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Entry Level Helpdesk Jobs in Alberta (NOW HIRING)

Aerotek

Entry Level Recruiter/Sales Trainee

Calgary, AB · On-site

CA$86K - CA$102K/yr

To ensure your success, you will take part in a comprehensive training program, surrounded by a positive and supportive culture that encourages everyone to help develop themselves and others

Marmon

Camrose- Operator/Helper

Camrose, AB · On-site

CA$28.87/hr

Railserve is hiring dependable, safety-focused Operator/Helpers in Camrose, AB to support daily ... This is an entry-level opportunity with training provided for individuals who are reliable, safety ...

New

Fountain Tire

Automotive Tire Technician, Leduc

Leduc, AB · On-site

CA$17 - CA$22/hr

Experienced Automotive Tire Technician wages: $20-$26 per hour + labour bonus * Entry-level ... We use automated technology-assisted tools to help streamline our hiring process. These tools ...

The Acquisition Group

Be Seen First

Full Time Sales Associate

Sherwood Park, AB · On-site

CA$600/wk

Whether you're starting your first full-time job, changing careers, or looking to develop valuable professional skills, this opportunity is designed to help you succeed. Compensation All new hires ...

Skechers

Retail Key Holder

Edmonton, AB

CA$20.76/hr

In this entry-level management role, you'll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail ...

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Entry Level Helpdesk information

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Alberta? The most popular types of Helpdesk jobs in Alberta are:
What cities in Alberta are hiring for Entry Level Helpdesk jobs? Cities in Alberta with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Alberta as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Entry Level Recruiter/Sales Trainee

Aerotek

Calgary, AB • On-site

CA$40K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Overview

Why Aerotek?

Aerotek is a part of Allegis Group, the #1 Staffing Agency in the United States.  We are a privately held organization with 250+ offices nationwide, and work with 95% of the Fortune 500 companies.

 

Working at Aerotek and why you will love it...

We are a team of driven people who push ourselves and those around us to develop personally and professionally. At Aerotek, you can expect a dynamic and competitive work environment. To ensure your success, you will take part in a comprehensive training program, surrounded by a positive and supportive culture that encourages everyone to help develop themselves and others.  Aerotek promotes exclusively from within; the majority of the people who start as a Recruiter advance into our sales career path.

As a Recruiter you will impact both our candidates and customers by finding the right people for the right jobs. You will...

  • Identify qualified candidates through various recruiting and sourcing tools
  • Screen and interview qualified candidates
  • Partner with your Account Manager to identify top accounts, target skill sets, and key market segments
  • Build and maintain relationships with industry contacts to gain  knowledge and generate referrals and sales leads
  • Perform various customer service related activities
  • Give back to your community by volunteering and partnering with various philanthropic organizations

Let's talk money and perks!

Aerotek offers a base salary of $40,000 with unlimited earning potential through commissions after the hourly training period.   Additional benefits include (but not limited to):

  • Healthcare benefits
  • Dental, Vision & 401(k)
  • Paid time off
  • Employee discounts

Performance based incentives:

  • Quarterly bonuses
  • All-expense paid trip
  • Company funded investment plan

Do you have the following?

  • Bachelor's Degree (preferred)
  • Customer or sales focused experience
  • Collaborated in a team-oriented environment

aerotekinternal

Employment Type: OTHER

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