Job Type: Entry Level Employment Type: Full Time Education Level: High School As a IT Support (Help Desk) Partner, you'll provide technical support for our restaurants, troubleshoot IT issues to ...
Job Type: Entry Level Employment Type: Full Time Education Level: High School As a IT Support (Help Desk) Partner, you'll provide technical support for our restaurants, troubleshoot IT issues to ...
The IT Department is looking for student help desk workers who have good communication & customer ... This is an entry-level, Student Worker position designed for active and enrolled Lipscomb ...
The IT Department is looking for student help desk workers who have good communication & customer ... This is an entry-level, Student Worker position designed for active and enrolled Lipscomb ...
IT Student Worker
Nashville, TN · On-site
$14.50 - $19.25/hr
The IT Department is looking for student help desk workers who have good communication & customer ... This is an entry-level, Student Worker position designed for active and enrolled Lipscomb ...
IT Student Worker
Nashville, TN · On-site
$14.50 - $19.25/hr
The IT Department is looking for student help desk workers who have good communication & customer ... This is an entry-level, Student Worker position designed for active and enrolled Lipscomb ...
Sales & Marketing Representative | Entry Level (Start ASAP)
Nashville, TN · On-site
$1.5K - $2.0K/wk
... share desk space with. Not many corporate atmospheres promote growth focused on work ethic and ... Generate sales among customer accounts with the help of Salesforce * Work with the team on ...
Posted today
Sales & Marketing Representative | Entry Level (Start ASAP)
Nashville, TN · On-site
$1.5K - $2.0K/wk
... share desk space with. Not many corporate atmospheres promote growth focused on work ethic and ... Generate sales among customer accounts with the help of Salesforce * Work with the team on ...
Posted today
Service Desk
Mount Juliet, TN · On-site
$14.50 - $14.60/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Mount Juliet, TN · On-site
$14.50 - $14.60/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Smyrna, TN · On-site
$14/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Smyrna, TN · On-site
$14/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Mount Juliet, TN · On-site
$14.50 - $14.60/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Mount Juliet, TN · On-site
$14.50 - $14.60/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Mount Juliet, TN · On-site
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Mount Juliet, TN · On-site
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Murfreesboro, TN · On-site
$14/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Murfreesboro, TN · On-site
$14/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Smyrna, TN · On-site
$14.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Smyrna, TN · On-site
$14.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Smyrna, TN · On-site
$14/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Smyrna, TN · On-site
$14/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Smyrna, TN · On-site
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Smyrna, TN · On-site
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Portland, TN · On-site
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Portland, TN · On-site
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Smyrna, TN · On-site
$14.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Smyrna, TN · On-site
$14.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Portland, TN · On-site
$12.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Portland, TN · On-site
$12.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Murfreesboro, TN · On-site
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Murfreesboro, TN · On-site
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Brentwood, TN · On-site
$14 - $15/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Brentwood, TN · On-site
$14 - $15/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Brentwood, TN · On-site
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Brentwood, TN · On-site
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Brentwood, TN · On-site
$14 - $15/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk
Brentwood, TN · On-site
$14 - $15/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk Overnight
La Vergne, TN · On-site
$14 - $15/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Service Desk Overnight
La Vergne, TN · On-site
$14 - $15/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Entry Level Help Desk information
See Lebanon, TN salary details
$12.30 - $14.16
2% of jobs
$14.16 - $16.01
6% of jobs
$16.01 - $17.87
12% of jobs
$18.39 is the 25th percentile. Wages below this are outliers.
$17.87 - $19.73
17% of jobs
The median wage is $21.21 / hr.
$19.73 - $21.58
16% of jobs
$21.58 - $23.44
16% of jobs
$24.37 is the 75th percentile. Wages above this are outliers.
$23.44 - $25.30
12% of jobs
$25.30 - $27.16
7% of jobs
$27.16 - $29.01
6% of jobs
$29.01 - $30.87
3% of jobs
$30.87 - $32.73
2% of jobs
$12
$22
$32
How much do entry level help desk jobs pay per hour?
As of Aug 31, 2026, the average hourly pay for entry level help desk in Lebanon, TN is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.05 per hour, depending on experience, location, and employer.
What is an entry level help desk job?
Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.
What are the key skills and qualifications needed to thrive as an entry level help desk professional?
To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.
What are some common challenges faced by entry level help desk professionals, and how can they overcome them?
Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What is the difference between Entry Level Help Desk vs Technical Support Specialist?
| Aspect | Entry Level Help Desk | Technical Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | Similar; often requires CompTIA A+ or Network+ certifications |
| Work Environment | Help desk or call center, primarily remote or on-site | Technical support teams, on-site or remote, often more specialized |
| Employer & Industry Usage | IT departments, MSPs, tech companies | IT service providers, tech companies, corporate IT teams |
| Common Search & Comparison | Yes | Yes |
Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.
How to get started in entry level help desk?
To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.
What are the most commonly searched types of Help Desk jobs in Lebanon, TN?
The most popular types of Help Desk jobs in Lebanon, TN are:
What cities near Lebanon, TN are hiring for Entry Level Help Desk jobs?
Cities near Lebanon, TN with the most Entry Level Help Desk job openings:
Other
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
Captain D's rating
4.8
Based on 86 frontline employees who took The Breakroom Quiz
73rd of 107 rated fast food restaurants
Job description
Location: 624 Grassmere Park Drive, Ste. 30, NASHVILLE, TN, 37211
Schedule/Hybrid: Hybrid schedule (after training). 3 days in office a week.
Job Type: Entry Level
Employment Type: Full Time
Education Level: High School
As a IT Support (Help Desk) Partner, you'll provide technical support for our restaurants, troubleshoot IT issues to ensure everything works perfectly, and collaborate with restaurant professionals to make tech a seamless part of their day. You'll also test new hardware, teach users how to use technology, and grow your own skills in a supportive environment.
What's in it for you?
- Competitive salary
- Vacation and sick pay
- Hybrid work schedule/location
- Yearly bonus potential
- Meal benefits
- Medical, dental, vision, FSA, and 401K plans
- Paid Time off and Holidays (varies)
- Low-cost prescription medications
- PerkSpot savings and local deals
- Employee Assistance Programs
- Free legal assistance (Rocket Lawyer)
- Professional development and growth opportunities
You Primary Duties:
- Troubleshoot Point of Sales (POS) technologies (registers, kitchen displays, back office, tablets, multimedia training systems).
- Analyze and report recurring system issues in restaurants.
- Collaborate with POS support engineers to optimize software and hardware solutions.
- Test new hardware.
- Utilize tools ranging from Office applications to scripting and databases.
- Perform other duties as required and assigned.
- Regularly interact with restaurant professionals.
Ideal Candidates display:
- Strong oral and written communication and interpersonal skills, including technical documentation.
- Solid organizational and prioritizing skills.
- Able to work in a fast-paced environment and demonstrate a sense of urgency.
- Strong customer service skills.
- Ability to communicate effectively with technical and non-technical users.
- Basic knowledge of Windows Operating System.
Environment:
A successful candidate will be required to stand; walk and stoop, kneel, crouch or crawl. They must occasionally lift and/or move up to 25 pounds and is regularly exposed to ambient lighting and temperate climate conditions.
Work Location/Schedule:
- Schedule is a 5-day work week – 3 shifts daytime Mon-Fri, and 2 shifts Sat/Sun 2pm-11pm.
- Hybrid schedule available (3 days in Office).
Captain D's is an Equal Opportunity Employer (EOE) dedicated to creating a workplace that embraces diversity.
What Captain D's employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Captain D's
Sourced by ZipRecruiter
We are an industry leading fast casual restaurant chain that has been serving guests great food for over 50 years. The food and service are awesome.
Industry
Restaurants
Company size
1,001 - 5,000 Employees
Headquarters location
Nashville, TN, US
Year founded
1969