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Entry Level Helpdesk Jobs in Crofton, MD (NOW HIRING)

Nexera

Entry Level Remote Sales Role

Washington, DC · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team ... In this role, you will help families find the right financial protection coverage for their needs ...

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Entry Level Helpdesk information

See Crofton, MD salary details

$12

$23

$34

How much do entry level helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level helpdesk in Crofton, MD is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.25 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Crofton, MD? The most popular types of Helpdesk jobs in Crofton, MD are:
What cities near Crofton, MD are hiring for Entry Level Helpdesk jobs? Cities near Crofton, MD with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Crofton, MD as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,699 per year, or $23.4 per hour.

Entry-Level Roofing Sales Representative

Absolute Roofing

Bowie, MD

Full-time

Re-posted 3 days ago

Job description

Position: Entry-Level Roofing Sales Representative

Ready to turn your people skills into a real career with unlimited earning potential? We are looking for outgoing, motivated individuals to join our Roofing Sales Team. No experience needed—we train you!

What You’ll Do:
  • Meet homeowners in local neighborhoods.
  • Inspect roofs for storm or age-related damage.
  • Help customers find the best roofing solutions.
  • Generate sales and earn high commissions.
What We’re Looking For:
  • Strong communication and people skills.
  • A motivated, competitive, and driven mindset.
  • A valid driver’s license and a reliable vehicle.
  • Comfortable working outdoors and climbing ladders.
What We Offer:
  • Six-figure earning potential (Commission-based).
  • Full training from experienced industry leaders.
  • Fast-track career growth opportunities.
  • Exciting bonuses and team incentives.
Apply Now and Start Building Your Future!

Drop your resume or send us a message to schedule an interview.


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