2

Entry Level Help Desk Jobs in Fort Mill, SC (NOW HIRING)

... help desk, or process-driven operational roles. Desired Skills & Competencies • Self-starter ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Fort Mill ...

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Guest Service Associate

Charlotte, NC · On-site

$14.50 - $17.50/hr

... and entry-level stage shows * Engage museum visitors using informal educational approaches ... Monitor inventory levels of consumables at the front desk and within the museum and notify ...

Club Manager

Gastonia, NC · On-site

$24.04/hr

We Are Passionate - Positive energy with a real desire to help others. * We Are Ambitious - Always ... Growth Opportunities over 90% of our management team started as an entry level team member! * PTO ...

next page

Showing results 1-20

Entry Level Help Desk information

See Fort Mill, SC salary details

$11

$20

$29

How much do entry level help desk jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for entry level help desk in Fort Mill, SC is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.84 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Fort Mill, SC?

The most popular types of Help Desk jobs in Fort Mill, SC are:

What cities near Fort Mill, SC are hiring for Entry Level Help Desk jobs?

Cities near Fort Mill, SC with the most Entry Level Help Desk job openings:

Infographic showing various Entry Level Help Desk job openings in Fort Mill, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $42,315 per year, or $20.3 per hour.

Entry Level Receptionist | Receptionist

Charlotte, NC • On-site

ProSidian Consulting
Business Schools and Computer and Management Training • 11 - 50 employees

$15.50 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

Entry Level Receptionist | Receptionist [COC0016015]

ProSidian Seeks a Entry Level Receptionist | Receptionist [COC0016015] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent located CONUS - Charlotte, NC Across The Mid Atlantic Region supporting strategic delivery of Government and Public Services Sector Human Capital Solutions through Temporary Help Services and Recruiting/Staff Augmentation capabilities for the City of Charlotte (COC).

Seeking Entry Level Receptionist candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Contract Contingent or Contract W-2 (IRS-1099) Receptionist Functional Area Professional - Staffing Augmentation and Recruiting Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

JOB OVERVIEW

Provide services and support as a Staffing Augmentation and Recruiting Services (Entry Level Receptionist) in the Government And Public Services Industry Sector focusing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World).

RESPONSIBILITIES AND DUTIES - Entry Level Receptionist | Receptionist [COC0016015]

Greet visitors and manage check-ins.

Answer and route calls.

Maintain reception area.

Qualifications

Desired Qualifications For Entry Level Receptionist | Receptionist [COC0016015] (COC0016015) Candidates:

  • Customer service or front desk experience preferred.

Education / Experience Requirements / Qualifications

  • High school diploma or GED.

Skills Required

  • Communication, organization, multitasking.

Competencies Required

  • Professionalism, courtesy, adaptability.

Ancillary Details Of The Roles

  • May handle incoming mail and packages.
  • Supports event coordination at reception area.

Other Details

  • Often first point of contact for public interactions.
Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

  • Teamwork – the ability to foster teamwork collaboratively as a participant and effectively as a team leader
  • Leadership – the ability to guide and lead colleagues on projects and initiatives
  • Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
  • Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
  • Motivation – persistent in pursuit of quality and optimal client and company solutions
  • Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams
  • Judgment – exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications
  • Organization – the ability to manage projects and actions and prioritize tasks

------------ ------------ ------------

OTHER REQUIREMENTS

  • Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
  • Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors
  • Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
  • Humility – exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
  • Willingness - to constantly learn, share, and grow and to view the world as their classroom

------------ ------------ ------------

BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees:

  • Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis.
  • Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
  • Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
  • 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
  • Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life. These benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
  • Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit.
  • Purchasing Discounts & Savings Plans: We want you to succeed financially. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily.
  • Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
  • ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
  • Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support.
  • Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.

ProSidian Consulting logo

About ProSidian Consulting

Sourced by ZipRecruiter

ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit www.ProSidian.com or follow the company on Twitter at www.twitter.com/ProSidianfor more information.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Charlotte, NC, US

Year founded

2004

Social media