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Entry Level Help Desk Jobs in Woonsocket, RI (NOW HIRING)

Semrush

Deal Desk Specialist (Deal Desk Team)

Boston, MA · On-site

$70K - $100K/yr

This entry-level role will focus on learning and applying foundational deal desk processes, ensuring compliance with company policies, and providing administrative support to facilitate smooth deal ...

Royale Company

Porter

Boston, MA

$18 - $20/hr

We are looking for candidates to bring on to our team to help as porters. We partner with luxury ... This position is an entry level position, so no porter experience is necessary, however we do look ...

Royale Company

Porter

Boston, MA

$18 - $20/hr

We are looking for candidates to bring on to our team to help as porters. We partner with luxury ... This position is an entry level position, so no porter experience is necessary, however we do look ...

Morgan & Morgan, P.A.

Receptionist

Boston, MA

$22/hr

... help us meet our clients' needs. Schedule: Monday - Friday, 8AM - 5PM Compensation: $22/hr ... Manage reception desk and perform a wide range of support duties to attorneys and staff. * Welcome ...

Petro Home Services

Account Executive

Woonsocket, RI · On-site

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Region Energy ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Mosquito Joe

Mosquito Control Technician

Norton, MA · On-site

$18 - $24/hr

We are looking for entry-level and experienced Mosquito Control Technicians who want to build a ... Work outdoors instead of being stuck behind a desk * Paid training & licensing * Great work/life ...

Jencap

Claims Assistant-Entry Level

Worcester, MA

$18.75 - $23.75/hr

It also involves communication with third parties, and routine reporting to help ensure claims are ... Review and update claims procedures and desk guides as needed to support consistent workflows and ...

Manufacturing Inc

EHS Administrator

Worcester, MA · On-site

Escape the desk--this role offers a perfect blend of professional office administration and active ... open to entry-level candidates who are highly organized and eager to learn the EHS field.

Morgan & Morgan, P.A.

Receptionist

Boston, MA · On-site

$22/hr

... help us meet our clients' needs. Schedule: Monday - Friday, 8AM - 5PM Compensation: $22/hr ... Manage reception desk and perform a wide range of support duties to attorneys and staff. * Welcome ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Woonsocket, RI

Entry Level Help Desk information

See Woonsocket, RI salary details

$12

$22

$32

How much do entry level help desk jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for entry level help desk in Woonsocket, RI is $22.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $24.86 per hour, depending on experience, location, and employer.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are popular job titles related to Entry Level Help Desk jobs in Woonsocket, RI? For Entry Level Help Desk jobs in Woonsocket, RI, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Woonsocket, RI look for? The top searched job categories for Entry Level Help Desk jobs in Woonsocket, RI are:
What cities near Woonsocket, RI are hiring for Entry Level Help Desk jobs? Cities near Woonsocket, RI with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Woonsocket, RI as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,142 per year, or $22.2 per hour.
Help Desk Administrator

Help Desk Administrator

Old Colony Elder Services

Brockton, MA • Hybrid

Full-time

Medical, Life, Retirement, PTO

Posted 29 days ago

Job description

OCES is growing!

We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc. APPLY NOW during this exciting time!

OCES supports elders and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, save lives for our consumers, we hope to allow them to stay as active and engaged in their lives and in their own communities for as long as possible.

To that end we are seeking an Help Desk Administrator to provide "Help Desk" services and assist users with application-related and equipment-related problems. Great entry level IT opportunity for the right person!

What you will do:

  • Track help desk requests and ensure closure in a timely manner.
  • Assist with hardware installations and software implementations.
  • Collaborate with team to provide support to onsite and remote users.
  • Troubleshoot hardware and software issues.

What you will bring:

  • Associate degree in computer-related discipline (Bachelor's degree preferred).
  • Current IT certifications (i.e., CompTIA A+, CCNA, Microsoft Fundamentals, etc.) preferred.
  • Experience in a networking environment.
  • Ability to assess issues and determine priority.
  • Ability to learn new applications quickly.
  • Ability to travel and reliable means of transportation.
  • Excellent troubleshooting skills.
  • Excellent communication skills.
  • Knowledge of Citrix and Virtual Environments preferred.
  • Knowledge of database concepts and practices.

What you'll get:

  • Ability to work with an enthusiastic team of like-minded individuals.
  • Opportunity to develop professionally in your chosen career.
  • Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
  • Exceptional benefits: health benefits available on day 1; generous paid time off policies; company paid LTD and life insurances; 401K plan.

APPLY TODAY!

OCES is an open, welcoming organization that respects our diversity. We encourage all qualified people to apply!  

Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

Apply