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Entry Level Helpdesk Jobs in Alberta (NOW HIRING)

Skechers

Retail Key Holder

Lethbridge, AB · On-site

CA$21.85/hr

In this entry-level management role, you'll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail ...

Skechers

Retail Key Holder

Grande Prairie, AB

CA$21.85/hr

In this entry-level management role, you'll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail ...

Skechers

Retail Key Holder

Edmonton, AB

In this entry-level management role, you'll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail ...

Skechers

Retail Key Holder

Medicine Hat, AB · On-site

CA$21.68/hr

In this entry-level management role, you'll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail ...

Skechers

... helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Product Specialist

Calgary, AB

CA$19/hr

... helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Part Time Product Specialist

Lloydminster, AB

CA$20/hr

... helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Part Time Product Specialist

Medicine Hat, AB · On-site

CA$20/hr

... helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Seasonal Retail Sales Associate

Calgary, AB

CA$20/hr

... helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Grande Prairie, AB

CA$20/hr

... helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Alberta

Entry Level Helpdesk information

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Alberta? The most popular types of Helpdesk jobs in Alberta are:
What cities in Alberta are hiring for Entry Level Helpdesk jobs? Cities in Alberta with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Alberta as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Retail Key Holder

Skechers

Lethbridge, AB • On-site

CA$21.85/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Skechers rating

6.4

Company rating: 6.4 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

41st of 61 rated fashion and textile manufacturers

Job description

WHO WE ARE:
Headquartered in Southern California, Skechers-the Comfort Technology Company-has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.
ABOUT THE ROLE:
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you'll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail Management role, this opportunity offers room to thrive within the Skechers global brand.

COMPENSATION RATE

STARTING RATE: $21.85

HOURLY RANGE: $21.85

BENEFIT HIGHLIGHTS:

  • Competitive pay with regular increases.
  • Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!).
  • Flexible schedules to support work-life balance.
  • On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.
  • Opportunities for career advancement in Retail Management with a global brand like Skechers.
  • Additional Benefits & Perks to be reviewed during the interview process.

WHAT YOU WILL DO:

  • Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
  • Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
  • Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
  • Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
  • Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
  • Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
  • Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

WHAT WE NEED FROM YOU:

  • Ability to work a varied schedule, including evenings, weekends, and holidays.
  • Problem solving skills to resolve any issues that may arise in-store.
  • Highly organized to manage inventory, staffing, and other operational tasks.
  • Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
  • Comfortable mentoring team members and communicating with all levels of the store team.
  • Acts with a sense of confidentiality and urgency.

REQUIREMENTS:

  • High school diploma or equivalent preferred but not required.
  • Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
  • Sales skills to drive revenue growth and meet targets.
  • Excellent communication skills in written, verbal and interpersonal skills.
  • Must be at least 18 years of age at time of application.

Step into your next retail career with Skechers!

About Skechers
Skechers, a global Fortune 500 company, developsand markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

Equal Employment Opportunity
Skechers is an equal opportunity employer and, as such, Skechers is committed to providing equal employment opportunities to all applicants and employees. Skechers employs and treats any and all applicants and employees on the basis of merit, qualifications, and competence. No question on this application is used for the purpose of limiting or excusing an applicant from consideration for employment.

Reasonable Accommodation
I understand that Skechers makes reasonable accommodations for disabled employees if requested, unless to do so would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to fulfill the essential functions of your job.

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