ZipRecruiter

Log In

2

Entry Level Help Desk Jobs in Cary, IL (NOW HIRING)

CorePower Yoga

Part Time Studio Coordinator

Chicago, IL · On-site

$13.50 - $17.50/hr

This SC role is an entry-level position which will allow you to learn the business and develop the ... Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to Studio Manager ...

Pioneer Center

IT Assistant - Part Time

Mchenry, IL · On-site

$15/hr

PIONEER CENTER for Human Services IT Assistant (Part-Time) Entry Level Department: IT Job Status ... IT support, help desk, or related technical roles required. • Excellent verbal and written ...

Royale Company

Concierge (Chicago,IL)

Chicago, IL · On-site

$17/hr

We are looking for candidates to bring on to our team to help as concierge, and front desk ... This position is an entry level position, so no front desk experience is necessary, however we do ...

Unlimited Fun LLC

Team Lead

Schaumburg, IL · On-site

$17.50/hr

POSITION OVERVIEW The Team Lead is an entry-level leadership position designed to give employees ... when extra help is needed (i.e. café, birthday parties, front desk, etc.). * Execution of ...

Franklin Properties Inc

Be Seen First

Front Office Administrative Assistant

Addison, IL · On-site

$18 - $22/hr

  • Medical

This is an entry-level position with opportunities for long-term career growth. If you enjoy ... Help create marketing content that promotes our company, properties, and construction projects.

Franklin Properties Inc

Be Seen First

Front Office Administrative Assistant

Addison, IL · On-site

$18 - $22/hr

  • Medical

This is an entry-level position with opportunities for long-term career growth. If you enjoy ... Help create marketing content that promotes our company, properties, and construction projects.

Phaidon International

Recruitment Consultant

Chicago, IL · On-site

$45K/yr

Experienced Sales Consultant | Entry Level - Summer Start Location: Chicago, IL- Loop Compensation ... You've built a desk. You've got the track record, the relationships, and resilience to back it up.

previous pagenext page

Showing results 21-40

All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Cary, IL

Entry Level Help Desk information

See Cary, IL salary details

$12

$23

$34

How much do entry level help desk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level help desk in Cary, IL is $23.48, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $26.35 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Cary, IL?

The most popular types of Help Desk jobs in Cary, IL are:

What cities near Cary, IL are hiring for Entry Level Help Desk jobs?

Cities near Cary, IL with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Cary, IL as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,847 per year, or $23.5 per hour.

DME Coordinator Assistant

European Service at Home, Inc

Palatine, IL • On-site

Full-time

Re-posted 11 days ago

European Service At Home rating

3.2

Company rating: 3.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Are you an organized, detail-oriented professional eager to build a foundation in healthcare coordination and exceptional patient care?
European Service at Home, Inc. is seeking a dedicated DME Coordinator Assistant to serve as the foundational support system for our Durable Medical Equipment (DME) department. In this entry-level role, you aren’t just handling paperwork; you are the essential help desk for our execution layer. By stepping in to support both our DME Operations Coordinator and our DME Intake and Logistics Assistant, you ensure that our daily operations run seamlessly.
The Mission: You are responsible for keeping the department running like clockwork. This means proactively managing high-volume documentation retrieval, assisting with vital patient coverage verifications, and helping coordinate the physical delivery of equipment. You will work at the heart of our operation, taking daily workflow direction from our lead coordinators so they can focus on complex clinical triage and processing.
Pay Rate: $22-$23
Key Responsibilities
    • Patient & Retail Support: Serve as the welcoming face for walk-in patients, manage over-the-counter (OTC) retail sales, and field incoming calls with an empathetic, patient-first approach.
    • Intake & Data Entry: Support the "Sales Leads" pipeline by accurately entering patient demographics, insurance details, and physician data into our customer management software.
    • Documentation "Chasing": Enjoy the "detective work" of proactively calling physician offices to secure missing signatures, prescriptions, and clinical notes to keep our documentation tracking log up to date.
    • Eligibility & Authorization Assistance: Help conduct daily primary eligibility verifications using Recipient Identification Numbers (RIN) and National Provider Identifiers (NPI) via HFS/MEDI websites.
    • Resupply & Order Coordination: Assist with the monthly patient resupply program by contacting patients to confirm "Continued Need" and setting up correct 30-day replenishment cycles.
    • Logistics & Shipping Support: Help coordinate the end-to-end patient supply cycle by overseeing shipment tracking and validating that Proof of Delivery (POD) documentation is signed and securely uploaded.
    • Billing & Coding Support: Gather the necessary clinical documentation to help the coordinator assign accurate HCPCS billing codes and ICD-10 diagnostic codes for clean claim submissions.
Who You Are
    • Service-Oriented: You have a heart for our clients and families, always treating them with respect and ensuring confidentiality.
    • A Lifelong Learner: You are eager to develop basic reimbursement knowledge, familiarize yourself with major insurance carrier guidelines, and master all lines of equipment.
    • Composed & Organized: You demonstrate the ability to be flexible, highly organized, and function well in stressful, fast-paced situations.
    • A Collaborative Team Player: You work effectively to maintain a cooperative rapport with all staff, vendors, and outside contacts to assure the accomplishment of company goals.
Qualifications & Requirements
    • Education: High school diploma or equivalent (required).
    • Experience: Previous experience or successful completion of training for Durable Medical Equipment is preferred. Experience or a strong willingness to learn DMEWorks, HFS portals, and the NPPES registry is highly desired.
    • Communication: Exceptional English verbal and written communication skills are required; proficiency in additional languages is a major plus.
    • Regulatory: Must possess a valid driver’s license and current vehicle insurance.

Powered by JazzHR

wfhgYKlB0s

What European Service At Home employees say

Pay

Workplace

Get the full story on Breakroom