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Entry Level Helpdesk Jobs in Covington, KY (NOW HIRING)

Carvana

Entry-level Auto Technician

Fairfield, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-level Auto Technician

Fairfield, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Aerotek

Entry Level Recruiter

Hebron, KY

$45K/yr

Job Title: Entry Level Recruiter The Entry Level Recruiter role combines sales, recruiting, and ... to help you succeed and advance in your career. Job Type & Location This is a Permanent position ...

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Entry Level Helpdesk information

See Covington, KY salary details

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$22

$32

How much do entry level helpdesk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level helpdesk in Covington, KY is $22.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.19 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What cities near Covington, KY are hiring for Entry Level Helpdesk jobs?

Cities near Covington, KY with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Covington, KY as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $46,740 per year, or $22.5 per hour.

Sales Representative Entry-Level

Summit Business Group

Independence, KY • On-site

Full-time

Posted 24 days ago

Job description

Position: Sales Representative Entry-Level

Company Overview:

Join Summit Business Group, where we turn ambition and determination into success in the thriving world of insurance sales. At Summit, we believe in a collaborative, team-driven environment that promotes excellence, resilience, and a positive attitude. With our comprehensive training and ongoing support, you'll be empowered to achieve your career goals and make a meaningful impact.

Role Summary:

We're on the lookout for enthusiastic and driven individuals to join our sales team! This entry-level position is ideal for anyone eager to embark on a rewarding career, regardless of prior sales experience. We prioritize qualities like resilience, adaptability, and a genuine passion for helping others. If you possess a competitive spirit and a commitment to excellence, you'll thrive at Summit as you embrace new challenges and achieve success in insurance sales.

Ideal Candidate Profile:

  • Self-motivated and confident

  • Disciplined with a strong sense of purpose

  • Skilled at overcoming challenges and closing sales

  • Ready to commit to full-time hours

  • Proven track record of high performance in personal or professional pursuits

  • Passionate about making a positive difference

  • Thrives in a dynamic and fast-paced environment

Position Overview: As an insurance agent with us, you will be responsible for cultivating and managing your own client base. This role involves meeting with business owners and decision-makers to offer our suite of supplemental insurance products and services. You will receive comprehensive training and ongoing support to help you succeed in your assigned sales territory.

Responsibilities:

  • Respond to client inquiries via email and phone

  • Schedule and conduct client meetings to assess needs

  • Build and maintain relationships with local businesses

  • Generate new leads through cold calling and networking

  • Set and achieve monthly and quarterly sales goals

  • Collaborate with team members and managers as needed

  • Maintain accurate records of sales activities

Compensation and Benefits:

  • A competitive weekly draw pay with commission and bonuses from the start.

  • Access to quarterly and annual incentives such as trips, cash bonuses, and stock options.

  • Short sales cycle, typically less than 3 business days.

  • CRM and classroom and field training.

  • Licensing reimbursement (of state fees)

  • Extensive ongoing training and professional development opportunities

  • Opportunities for advancement and career growth

  • Supportive and inclusive company culture

Additional Qualifications:

  • Health & Life general lines license preferred (or willingness to obtain)

  • Bachelor's degree or equivalent work experience

  • Relevant sales experience considered a plus

How to Apply: If you are ready to embark on a fulfilling career in sales and make a difference in people's lives, we want to hear from you! Submit your resume and cover letter detailing your qualifications and why you are passionate about joining our team.

Summit is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals of all backgrounds to apply.

Visit us at: https://www.yoursummitinsurance.com/