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Entry Level Help Desk Jobs in Portland, TN (NOW HIRING)

Service Desk

Mount Juliet, TN ยท On-site

$14.50 - $14.60/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Mount Juliet, TN ยท On-site

$14.50 - $14.60/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Mount Juliet, TN ยท On-site

$14 - $14.50/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Lebanon, TN ยท On-site

$14.50 - $15/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Lebanon, TN ยท On-site

$14.50 - $15/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk Overnight

Portland, TN ยท On-site

$13.50/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk Overnight

Portland, TN ยท On-site

$13.50/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Front Desk and Sales

Nashville, TN ยท On-site

$12.75 - $16.25/hr

This job best suites someone either wanting to develop skills in an entry level position and move ... Aside from that, helping the front desk staff create a positive, energetic and clean environment.

... Help Desk, or technical support environment. 2. Experience working with monitoring tools and ... Experience Level Entry Level Job Type & Location This is a Contract position based out of ...

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Entry Level Help Desk information

See Portland, TN salary details

$11

$21

$30

How much do entry level help desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level help desk in Portland, TN is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.56 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What job categories do people searching Entry Level Help Desk jobs in Portland, TN look for? The top searched job categories for Entry Level Help Desk jobs in Portland, TN are:
What cities near Portland, TN are hiring for Entry Level Help Desk jobs? Cities near Portland, TN with the most Entry Level Help Desk job openings:
Infographic showing various Entry Level Help Desk job openings in Portland, TN as of July 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,705 per year, or $21 per hour.

Afternoon Front Desk Receptionist

Nashville Toyota North

Madison, TN โ€ข On-site

$17/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 28 days ago


Job description

Nashville Toyota North in Nashville, TN is looking to hire a full-time Front Desk Receptionist to work the afternoon shift. Are you friendly, personable, and customer service-oriented? Do you want an opportunity to put your administrative skills to good use? Would you like to join a team-oriented car dealership that values the contributions of its employees? If so, please read on!
This entry-level office position earns a competitive starting wage of $17/hour. We provide excellent benefits, including medical, dental, paid time off (PTO), life insurance, employee discounts, an IRA bonus match program, a Christmas fund program, a Christmas party, and opportunities for advancement through internal promotions. Our team also enjoys discounted oil changes, free unlimited car washes, and free lunches during Saturday shifts. If this sounds like the right opportunity for you, apply today to join our car dealership!
ABOUT NASHVILLE TOYOTA NORTH
Nashville Toyota North proudly serves drivers from across the Middle Tennessee area. We offer a large selection of new and pre-owned vehicles from the powerful Toyota Supra to the rugged Toyota Tacoma. But our top-notch customer service doesn't end in the showroom. We also treat our customers like VIPs in our service department and express center. Because only the very best will do, we strive to maintain a friendly and professional team of experts to help our customers shop for, service, and finance their dream cars.
We're always looking for bright, motivated, and energetic professionals to add to our world-class team. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you! Join us today for access to competitive compensation, great benefits, and the chance to build the career you've always imagined.
A DAY IN THE LIFE OF A FRONT DESK RECEPTIONIST
As a Front Desk Receptionist, you serve as the face of our car dealership. Using your excellent customer service skills, you greet guests as they enter the showroom and ensure they feel comfortable. When customers call for information, you answer the phone in a timely manner and direct the call to the appropriate personnel. You maintain a calm and professional demeanor when speaking to customers, even when they're upset with the service they've received.
In addition, you cross-train to help with our back desk area and are happy to take on any task that comes your way. You also issue temp tags through our online system as well as maintain deal folders and ensure they're ready for our sales team. Our front desk area is always clean and tidy under your watch. You enjoy having a job that uses your strong administrative and office skills, and you take great pride in knowing your hard work keeps our dealership running at optimal levels!
QUALIFICATIONS FOR A FRONT DESK RECEPTIONIST
  • At least 18 years old
  • Valid driver's license and a clean driving record
  • Authorization to work in the U.S.
  • Excellent customer service skills

Front desk experience is preferred, but multiple factors will be taken into consideration. Do you have excellent verbal and written communication skills? Can you balance multiple tasks while demonstrating good time management? Are you highly organized and attentive to detail? Do you work well in a collaborative environment? If yes, you might just be perfect for this entry-level office administrative position!
WORK SCHEDULE FOR A FRONT DESK RECEPTIONIST
This full-time entry-level administrative position in our office works from 12 PM to 8 PM, Monday to Friday with weekends off.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this entry-level office job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 37115