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Entry Level Help Desk Jobs in Duarte, CA (NOW HIRING)

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Studio Coordinator - Westwood

Los Angeles, CA · On-site

$14 - $18.25/hr

... SET team - Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to ... This SC role is a full-time, entry-level position which will allow you to learn the business and ...

CorePower Yoga

Studio Coordinator - Torrance

Torrance, CA · On-site

$25/hr

This SC role is an entry-level position which will allow you to learn the business and develop the ... Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to Studio Manager ...

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Studio Coordinator - Westwood

Los Angeles, CA

$14 - $18.25/hr

... SET team - Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to ... This SC role is a full-time, entry-level position which will allow you to learn the business and ...

TEKsystems

HVAC - Remorte

Santa Ana, CA

$22.50/hr

Skills Customer service, Help desk support, Customer support, Call center, Troubleshooting ... Spanish, French, Mandarin or Korean Experience Level Entry Level Job Type & Location This is a ...

Ark Mgt

Customer Outreach Representative

Garden Grove, CA · On-site

$18 - $20/hr

... enjoys helping people, and doesn't want to spend the entire day behind a desk, we'd like to meet ... Entry-level candidate's welcome COMPENSATION $18.00-$20.00 per hour + performance incentives ...

Ark Mgt

Customer Outreach Representative

Garden Grove, CA · On-site

$40K - $60K/yr

... enjoys helping people, and doesn't want to spend the entire day behind a desk, we'd like to meet ... Entry-level candidate's welcome COMPENSATION $18.00-$20.00 per hour + performance incentives ...

Scott Robinson Automotive Group

Sales Manager

Torrance, CA · On-site

$120K - $170K/yr

... to help you and your team succeed. This position is ideal for: * Experienced Internet Sales ... Many of our team members have advanced from entry-level positions and are now in management level ...

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Entry Level Help Desk information

See Duarte, CA salary details

$13

$24

$35

How much do entry level help desk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level help desk in Duarte, CA is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $27.26 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What are the most commonly searched types of Help Desk jobs in Duarte, CA?

The most popular types of Help Desk jobs in Duarte, CA are:

What cities near Duarte, CA are hiring for Entry Level Help Desk jobs?

Cities near Duarte, CA with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Duarte, CA as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,561 per year, or $24.3 per hour.

Entry Level IT Service Desk Technician

Kforce Technology Staffing

Anaheim, CA • On-site

$21 - $28.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

RESPONSIBILITIES:
Kforce's client in Anaheim, CA is seeking an onsite IT Service Desk Technician to provide Tier I technical support for approximately 4-6 weeks. This position will support end users in a Windows 11 environment and serve as the first point of contact for resolving common IT issues. The ideal candidate will have strong customer service skills, experience supporting Microsoft technologies, and the ability to efficiently troubleshoot and resolve technical problems in a fast-paced environment.
Responsibilities:
* Provide Tier I technical support via phone and ticketing system for end-user hardware, software, and access-related issues
* Troubleshoot and resolve common Windows 11 desktop and laptop issues
* Support Microsoft 365 applications, including Outlook, Teams, Word, Excel, and related services
* Log, track, and manage support requests through the SolarWinds Service Desk ticketing system
* Escalate complex technical issues to Tier II or appropriate support teams when necessary
* Assist users with password resets, account access requests, software installations, and basic troubleshooting
* Document troubleshooting steps, resolutions, and customer interactions accurately
* Deliver excellent customer service and maintain professional communication with end users
REQUIREMENTS:
* Experience supporting Windows 11 environments
* Familiarity with Microsoft 365 (O365) administration and end-user support
* Experience working with a ticketing system, preferably SolarWinds Service Desk
* Strong troubleshooting and problem-solving abilities
* Excellent verbal communication and customer service skills
* Ability to work onsite in Anaheim and attend training during the first week in Commerce
Preferred Qualifications:
* Relevant certifications such as CompTIA A+, Microsoft, or ITIL are a plus
* Experience supporting enterprise users in a corporate environment
* Knowledge of Active Directory user account management
* Familiarity with remote support tools
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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