auto Parts ...

Alberta Health Services

Registered Nurse

Edmonton, AB · On-site

CA$40.76 - CA$55.79/hr

The RN primarily strives to help their patients reach realistic health care goals through ... Entry level pediatric nurses in the Oncology/Hematology unit will see a variety of service ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Edmonton, AB

Entry Level Helpdesk information

See Edmonton, AB salary details

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$15

$23

How much do entry level helpdesk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level helpdesk in Edmonton, AB is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.99 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What are the most commonly searched types of Helpdesk jobs in Edmonton, AB?

The most popular types of Helpdesk jobs in Edmonton, AB are:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Edmonton, AB as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $32,390 per year, or $15.6 per hour.

Electrical Engineer-in-Training

BBA, Inc.

Edmonton, AB • On-site

Full-time

Re-posted 28 days ago

Job description

Your future role on our team

Join BBA and make the most of your experience byactively contributing to the various stages of major electrical engineeringprojects, from the earliest stages of the business relationship to onsiteequipment commissioning.

You'll be using your leadership skills every day,whether it's to develop trusting relationships with our partners in the region,train the next generation or manage a passionate team.

This role will give you the opportunity to take thelead, while also being in the thick of the action by working closely withtalented people.

With us, you'll get the opportunity to...

  • Work with engineers, designers and drafters in preparing deliverables that meet BBA and client standards
  • Help prepare design deliverables under the supervision of project engineers
  • Assist with calculations and studies
  • Assist with site inspections, testing and commissioning at client sites

Apply