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Entry Level Helpdesk Jobs in Montana (NOW HIRING)

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Entry Level Helpdesk information

See Montana salary details

$11

$21

$31

How much do entry level helpdesk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level helpdesk in Montana is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Montana? The most popular types of Helpdesk jobs in Montana are:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Montana as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,198 per year, or $21.2 per hour.

Entry Level Planer

Thompson River Lumber Co of MT, Inc.

Thompson Falls, MT • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Machine Operators and Operator Helpers (Entry Level) - Planer
Machine Operators and Operator Helpers (Entry Level) - Planer.
This is an entry-level role with the expectation that self-motivated individuals will advance into progressively skilled equipment operator positions. The successful applicant will be allowed an appropriate amount of time to train for this job and must be willing to cross-train within any department.
What you will do:
  • Perform entry level lumberyard duties, housekeeping duties, including use of a shovel, etc
  • Stack various lengths of lumber
  • Assigned tasks indoors and outdoors, no matter the weather conditions
  • Monitor lumber movement
  • Move lumber through the process ensuring no lumber cross-ups
  • Clear jammed lumber as necessary
  • Assist others as necessary
  • Follow all Safe Work Procedures
  • Utilize downtime or slow time to enhance the appearance and productivity of the department
  • Perform all job assignments in an effective and timely manner with minimal supervision
  • Operate necessary equipment according to procedures
  • Cleaning of the equipment
  • Other duties as assigned.

Job Requirements:
Safety performance and attendance are key requirements
Move safely, quickly, and perform duties with repetitious movement. Sit and/or stand for shift, reach with hands and arms, stoop, squat, twist, push and pull, maintain balance, bend at the waist, kneel, walk varying distances, and climb stairs. Must be able to tolerate all weather elements, loud conditions, vibrations and airborne particles (sawdust).
Qualifications:
We look for applicants with recent good work history, longevity and verifiable references.
All applicants must be 18 years or older.
Must have a valid drivers license.
Entry level wage. Must be able to pass a pre-employment drug screen. Benefits Available including: sick days, paid time off, medical, dental, vision, life insurance, flex, 401K, profit sharing. You MUST complete and submit the application. It can be printed below, completed and dropped off in our main office. This is a full time position Day Shift - Monday thru Friday
The starting wage for this position is $17.50/hr.

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