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Entry Level Helpdesk Jobs in Nebraska (NOW HIRING)

Olsson

Entry-Level Surveyor

Omaha, NE · On-site

We are seeking a motivated, detail-oriented Entry-Level Surveyor who enjoys working outdoors to ... By providing precise measurements and data, surveyors help create the foundations for ...

Olsson

Entry-Level Surveyor

Lincoln, NE · On-site

We are seeking a motivated, detail-oriented Entry-Level Surveyor who enjoys working outdoors to ... By providing precise measurements and data, surveyors help create the foundations for ...

Results Contracting

Entry Level Sales

Omaha, NE · On-site

We provide a structured and proven Phase Training Program that has repeatedly helped new reps get their first signed contracts in as little as a week, without prior experience or weeks of boring ...

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Entry Level Helpdesk information

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$12

$22

$32

How much do entry level helpdesk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level helpdesk in Nebraska is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.76 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Nebraska? The most popular types of Helpdesk jobs in Nebraska are:
What cities in Nebraska are hiring for Entry Level Helpdesk jobs? Cities in Nebraska with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Nebraska as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $45,912 per year, or $22.1 per hour.

Client Relations Representative - Entry-Level

MCL Talent Partners

Springfield, NE

$50K - $95K/yr

Full-time

Posted 7 days ago

Job description

Job Title: Client Relations Representative (Entry-Level)
Location: Omaha, NE Metro
Job Type: Full-Time | In-Person | Client-Facing
Pay: $50,000 – $95,000+ first year (performance-based)

MCL Talent Partners is recruiting for a local agency that builds teams from the ground up. This is an entry-level, client-facing sales role with a path into account management and leadership for those who perform.

Day-to-day reality:

  • Meet with prospective and current clients in person
  • Present products and help them enroll
  • Build and maintain long-term client relationships
  • Manage your own schedule, follow-ups, and pipeline
  • Work standard Monday–Friday business hours

Who succeeds in this role:

  • Reliable, coachable people who communicate well
  • Individuals coming from customer service, retail, or supervisory backgrounds
  • Those comfortable with performance-based (commission) pay
  • People who have a valid driver's license and reliable transportation
  • Willingness to complete state licensing (training and support provided)

Why people take this job:

  • Clear path to advance for top performers
  • Structured daytime schedule (no nights/weekends)
  • Hands-on training and mentorship

Compensation:

  • Uncapped commissions + bonuses.
  • Target First-Year Range: $50,000 - $95,000+. Depending on individual execution and production.

Recruiter Notice: MCL Talent Partners is an independent, third-party recruiting firm executing a specialized search for our client. This role is not an internal position with the recruiting firm.

Next Step: Apply today to schedule a confidential detailed overview of the opportunity and role with the local leadership team.

Apply